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FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Bag came as expected and in excellent condition. Shipping was incredibly quick.
The product I ordered was exactly as described and in better condition than I even expected (description said slightly worn but I can't find a single flaw). Shipped quickly. Very satisfied!
Quick service and great product. Easy to deal with and showed up in timely manner
Love the price points - descriptions/pictures are accurate and have bought 3 bags and will continue to. Super helpful customer service as well
I got a discontinued Hermes 140 scarf (not my first fashionphile purchase) and it's wonderful. Everything I have bought has been in better condition than noted and this was no exception.
I received a beautiful Celine purse at a great price and the service was very fast. Very pleased with my order!
Thank you for the lunar new year coupon code, so I could make my purchase with a discount. I also love my Tiffany ring, which arrived in the iconic turquoise blue Tiffany gift box! It made me feel soooo special! I look forward to shopping at Fashionphile to purchase a Tiffany or Cartier bracelet, real soon. Thank you again for the excellent service and beautiful luxury items that you offer.
Thank you shopping was on point. I had no problems and the description about the bag was correct.
Spoke with customer service and Marta assisted me very well with a picture before purchasing my Celine box bag!
Great experience, easy buying process and fast shipping. Pricing is always the most competitive and the packaging by fashionphile is always the absolute cutest!
The bag is really and you can't even tell that the bag has flaws. The bag seems to be brand new
The shopping was smooth, customer service was top notch, and pricings were very competitively nice.
I order from fashionphile because I'm confident the items will be genuine, condition will be as described and delivery will be prompt. Love their buy back offers as well item was checked in and credit was swiftly posted to my account
Great value easy transaction confidence in fashionphile
Great inventory and descriptions.The site is super easy to use. I love anything LV and never seem to get enough of it! My new Phenix looks brand new. Can't wait to put it to good use!
I was referred to this website by a good friend, but was disappointed with my experience. Ordering was fairly easy and I like the purse I ordered, although I will be returning it for various reasons. I had to call customer service to check on the delivery of the purse after not receiving any updates for two weeks. Customer service was very helpful and figured out the shipping issue. I found the My account difficult to navigate in that my purchase was not showing up and still is not. I am not sure how to return the purse since it is not showing on my account, so I will be calling customer service again.
My experience was good! Ship fast! I like to shop in Fashionphile!
It's exceeded expectations. The bag looked even better in person. It was carefully packed and shipped. Thank you!
Love the sunglasses just as pictured, the packaging was perfect and came quickly!
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Everything we sell is technically "preowned" but we have thousands of items in like-new condition! Simply filter by condition > "new"
Answer: Hey Julien! We buy our products from people like you. We give you a fast and generous upfront payment so you can spend it on what you really want. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet. You are paid once your item has arrived it is authenticated (no waiting for consignment). After it is authenticated, it is listed for sale on our site! Happy shopping & selling.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We have a 100% authentic guarantee.
Answer: Shipping time is estimated at checkout. Please go through checkout, and see the time estimate in the shipping section.
Answer: Hey Debra, At FASHIONPHILE, we understand the importance of trust. Shopping for pre-owned luxury items isn't easy. The reselling industry is plagued by sellers of counterfeit luxury handbags, so it is essential that our experts are skilled in the art of authentication. - Before any item is posted to the FASHIONPHILE website or sold through our boutiques, it is checked by two highly qualified authenticators specializing in specific brand names. - Our experts have been thoroughly educated in detecting "fakes". - Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We stand by our authenticators and the authenticity of each item we sell and we offer a lifetime return policy should any item we sell proves to be non-authentic.
Answer: Check out our Designer Directory for a full view of what brands we carry, and what items we take from each brand! https://www.fashionphile.com/designer-directory
Answer: Terri, can you email brandee@fashionphile.com? I looked into the system and can't see a Terri P in the system. We have zero affiliation with snobswap and never have had one. Other resellers do. Is it possible you were dealing with another reseller? We send checks as soon as we check in an item and it is authenticated. Thanks!