On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Faremaze Reviews Summary
The company demonstrates a mixed reputation, with notable strengths in ease of booking and customer service responsiveness. Many customers appreciate the user-friendly booking process and commend the helpfulness of customer service representatives when issues arise. However, significant concerns persist regarding flight delays and difficulties in accessing reservations, which detracts from overall satisfaction. While some customers express enthusiasm for the affordability and simplicity of the service, the recurring issues with delays and unclear communication suggest areas for improvement. Addressing these concerns could enhance customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I would prefer to receive my e ticket upon purchase
Hello Keisa,
It's a pleasure to know that you loved our website with all its filters. We wholeheartedly appreciate the time and effort you devoted to dropping us a review. Thank you so much! Truly. We are filled with gratitude and are happy to have helped you out well. Should you have any queries regarding your flights, please know that we are right here to offer a helping hand.
Thank you. We wish you a lovely day ahead.:)
Warm Regards,
Team FareMaze
From the business
FareMaze – A Unit Of Superfares LLC is a leading flight-booking portal that aims to provide easy and convenient flight-booking solutions to travelers who wish to fly anywhere (from anywhere). For us, “the world is the oyster and you are the pearl.” We genuinely feel that you can go wherever you want to w.r.t. Life in general and travel in particular. With our expertise in this field, we continue to help passengers book flights at affordable fares.
Our Vision – To make travel destinations (offbeat, popular, spiritual, etc.) accessible to everyone.
Our Mission – To make flight-booking easier, affordable, and hassle free.
Our Assets –
24*7 Customer Support
No Hidden Charges
100% Transparency
IATA Certified
Quick Bookings
Easy Refunds
For more details, get in touch with us.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Travel Agency Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Kenneth,
We appreciate your feedback and are delighted to see that you rated us with 5 stars. While we strive to provide a seamless booking process, including the prompt delivery of e-tickets to our customers, we understand that receiving your e-ticket immediately upon purchase is important to you. Your feedback helps us understand your preferences, and we will take it into consideration as we continue to improve our services.
If you have any further suggestions or specific requirements regarding the ticket delivery process, please feel free to share them with us. We value your input and will do our best to accommodate your needs. Thank you once again for your kind review and for choosing us as your travel partner.
Best Regards,
Team FareMaze