Overview
FASHIONPHILE has a rating of 4.7 stars from 7,929 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FASHIONPHILE most frequently mention excellent condition, customer service and great experience. FASHIONPHILE ranks 1st among Consignment sites.
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Easy shopping. Realistic photos! Thoughtful packaging with cute pink tissue decor circles. Pure happiness when I saw my chocolate beauty. Fashionphile even gave me their labeled dust bag. Will purchase from Fashionphile again!
After much research, I decided to use fashionphile! They seemed to have the best selection and pricing. Received my handbag, and was beyond pleased with my purchase! My preloved Gucci bag, was exactly as described(very detailed description, easy to gauge an item's condition before purchasing)! Ordering was easy, shipping was fast, delivery received by estimated date(love that fashionphile requires a signature for items over a certain amount). I will be a returning customer. If I didn't already mention it…. I absolutely LOVE my Gucci bag! The money I saved is unreal, and a brand new Gucci bag was just not an option! Fashionphile helped make it possible to afford a luxury brand handbag at a price that was reasonable.
Since becoming a fan of DY jewelry, I've treated myself to a piece each year or added items to my gift list. A friend recommended resale websites for luxury items which included DY! A win-win for me. Purchased several excellent condition pieces. I'm never disappointed in the quality and condition of the jewelry.
My latest purchase is beautiful and has received compliments on the ring.
I almost forgot to check out Their website n I was skeptical at first but as soon as every item started being sold out I did my reviews and hurried up to buy my bag I'll see how authentic it is once it gets here. Ordering was easy
Easy to pay with lots of payment options, combined with a larger selection and small price tags… literally I can't think of anything that could have been improved on. Thanks Again! I have been wanting this backpack for a long time!
I just received my new-to-me LV St. Jacques. It is stunning. I am very pleased with this purchase. I also appreciate the reserve feature which I used with this bag. A great experience from beginning to end.
I just can't seem to stay off this website. I'm in love with FASHIONPHILE. Such good prices. I can't help myself. I told so many people about all the beautiful things they can't get for half the price. This is the only website I buy high end things from. I don't trust no other..
Thank you for the lunar new year coupon code, so I could make my purchase with a discount. I also love my Tiffany ring, which arrived in the iconic turquoise blue Tiffany gift box! It made me feel soooo special! I look forward to shopping at Fashionphile to purchase a Tiffany or Cartier bracelet, real soon. Thank you again for the excellent service and beautiful luxury items that you offer.
I have always had a wonderful experience with fashionphile! They have quality pieces….quick shipping & excellent service. This is my go to place to locate harder to find limited edition items. I do recommend fashionphile!
As a first time buyer, it was frustrating to not have an easy method for shorting the final discount category.
And I absolutely loathe UPS and wish I could have selected a different courier at checkout.
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We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
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- Carlsbad, CA, United States
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Business Highlights
- 100% authentic, guaranteed
- The largest selection of ultra-luxury
- Selling made simple. We pay upfront
Business History
But then, FASHIONPHILE is also so much more.
It’s the idea that what you want, can (and should) be yours. That luxury isn’t synonymous with hard-to-get and harder-to-pay-for. That without a doubt, there’s nothing better than the real thing. And that when we create sustainable, practical solutions — for even the most luxurious of things — we not only make life better but frankly, more fun.
As the very first ultra-luxury re-commerce brand of its kind, FASHIONPHILE is the brainchild of Founder and President, Sarah Davis. Like most of the brands we love best, FASHIONPHILE began in 1999, with little more than a good idea. In 2006, Sarah introduced business partner & CEO Ben Hemminger, who evolved the brand by expanding the collection and presenting it to a larger market. Over 20 years later, FASHIONPHILE is now one of the world’s top resellers of pre-owned luxury and the exclusive re-commerce partner of Neiman Marcus.
In the words of Geoffroy van Raemdonck, CEO of Neiman Marcus Group, “FASHIONPHILE’s hyper-focus on curating high-quality supply and providing best-in-class shopping experiences makes it the ideal partner.”
When Neiman Marcus calls you ideal, you blush and just, well, let it in.
Our promise to you.
Our customers don’t take promises lightly, and neither do we. The four you see here represent our deepest dedications, explorations, and well, our values at our core. We hope you take them to heart the way we have.
1. We make authenticity our first priority.
And we don’t just mean our handbags, although authentication of our products is essential and come first in all we do. It’s why we’ve literally written the book on authentication, and why our process is one of the most in-depth in the industry.
2. When we want something, we’re all in.
Most other resellers operate on a consignment basis. That means that when you sell a bag, you won’t receive a payment for the item until they sell it. Which could literally take weeks or even months — if ever.
At FASHIONPHILE, we like clean slates and clear terms. So to our sellers, we offer full buy-outs on nearly every item, with immediate payment processing after the item arrives and is authenticated. And to our buyers, we offer a 100% authenticity guarantee, point blank period.
3. The best service, always.
We provide many ways for you to buy and sell ultra-luxury to make your experience, well, luxurious. This includes free shipping and free returns (U.S. Only, see page for terms). Want to try something out but don’t want to commit? We have a BuyBack Program for that. Reserve Luxury Layaway which allows you to buy an item using payment installments over time so you can buy that must-have bag now even if you don't yet have all the funds available.
We know that shopping online can leave you wanting more detail about your future luxury purchase, that is why we have Personal Shoppers available for any questions that you may have about a particular item.
4. We value what’s unique in people, in pieces, and in perspectives.
There is no art — and indeed no fashion — without depth and range of perspectives, backgrounds, experiences, and tastes.
As our Founder herself so aptly put it, “the more diversity we share — in perspectives, in ethnicity, in skin color, in culture, in sexual orientation, in religion and in all aspects of life, the better the product we produce and the better we are able to serve our diverse customer base.”
In alignment with those values, we’re truly proud and a little humbled to say that over half of our staff are currently people of color. Their presence makes our team better, more creatively and culturally diverse, and more aligned with the people we serve.
And like every person (regardless of their differences), our entire team is always growing, learning, and improving. We actively seek ways to better serve our customers and community, especially those who are historically underserved. If you ever have a question or concern, about any topic, we’re here.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members