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FASHIONPHILEReviews 10,192

4.7

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From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+88
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

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41,334 reviews

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Georgia
1 review
0 helpful votes
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Great experience
February 3, 2025

The wallet is exquisite. I was not expecting such great quality.

Date of experience: January 24, 2025
Massachusetts
1 review
0 helpful votes
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Excellent service
February 3, 2025

Bag came as expected and in excellent condition. Shipping was incredibly quick.

Date of experience: January 24, 2025
Texas
1 review
0 helpful votes
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Loved the shoes!
February 3, 2025

Waited months for these to come back in stock... and they did!

Date of experience: January 24, 2025
Pennsylvania
1 review
0 helpful votes
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Great experience
February 3, 2025

The product I ordered was exactly as described and in better condition than I even expected (description said slightly worn but I can't find a single flaw). Shipped quickly. Very satisfied!

Date of experience: January 24, 2025
Virginia
1 review
0 helpful votes
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Fast and great quality
February 3, 2025

Quick service and great product. Easy to deal with and showed up in timely manner

Date of experience: January 24, 2025
Washington
1 review
0 helpful votes
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Awesome and a loyalist
February 3, 2025

Love the price points - descriptions/pictures are accurate and have bought 3 bags and will continue to. Super helpful customer service as well

Date of experience: January 24, 2025
New York
1 review
0 helpful votes
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Love my scarf!
February 3, 2025

I got a discontinued Hermes 140 scarf (not my first fashionphile purchase) and it's wonderful. Everything I have bought has been in better condition than noted and this was no exception.

Date of experience: January 24, 2025
Texas
1 review
0 helpful votes
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Beautiful purse, great service
February 3, 2025

I received a beautiful Celine purse at a great price and the service was very fast. Very pleased with my order!

Date of experience: January 24, 2025
Hawaii
1 review
0 helpful votes
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Excellent service and Tiffany ring!
February 3, 2025

Thank you for the lunar new year coupon code, so I could make my purchase with a discount. I also love my Tiffany ring, which arrived in the iconic turquoise blue Tiffany gift box! It made me feel soooo special! I look forward to shopping at Fashionphile to purchase a Tiffany or Cartier bracelet, real soon. Thank you again for the excellent service and beautiful luxury items that you offer.

Date of experience: February 6, 2025
California
1 review
0 helpful votes
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The Gucci bag was beautiful.
February 3, 2025

Thank you shopping was on point. I had no problems and the description about the bag was correct.

Date of experience: January 24, 2025
Canada
1 review
0 helpful votes
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Wonderful experience!
February 3, 2025

Spoke with customer service and Marta assisted me very well with a picture before purchasing my Celine box bag!

Date of experience: January 31, 2025
Massachusetts
1 review
0 helpful votes
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Great experience, easy buying process and fast shipping. Pricing is always the most competitive and the packaging by fashionphile is always the absolute cutest!

Date of experience: January 24, 2025
California
1 review
0 helpful votes
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Christian Dior Belt Bag
February 3, 2025

The bag is really and you can't even tell that the bag has flaws. The bag seems to be brand new

Date of experience: January 24, 2025
New York
1 review
0 helpful votes
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Great experience
February 3, 2025

The shopping was smooth, customer service was top notch, and pricings were very competitively nice.

Date of experience: January 24, 2025
Connecticut
1 review
0 helpful votes
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Peace of mind
February 3, 2025
Updated review

I order from fashionphile because I'm confident the items will be genuine, condition will be as described and delivery will be prompt. Love their buy back offers as well item was checked in and credit was swiftly posted to my account

Date of experience: January 24, 2025

Great value easy transaction confidence in fashionphile
December 31, 2024
Previous review

Great value easy transaction confidence in fashionphile

Date of experience: December 21, 2024
New Jersey
1 review
0 helpful votes
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Loving my Louie!
February 3, 2025
Updated review

Great inventory and descriptions.The site is super easy to use. I love anything LV and never seem to get enough of it! My new Phenix looks brand new. Can't wait to put it to good use!

Date of experience: January 24, 2025

Love shopping with Fashionphile!
July 29, 2024
Previous review

Love shopping with Fashionphile!

Date of experience: July 19, 2024
New Mexico
1 review
0 helpful votes
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Not what I expected
February 3, 2025

I was referred to this website by a good friend, but was disappointed with my experience. Ordering was fairly easy and I like the purse I ordered, although I will be returning it for various reasons. I had to call customer service to check on the delivery of the purse after not receiving any updates for two weeks. Customer service was very helpful and figured out the shipping issue. I found the My account difficult to navigate in that my purchase was not showing up and still is not. I am not sure how to return the purse since it is not showing on my account, so I will be calling customer service again.

Date of experience: January 24, 2025
California
1 review
0 helpful votes
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Everything good!
February 3, 2025

My experience was good! Ship fast! I like to shop in Fashionphile!

Date of experience: January 24, 2025
Minnesota
1 review
0 helpful votes
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Better than expected!
February 3, 2025

It's exceeded expectations. The bag looked even better in person. It was carefully packed and shipped. Thank you!

Date of experience: January 24, 2025
Michigan
1 review
0 helpful votes
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Gucci sunglasses
February 3, 2025

Love the sunglasses just as pictured, the packaging was perfect and came quickly!

Date of experience: January 24, 2025