FarfetchReviews 1,822

First time using Farfetch app but overall was very pleased with the confirmation email and despatch time considering it was sent from overseas.

I tried it for a couple of times, whenever they are offering coupons, they don't let me check out, saying that there's a problem with my credit card. I feel like whenever there's an issue on their side, maybe it's a technical issue, or they oversell, they all use "An error occurred while processing your payment. Please try again or feel free to try another form of payment" as an excuse. It happened four times already.

I am not happy because I didn't get my Gucci belt in its box which was really important for me because that was my gift for my wife in anniversary.

Quick delivery, very nice quality. I was surprised by the short delivery time and the quality of packaging.

Easy to purchase from, no issues with sizing/colour or price/freight, and goods always arrive promptly (considering I live in the most isolated city on the planet!)

Extremely efficient, attentive and rapid service. I did not have a straightforward order at all, but was impressed by the way it was attended to.

The order was in last month and the package was lost, no update or response till now - even I have heard from dhl said the shipment status was unsuccessful. Totally disappointed and wont trust it anymore

As it says on the tin. My order was delivered swiftly and emailed to track the order. The service was good and the order was delivered quickly and tha packaging was environmentally friendly with an option to recycle the packaging

I bought the (everywhere else sold out) Paul Stanley Puma sneakers on monday.
On tuesday they were delivered. Very well packed.

Everything was perfect. I just wish in my second order the driver who has it, know how to use Google maps!

Bought moncler long sleeve for a birthday present not been tried on but was perfectly wrapped was so nice and also I couldn't find this one and colour anywhere have always been looking on the site it's great will be shopping more often you seem like a great company cloths are so nice too

Packed perfectly with tissue and ribbon. Super quick delivery arrived in <2 days despite the distance between Italy and Hong Kong

I resieve 2 bags from 3
And the 2 bags acts as one bag you didnot give me any prove that i resive gevenchy so I cannot rate it or return it, the package is bad, the bag get some distort in shape, no material put to fill the bag, so the shape change

Fast delivery, i received my order after five days only...

I cant believe i ordered a pair of valentino sneakers for $995 and was sent the wrong color they telling me they have to investigate, investigate what. They said the boutique never had that color so who sent them. They need to investigate that boutique. I can't lose out on $995

I purchased a Balenciaga Ring. It's gorgeous! Farfetch customer service with their online ordering is easy and their shipping is fast and efficient.

I paid 20 extra to receive the product faster, it should have been delivered on day 26, and it will only arrive tomorrow (I hope). The least you could do, would be to deduct back those extra 20 I paid for nothing. It was a gift for a special date, which meanwhile has already passed.

I really appreciate the prompt reply and action taken when I wanted to return an item I have purchased

I've ordered from Farfetch twice. Impressively fast shipping and, as item did not fit, return was very easy.

Fast and accurate site i always by for me and my family from farfetch, good prices and offers, variety of designers from all over the world