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FASHIONPHILEReviews 10,192

4.7

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From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+88
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

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41,334 reviews

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New York
1 review
0 helpful votes
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Herbag
December 10, 2023

Everything from the ordering process to the actual receipt of my bag was an exceptionally smooth experience. I am very pleased with everything. Thank you!

Date of experience: December 10, 2023
Washington
1 review
0 helpful votes
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Chanel level service
December 10, 2023
Updated review

THE Chanel bag that have have wanted for so long arrived safely- as described,, and was the softly and lovely pillowiness you would expect from the brand.
One of you fabulous sales associates upgraded my shipping so I got it in two days. Thank you for the responsiveness and care.

Date of experience: December 10, 2023

It was easy
August 10, 2023
Previous review

It was easy

Date of experience: August 10, 2023
Florida
1 review
0 helpful votes
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Carey at your San Diego store happened to be there when I called about an Omega watch. She was incredibly nice and efficient in facilitating my purchase. Extremely good communication skills and follow through on my order.

Date of experience: December 10, 2023
Alabama
1 review
0 helpful votes
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Very satisfied
December 10, 2023

Descriptions are accurate and shipping is fast. No complaints

Date of experience: December 10, 2023
New York
1 review
0 helpful votes
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Beautiful Bag
December 10, 2023

Bag arrived and was as described. No defects and nicely packaged with confetti and a fashionphile nail file.

Date of experience: December 10, 2023
New York
1 review
0 helpful votes
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Pleasantly surprised
December 10, 2023

This was my first purchase of a pre-loved luxury item, and I'm satisfied that the handbag I received reflected the condition presented on the website.

Date of experience: December 10, 2023
California
1 review
0 helpful votes
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Pleased
December 9, 2023

I was pleased with the ease of shopping and the follow up emails.

Date of experience: December 9, 2023
New York
1 review
0 helpful votes
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I took a leap of faith and bought my first vintage designer bag here and I'm in love with it. I think the product shots on a mannequin really helped me get a sense of the proportion and the details were exactly as shown. No surprises. The item felt clean and just as I dreamed of.

Date of experience: December 9, 2023
Hawaii
1 review
0 helpful votes
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My new bag
December 9, 2023

I was worried about that condition of the bag but it was really good deal and good condition.
I love this bag! Going to bring next my trip soon
Thank you fashionphile! Always special selection and delivery on time! I will buy more!

Date of experience: December 9, 2023
Georgia
1 review
0 helpful votes
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Exceptional Quality and Delivery
December 9, 2023

Bag arrived on time in Pristine Condition. I absolutely love it

Date of experience: December 9, 2023
Pennsylvania
1 review
0 helpful votes
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Beautiful pieces
December 9, 2023

The only issue I had was my earrings didn't have the original backs and one didn't fit. I have to find a back to fit before I can wear them.

Date of experience: December 9, 2023
Virginia
2 reviews
0 helpful votes
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Happiness
December 9, 2023

My heart nearly stopped when I saw the Christian Dior card carrier in my favorite color: lilac. So elegant and compact. With that must-have Dior charm.
I placed my order, and was delighted at how quickly it arrived. It was noted as being in good condition, but upon close inspection, I'd rate it as excellent condition.
It's small but with a decent sized pocket for cards and money.
So happy with it.

Date of experience: December 9, 2023
Brazil
1 review
0 helpful votes
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Better than expected
December 8, 2023

The wallet I purchased was like new better than expected thank you

Date of experience: December 8, 2023
New Jersey
2 reviews
0 helpful votes
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Great experience
December 8, 2023

Very easy to navigate and figure out what you want. That's one thing I love about this site and it shows you the details and what you want.

Date of experience: December 8, 2023
Nevada
2 reviews
0 helpful votes
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You can always trust Fashionphile
December 8, 2023

I have bought many items from this company and you can always trust the description and pictures. All items are authentic! Always pleased with my purchases!

Date of experience: December 8, 2023
Maryland
1 review
0 helpful votes
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Love my choice
December 8, 2023

Easy and convenient. Professional and happy with my purchase. The bag is beautiful will be buying from them again.

Date of experience: December 8, 2023
Arizona
1 review
0 helpful votes
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My new love
December 8, 2023

Great customer service from phone agent. Fast shipping and better looking in person.

Date of experience: December 8, 2023
Alabama
1 review
0 helpful votes
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Perfect
December 8, 2023

It was exactly as described and in amazing condition! Shipping was quick!

Date of experience: December 8, 2023
Alabama
1 review
0 helpful votes
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St Laurant Boots
December 8, 2023

Easy to order, fast turnaround & seamless process from start to finish!

Date of experience: December 8, 2023
Delaware
1 review
0 helpful votes
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Just as described. I love my new bag.
December 8, 2023

I had a great experience with the website and ordering process.

Date of experience: December 8, 2023