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FanXchange
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fanxchange.com
Florida
1 review
1 helpful vote
Follow Clayton C.
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Avoid this company
March 30, 2019

FanXchange sells mislabeled tickets for large price jumps.

They also attach a $40 service fee.

Poor customer service.

Date of experience: March 30, 2019
Canada
1 review
1 helpful vote
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Never again. Extremely unprofessional staff. They don't care about you. Please buy from somewhere else.

Date of experience: January 31, 2019
Texas
1 review
1 helpful vote
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Spurs game 07 Oct 18, TICKETS unable to scan, 100%%% Scan unable to print Seller got my MONEY I got Scammed, BS TICKETS 100%%% ScammmmmScammmmm, good luk... hope you have xtra money to burn

Date of experience: October 21, 2018
Oregon
1 review
4 helpful votes
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Completely F'd me over. Bought tickets through them and waited days, they charged my card, and then when I called to inquire about delivery, they told me that they had already sold the tickets, (THAT I HAD ALREADY BOUGHT AND PAID FOR) to someone else, and I should look for more tickets. EXCEPT THERE WERE NO MORE TICKETS BECAUSE IT WAS NOW TOO LATE. They completely ruined what was supposed to be a very special event for me and I am completely devastated. Do not buy from this horrible company, they thrive off of ripping people off and ruining their plans. This event was something I had been wanting to attend so badly and I cried when I was able to find tickets to one of the last show dates. The customer service individual had no sympathy, probably because this horrid company does this to unsuspecting people ALL THE TIME. The way she told me they would refund me the money, she was acting like she was doing me a favor, so condescending and RUDE. Obviously I would get a refund, you didn't give me the items that I PAID FOR. Absolutely horrible company, absolutely horrible services, absolutely horrible people.

Date of experience: March 27, 2018
Canada
3 reviews
4 helpful votes
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Good site easy place to buy tickets and great customer service!

Date of experience: June 20, 2012

Overview

FanXchange has a rating of 1.6 stars from 25 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FanXchange most frequently mention and customer service. FanXchange ranks 235th among Sports Tickets sites.