FactoryOutletStore.com has a rating of 1.3 stars from 978 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about FactoryOutletStore.com most frequently mention customer service, credit card, and next day problems. FactoryOutletStore.com ranks 984th among Electronics sites.
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A person stole my package but returned it to me. Product was as described and I received excellent customer service.
2 different orders BOTH never came. Say they were delivered via their tracking, I emailed the customer service department they said they'd issue a refund, still have yet to see it. Multiple emails back and forth. Don't order!
A person stole my package but returned it to me. Product was as described and I received excellent customer service.
Products used:
electronics
UPDATE AFTER MERCHANT CONTACTED ME --
After an initial refusal to take a return, the merchant reached out directly and solved the problem. They were much easier to deal with than expected and solved the matter amicably. Definitely would work with them again.
I was online looking for a replacement battery foe my cell phone. Checked out a couple of sites but it wasn't exactly the same as mine. I was ready to give up and saw your ad went to web site and I'm glad I did. EXACTLY what I was looking for at a REAL GOOD PRICE. Needless to say I am a customer now. Extremely satisfied!
Just needed a new battery for my Note 4 after 2+ years. No gimmicks, backs, chargers, etc. Simple user friendly ordering. No wonder our house is filled with Samsung products.
This is the best way to shop, because you know you are getting the right equipment you need for your Garmin GPS system. I have had a Garmin for about 12 years and I think it's much better than a map. You don't miss a turn. I would tell anyone to buy one and get their parts on line. It's better than going to 3 or 4 stores trying to fine it.
Ordering was quick and easy and no unexpected snags. This was my first time shopping here and I'll definitely use it again! And the free shipping is definitely a plus!
Looking for a phone with amplification. Not only did they have a variety of options. It seemed to be fair pricing and most importantly... they offer FREE Shipping! Much appreciated. The free shipping made me order the phone immediately.
This Legend ear piece is AMAZING... I run equipment and can hear 100 times better than on my IPhone. It has worked for about 1.5 years of DIRT DUST RAIN AND VIBRATION and has not failed at all...
I ordered an adapter for my Samsung laptop and when I received it I thought it was wrong so I sent it back. When I didn't hear from them, I called them and told them what happened and they understood what happened and everything was taken care of, so I will do business with them again.
The site was very informative and gave great choices; my husband owns a pair of Muck boots and absolutely loves them and insisted that I order a pair for myself as we live in Northern Maine and have a lot of snow. He was using the snowblower for over two hours this morning after a heavy snowstorm and his feet were warm and dry.
Thank you very much for the Excellent customer experience and service! Your representatives were very courteous. I cannot wait to get the product...
I have been using PetSafe products for many years now. I purchased the Petsafe wireless dog fence about 8 years ago and it has never let me down! My dogs are safe and contained! I just purchased the indoor paws safe containment for my cats so they can not go out the dog door! Can't wait to get it and put it to use so my dogs can go in and out on their own without fear of the cats getting out! It will also keep my cats out of my kitchen and off my counters! LOVE this system and have told MANY people about it! I can also take it traveling with me, and it works GREAT!
Tip for consumers:
Just trust the products, call with questions, and you will never go wrong!
Site was easy to maneuver in. Compared a few razors. Found what I wanted. Placed in shopping cart. Paid and voila. Now I'm waiting for my package to arrive
Found what I think is what I wanted with no problem. Easy Check out and all was fine.
If shipping and delivery is as good as the shopping was easy, I will be back again. I have all Samsung TVs and Computer screens. Love Samsung products.
Great and easy site to navigate, great products, great customer service... it doesn't get any better than that.
Easily located what I was searching for, easily checkout out. Quick Process! There are several advantages to the ease of placing online orders more sites should be this easy to navigate and checkout
I couldn't figure out the right part they were very kind and helped me. But then I ordered wrong part. Again, they were very kind in the return and replacement.
Their staff was knowledgeable and very polite. I will absolutely use again.
Tip for consumers:
The hold time on phone can be long but just hold - it was worth it to me.
Its been awhile since I've purchased these products. ( Tooth paste & mouthwash) I used to smoke and I felt between the toothpaste & mouthwash it got rid of the smoke smell. I quit 8 years ago and I cant wait to use this without smelling like smoke.
Update: 10 - 8 - 15: I got my BreathRX mouthwash and toothpaste in the mail on the 7th.
It only took 5 days to get here. I brushed - tongue scrape - gargled w/ mouthwash. I am really happy with this product. Best clean feeling ever! I'm set for a few months but I will be ordering this again.
Finding exactly the accessory I needed for my Garmin was exceptionally easy and checkout was very fast. And I love the free shipping! I would order from this company again and will recommend it to my friends.
I spent a lot of time looking for this kind of phone. Office stores didn't have it. Then I saw THIS one at Walmart but both stores in town were out of it & didn't know when/if they would get it in. My adult children told me that Amazon has EVERYTHING. So today I looked on Amazon & sure enough, I found it, exactly what I wanted & the price is right.
Desired product easy to locate. Sale pricing at a discount with additional coupon for additional saving easily applied.
I have purchased items from Factory Outlet Store in the past. Items are excellent quality. The delivery is prompt and I appreciate the free shipping. Factory Outlet Store is an excellent resource to have in my contacts.
Thank you,
Carol Wesley
Ordered a screen protector today for the GPS I recently purchased from this site. GPS purchased was as described, good price and was received in a very reasonable amount of time. Would highly recommend this site as a place to do business with. I will certainly be back when they have something I want.
Tip for consumers:
And you should
This is my first time shopping on this site. I'm very impressed with their pricing, plus I got my item on sale! The standard shipping is free... what is not to love about factoryoutletstore.com"?
Over 60 major consumer electronics brands are available on FactoryOutletStore, including products that range from Telecommunications and GPS to Fitness, Personal Care and Pet Supplies.
With over 90,000 orders a month, and an industry-leading record of 99%+ on-time shipping, FactoryOutletStore is a $100mm+ company serving shoppers nationwide.
Hello Christi H
Thank you for ordering with us here at the FactoryOutletStore and THANK YOU for your comment. We love hearing great news!
If there is anything that you need please feel free to contact our US Based Customer Service Department at 646-367-6141 Monday thru Friday 9am to 4pm Eastern/Standard.