Thank you for your excellent work and great customer service! I will be back again!'
Now I do NOT agree with you telling me how many characters I have to write! Not very happy with that! After all, I'm doing you a service by giving you a review in the first place! Have I filled in enough characters now! See, you ruined what could have been a great review! Now you've got one that isn't so good. You should have left well enough alone! Do you think I'm an employee and you can tell me what to do? Because I'm not, and maybe now, the next time, I'll use a different site to have my work done!'
I have dealt with Fabness many times and am always pleased with the products I receive. Their photos on canvas are hanging all around my house. They are beautiful! Service is excellent and I usually have the items within 5 days, or less. I have tried using other companies but never get the excellent quality that Fabness provides.
Good afternoon Pat!
Thank you for the fabulous review! Our team loves to hear about our customer’s wonderful experience! We truly endeavor to give them quality products each and every time they order! It was our pleasure to serve you, and have a fantastic day!
Best regards,
Jennifer
The pictures came out even better than expected! I didn't know how the enlargements would look, questioned the quality of our photo. But the pictures captured the memory. I am so happy with how they turned out and can't wait for the family members to see them.
The photos are Christmas gift quality! Thank you!
Hi Joan!
We are elated you love your canvases! If you ever need assistance while creating your canvases, please do not hesitate to contact our fabulous customer service team! They can be reached at support@fabness.com. We look forward to working with you again, and have a fantastic weekend!
Kind regards,
Jennifer
As an amateur digital artist, I often look for an economical way to print my work on canvas, at a price that makes it possible to create personalized gifts for my family and friends. Ive tried many services, and my favorite is Fabness. The quality is superior to others I tried and the customer service is terrific. My orders are always done quickly and I have never been disappointed with any detail. The web site makes it easy to be sure my art will print perfectly. If you havent tried them, please give them a try - youll be able to create some wonderful memories for your friends and family. I highly recommend them.
Good afternoon Marilee!
We serve many digital artists and are thrilled to hear you had such a wonderful time creating your canvas! If you have an idea for new tools you would like to see added to our canvas editor, we would love to hear from you! I can be reached at support@fabness.com, attention Jennifer. Thank you for your continued business, and have a fabulous weekend!
Best regards,
Jennifer
I got my husband a custom etched beer/drink glass for Christmas and it is perfect! I cannot wait for him to see it. I will definitely be ordering from Fabness again, also great customer service and emails!
Hello Kinsley!
We are thrilled you enjoy our custom glassware! Please check your email for exclusive offers, and have a fantastic weekend!
Best regards,
Jennifer
Very pleased with the super fast arrival of the items. They look fantastic, really good quality! One of my items was damaged in shipping, the box looked like it had been dragged on one corner, enough to go right through and take off a corner of one of the canvases. Fabness customer service replied right away to my concerns and have a new canvass being made and shipped at no cost to me. I was relieved as I didnt want to be stuck with a bill for what was the shipping companys fault. Great company, happy customer :)
Hello Simone!
Thank you for the kind words! We understand sometimes issues may arise in the shipping process and we are elated our fabulous support team was able to assist you! If you have any additional questions, please do not hesitate to contact me. I can be reached at support@fabness.com, attention Jennifer.
Best regards,
Jennifer
I think this was my 3rd time ordering from Fabness and their canvas prints are consistently perfect. I've ordered from other sites and the results don't even compare. If you like high quality canvas prints, look no further.
Hello Patrick!
We appreciate the glowing review! We always use the highest-quality materials to help preserve your special memories! Please check our site for last-minute Mother's Day items, and we hope you have a fabulous weekend!
Mother's Day Items: https://www.fabness.com//occasions/mothers-day.html/?sncp=hp_mom
Best regards,
Jennifer
I recently purchased 2,24 X 36 inch prints from Fabness and couldn't be happier. I discovered them through Groupon and I'm glad I did. This is the second company I've used through Groupon and in my opinion, the best so far. Ordering was easy, and they completed my order in just a few days. I received confirmation that they had been shipped and I received them on time. If you're looking for a quality product that you'll be proud to display on your wall, give them a try.
Hello Curt!
We are ecstatic you love your canvases! It's great to hear you had such a seamless experience while using our site! If you ever need assistance, please do not hesitate to email us at support@fabness.com, or use our Live Chat feature located on our website. We appreciate your review, and hope to work with you again in the future!
Kind regards,
Jennifer
I ordered a canvas tri-set from Fabness.com. The quality is fantastic. Kris C. From Fabness.com's Customer Service department was exceptional. She was very responsive and helped me throughout the ordering process. Thanks, Kris and Fabness.com for helping me create an unforgettable gift! I will definitely order from you again.
Hello Elizabeth!
Thank you for your glowing review! Kris is one of our most seasoned employees and it was his pleasure to serve you! We will always go the extra mile no matter how small the issue! Fabness thanks you for your patronage, and have a wonderful day!
Kind regards,
Jennifer
This is the first time Ive bought a custom canvas picture, and I am so pleased with the quality! I will definitely be buying from Fabness again and highly recommend them to others. Their website is easy to use, and the canvas even arrived faster than I was expecting.
Good afternoon Nora!
Thank you for giving Fabness a try! We are thrilled you enjoyed your canvases, and we can't wait to work with you again! Please let me know if you ever need any assistance!
Best regards,
Jennifer
I ordered five customized bottle openers via Living Social. Two out of the five had defective lettering. I sent an email to the Fabness customer support team requesting a replacement for the two bad openers. Within a day, I heard back with both an offer to re-ship five bottle openers (even though I only had two defective ones) as well as a 70% off coupon for another purchase from them. Rick, the person with whom I was emailing was responsive and made an unhappy customer a very happy customer. I would not hesitate to do business with Fabness again. Thanks for proving that real customer service is alive and well!
Hello Lisa!
Thank you for commenting on our fabulous customer service! If there is a production issue, Fabness will always do our best to make things right! We hope you enjoy them, and have a fantastic weekend!
Kind regards,
Jennifer
I have used this company several times and have been more than satisfied each time. Customer service reached out to me this last time because my project was not quite as it should be ( I didn't edit correctly). My rep, LaQuita, went above and beyond not only to help perfect the image but also help change the addresses! My family members love the projects!
Hello Michelle!
It's wonderful to hear about your fabulous experience! Laquita always goes the extra mile to ensure all of our customers are happy and satisfied! If you ever need assistance during the creation of an item, please do not hesitate to contact our wonderful customer support team! We appreciate your business, and have a beautiful night!
Warm regards,
Jennifer
These prints are great. In a world where you have a thousand pictures on your phone but no actual prints of pictures, fabness makes getting prints affordable and they look great! I will order again soon.
Good afternoon Josh!
Your words mean a great deal to our team! It was our pleasure to serve you, and we hope to work with you again! Thank you for your business, and have a fabulous day!
Warm regards,
Jennifer
I ordered 4 16x16 Canvases and they all turned out beautifully! The quality of the images was superb, and they were all safely packaged and arrived in perfect condition. We will definitely be using Fabness for our future wall decor needs!
Hi Taryn!
We appreciate your kind review! Please check our site often for our newest items! Thank you for your business, and have a fabulous day!
Warm regards,
Jennifer
I love my canvas from Fabness! The company has the best customer service too. My canvas was shipped the day after I ordered it. I've ordered 4 canvases, a bamboo cutting board and a glass cutting board. Totally recommend Fabness USA to everyone.
Hi Cori!
It's wonderful to hear you enjoyed all of your personalized products! We take great pride in creating each item and are elated you love and will cherish them for years to come! Be sure to check out our clearance sale, and we hope you have a fantastic day!
Clearance sale: https://www.fabness.com/products/clearance.html?sncp=stock_clear
Warm regards,
Jennifer
I ordered 3 canvases to use at my daughter's wedding and I was completely overjoyed with the beautiful quality, how quickly I received my order and level of customer service that I received! I will most definitely be ordering from Fabness again!
Hi Donna!
We can't thank you enough for the glowing review! We love to hear how the products we produce touch our customers hearts! Thank you for letting us share in this special occasion, and have a fabulous day!
Warmest regards,
Jennifer
The service and assistance I received from both Gracie and Sarah was excellent. I was at the beginning hesitant to conduct any business with the site. But, both of them build up my confidence in them. It was smooth and easy.
They made the impossible possible. Now I am waiting for my Canvas to arrive
Great job
Hi Amy!
We are thrilled you had such a positive experience with our fabulous customer service team! I will definitely pass on your kind words to our representatives! We hope you enjoy your special memories, and have a wonderful night!
Warmest regards,
Jennifer
I purchased a plaque with my house number and street name, there were many designs to choose from, many different text and styles. When the finished product arrived ( much sooner then expected), the plaque was perfect. Very STATELY but not over the top. I would definitely order from the company again. I was very pleased with both product and company. Ordering was simple and easy to work.
Hello Margaret!
Thank you for the glowing review of our beautiful personalized house signs! It was our pleasure to serve you, and we wish you and your family a wonderful holiday weekend!
Christmas delivery dates: https://www.fabness.com/xmasdelivery2017
Warm regards,
Jennifer
I was extremely pleased with the quality of the hard cover photo book I ordered. I have had several canvases made and they are always beautiful but this was my first photo album. The process was easy and the book looks great. Extra thick quality paper. I just love it and am planning to make several more as gifts.
Good afternoon Gia!
We appreciate the kind words! Our photo books are one of our most popular items, and we are thrilled you enjoyed it! If you ever need help creating your photo book, please contact us, as we will work with you to complete your order. Thank you for your patronage, and have a fantastic weekend!
Email: support@fabness.com
Phone: 1 800 540-5729
Hours: Monday to Friday 8:30am to 6:30pm (MST - Mountain Standard Time)
Warm regards,
Jennifer
I have always received a professional and knowledgeable contact from any employee I've had the pleasure of talking to. I've told all my friends about Fabness and when they come to my home, they can see the beautiful canvass you all have created. Thanks!
Hello Jeanne!
Thank you for sharing your wonderful experience! Word of mouth means a great deal to our company, and we always love to hear our customers recommending us! We hope you and your family have a fantastic weekend!
Warm regards,
Jennifer
Answer: Hello Glenda, Please see our Photobook FAQ. If you have any additional questions, please contact our customer support team at, 1 800 540-5729, email support at support@fabness.com, or utilize our Live Chat function. Thank you for visiting Fabness, and have a great day. Kind regards, Jennifer Q: What Images can I use for a Photo Book? We recommend using Jpeg images that have a file size of about 1mb for a Photo Book. You can use Instagram or Facebook images, however we do recommend that you use them as a collage or 4 photos to a page; these images can appear blurry or "pixelated" if used on a full page as the resolution is low. Q: Do I need to create an account? Yes, you do need to create an account when you are creating a Photo Book. This is to allow you to upload and save your project to your account, and also means if you would like to save your project half way through creating your book you can. It is also handy for reordering extra copies of your Photo Book as you can simply add it to your cart. Q: How do I edit text for my Photo Book on my phone? Touch the text area and it should bring up the text box. To delete the text box, click on the element, then select transform, then click and drag the element off the page and a little trash can icon should appear to delete it. Q: How do I delete a Photo or template when creating a Photo Book? Click on the element, then select transform, then click and drag the element off the page and a little trash can icon should appear to delete it. Q: How do I add a new Photo to my project? Click on My Photos at the top of the page. Select the album you wish to upload to, and then select upload. Click on Local Drive, Facebook or Instagram. Select the images you wish to use and add photos. To go back to your project please click Continue. The new images will be located at the bottom of the album. You will need to manually add the new images to your project. Q: How do I change Photos in my Book? Please click on the image, and select remove Photo. You can then go back into choose photo and add a new one that way. Q: How do I save my Project? Please click on the disk icon which will save your project. At this stage there is no auto save so please save your project at least every 5 - 10 minutes. Q: What size should my images be? We recommend that your images should be between 3-10 MB in Jpeg format. Q: How do I edit my images? Click or tap on the photo. You will then see a little hand icon appear, and below that Pan/Zoom and Transform. To rotate, on the left hand side you should see a list of options: Choose Photo, Rotate 90, Remove Photo, Change Layout, Change Theme, Add new Photo and Add new text. Q: How do I add or delete pages from my Book? At the bottom-right-hand corner of the editing area of your book you should see two double page icons, one with a plus button and the other with a trash can icon. To add pages click the double page icon with the plus button. Please make sure you add the new pages to the back of the book. To delete pages select the second-last double pages and then click the double page icon with the trash can. Unfortunately you cannot delete the last single page. Q: How do I autofill my Book? Please upload all the images you wish to use. We recommend uploading a minimum of 22 images which equates to 1 image per page plus cover for a 20-page book. Once uploaded click Select All and then Continue. This will then place all the images into your book in the order you have uploaded them to your album (chronological order). If you wish to change the order please click on each image individually in the order you wish to have them place and then select upload. Q: How do I zoom my images in? Double click or tap on the image and this will zoom the image in. To zoom out just double tap or click on the image again. Q: How do I add text to my spine or pages? Please click on the area and then add new text. You can edit the text size, font and background color in the edit options on the left hand side. To delete the text box click on it and select transform. Click and drag the box off the page until the trash can icon appears on it. Text can only be added to the spine of the Hard Cover Books. Q: I have a Voucher/Coupon code to use; how do I apply it? Once your book is in the shopping cart please add your code to the Discount Code area and click on Apply Coupon. The total amount should be reduced. Click on proceed to cart once the amount is correct. Q: Can I store images? Fabness allows you to access your images through My Photos. However, please note that: - We provide Image Storage at no cost in order to facilitate Users' creation and purchase of personalized Products bearing their Images. - Accordingly, we do not intend or invite Users to store their Images other than for those purposes. - We are entitled to introduce a policy for the removal of your Image Storage if you do not make limited purchases of personalized Products from us within a 12 month period. - You should always keep a copy of your original images and make a back-up copy of all your images on your personal systems. We do not undertake or guarantee to keep your images and will not be responsible for the loss of, deletion or corruption of any images. You should not use Dinkleboo as the only repository of your images.
Answer: Hello Amanda, Please contact our customer care team at your earliest convivence. They will be able to walk you through the steps. By clicking upload image, then selecting your desired photo, it should appear. We can be reached at 1 800 540-5729, email support at support@fabness.com, or utilize our Live Chat function. Thank you for visiting Fabness, and have a great day. Best regards, Jennifer
Answer: Hello Virginia, This is a public forum, so please contact me at support@dinkleboo.com, attention Jennifer. Or you can contact our staff via Live Chat or at 1 800 540-5729. Kind regards, Jennifer
Fabness has a rating of 4 stars from 267 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabness most frequently mention customer service, canvas prints and high quality. Fabness ranks 7th among Photo Printing sites.
Hello Dan!
Thank you for your 5-star review! We apologize, as SiteJabber is responsible for the minimum character count. We hope you enjoy your canvases, and have a fabulous day!
Kind regards,
Jennifer