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FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.
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Fashionphile has top notch communication and a user friendly site that makes the whole shopping experience gratifying!
From the moment we entered FASHIONPHILE in Carlsbad, my daughter and I were treated like we were royalty. Our stylist asked us questions about what we were looking for so she could find exactly what we had envisioned and within our budget constraints. She brought us several bags that met our criteria. Together we looked online at the NYC store so that we had even more possibilities. We left the store having found exactly what we were looking for...one bag in hand and one bag being shipped from FASHIONPHILE NYC to our home. We couldn't have been happier! 5 STAR experience.
Wife is so happy with the "new" Kelly handbag. Always a very pleasant experience shopping with FASHIONPHILE.
This is my third time purchase through you and I am so happy with everything so far
This bag is gorgeous
Simple to search and to purchase. Can't wait to see my new bag
I love Fashionpile! I've purchased several items from them, and so far, I haven't been disappointed.
Nice and fast shipping also very authentic items being sold I will be back for more shopping
Living my new LV bag. Came fast and in mint condition
Everytime I order from Fashionphile UPS gives me problems. It takes me days sometimes weeks to get my package and I always pay the COD in advance. If it was just Fashionphile it would receive a higher star.
Good shopping experience overall but fashionphile required that UPS left the package in person and UPS could not leave at one of their access points. UPS only delivered during weekdays and I could not change the time of the delivery to have it delivered in the evening. The delivery process was very inconvenient and I had to change my work day to work from home to receive my package. Even though the packgae is valuable, a UPS access point should be secure enough and would have prevented stress.
Seriously my favorite website for all authentic luxury goods. I love that I can buy gently used and trust that the pictures show the exact quality of what I want to buy.
Always my favorite place to purchase
I love this site. This is my third shoe purchase and it is only March 10th.
My fashionphile experience is always amazing. The condition is always as described and I never have to worry about my items being authentic.
My first experience shopping with Fashionphile was absolutely fantastic! The entire process from start to finish was seamless and efficient. I will definitely be shopping with them from now on…I actually just placed my second order! If you are on the fence, DO IT!
Okay but would have liked a discount for first time user also would have liked more
Photos, Happy with shipping and the packaging, the item was flawless as described.
Okay but would have liked a discount for first time user also would have liked more
Photos
Great options easy to pay. Absolutely love my purse and for peace of mind I went ahead and checked authenticity
The merchandise is great and just as described. There did seem to be a glitch with their system in that it filled in someone else's name; the confirmation email I received had my address but someone else's name.
Also, they said I would have to sign for the package, which was great. However, the package was left on my porch like any other package. Wasn't too happy about that and what could have happened with it.
The whole process was simple and easy. Once the item was received, early I should mention. I was truly and pleasantly surprised at how nice it looked and how secure it was wrapped to make sure it arrived safely; and it was. I will order from Fashionphile again for sure.
I purchased a bag after carefully reading description and viewing photos. When it arrived, I was very disappointed that the leather on one front corner was completely worn away. I am returning this bag. In my previous purchases, the photos clearly showed areas of damage. This one did not!
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Everything we sell is technically "preowned" but we have thousands of items in like-new condition! Simply filter by condition > "new"
Answer: Hey Julien! We buy our products from people like you. We give you a fast and generous upfront payment so you can spend it on what you really want. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet. You are paid once your item has arrived it is authenticated (no waiting for consignment). After it is authenticated, it is listed for sale on our site! Happy shopping & selling.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We have a 100% authentic guarantee.
Answer: Shipping time is estimated at checkout. Please go through checkout, and see the time estimate in the shipping section.
Answer: Hey Debra, At FASHIONPHILE, we understand the importance of trust. Shopping for pre-owned luxury items isn't easy. The reselling industry is plagued by sellers of counterfeit luxury handbags, so it is essential that our experts are skilled in the art of authentication. - Before any item is posted to the FASHIONPHILE website or sold through our boutiques, it is checked by two highly qualified authenticators specializing in specific brand names. - Our experts have been thoroughly educated in detecting "fakes". - Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We stand by our authenticators and the authenticity of each item we sell and we offer a lifetime return policy should any item we sell proves to be non-authentic.
Answer: Check out our Designer Directory for a full view of what brands we carry, and what items we take from each brand! https://www.fashionphile.com/designer-directory
Answer: Terri, can you email brandee@fashionphile.com? I looked into the system and can't see a Terri P in the system. We have zero affiliation with snobswap and never have had one. Other resellers do. Is it possible you were dealing with another reseller? We send checks as soon as we check in an item and it is authenticated. Thanks!