FashionFabricsClub

The worst seller. The worst. They do not have a clue what is silk or linen... NEVER BUY AGAIN... NEVER!

10 days after I placed my order, I contacted them as my order was not fulfilled. They told me my order should be shipped by the end of week. Ok, I waited to the end of the week. No shippment.

Eventually I cancelled my order.

They are so quick to charge, but so slow to fulfill the order.

I will never ever use this store again!

There is NO customer service at this store. I have never gotten an answer to a phone call and email or any other means of attempting to contact fashionfabricsclub.com.
Their outgoing voicemail says hours of operation are mon-fri 9-5. You will not get an answer to a phone call during those hours. As someone who has been involved in internet retail since the beginning, Internet Retail Is Open 24/7, this store is not worth the frustration, save yourself time and anger, it would only be wasted.

I am well acquainted with ordering fabric online, and the pros and cons of doing so. The customer service from this company was so atrocious, I never got past the ordering process. I placed an order for 24 yards of fabric, and they were short 2 yards. Seeing that I was ordering fabric for matching garments, I obviously had to change the whole order. I asked the representative if she had a couple others available; more than one because I had to contemplate a suitable replacement once (Paula) told me that my original order was was 2 yards short.

Poor customer service. They sent the wrong item, refused to admit it. Only gave a partial refund. The fabric ordered was dry clean only. The fabric sent was machine wash and dry. Clearly not the same fabric. They gave me a real hard time. I talked with them back and forth for a month and got no satisfaction.

I ordered several different types of lace to make fairy skirts. It says on the website that it takes approximately 3-5 days to ship. By day 10 I contacted them and they assured me they were working on it. I then read a bunch of horror stories about the company, and got freaked out. I never received my tracking email, but me fabric showed up today. I decided to search my email for their email and it turns out that it went to my spam folder. Anyway, I'm very happy with my purchase. I love all the different laces. They are perfect for what I'm using them for. I don't know if I just lucked out, but I'd definitely order from them again keeping in mind it takes longer than expected to arrive