business logo of FabKids

FabKids

Overview

FabKids has a rating of 3.2 stars from 4,106 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FabKids most frequently mention good quality, fast delivery and new shoes. FabKids ranks 8th among Subscription Shopping sites.

service
174
value
169
shipping
184
returns
107
quality
166
This company does not typically respond to reviews
How would you rate FabKids?
grey star
grey star
grey star
grey star
grey star
Arizona
1 review
0 helpful votes
Follow Sheila P.
Unfollow Sheila P.
Send Message
Share Review
Report Review

Easy way to shop
July 26, 2018

Fab Kids has made shopping for my daughter easy. I generally save up a month or two of "credits" and shop for several things at once. You can get a lot of unique, trendy items that are different that everyone else at school.

Date of experience: July 23, 2018
Ivy T. FabKids Rep
over a year old

Hello Sheila,

Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.

XO,
Ivy

Tennessee
1 review
0 helpful votes
Follow Brittany M.
Unfollow Brittany M.
Send Message
Share Review
Report Review

Experience
December 10, 2022

Order 3 boots for my daughter, first time ordering from Fab kids great experience, definitely going to keep using them for her shoes and also for my next little one that is on the way. Easy to find what I was looking for

Date of experience: December 10, 2022
Jennifer M. FabKids Rep
over a year old

Hello Brittany,

Thank you for shopping with us. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!

Best,
Lia

New Jersey
1 review
5 helpful votes
Follow Aditi l.
Unfollow Aditi l.
Send Message
Share Review
Report Review

Bad business
July 31, 2016

Absolutely horrible experience. They hide the skip a month button and make it terribly inconvenient to cancel. It's not worth it. I have sent countless emails asking to cancel and have received no reply. It's just plain bad business. Will be posting this review on many sites.

Date of experience: July 31, 2016
Texas
1 review
0 helpful votes
Follow C D.
Unfollow C D.
Send Message
Share Review
Report Review

Make sure to read the details
May 15, 2024

Overall not bad. Required some additional effort on my end which was not favorable. Made a purchase and you are to sign-up for VIP and get an incredible discount BUT make sure to cancel or suspend because it'll charge you every month for the membership. I didn't see a way to NOT sign up and I didn't look for hard either. Soni made a calendar alert to remind me 3 days prior to cancel.

Date of experience: May 5, 2024
Alaska
1 review
0 helpful votes
Follow Edelyn K.
Unfollow Edelyn K.
Send Message
Share Review
Report Review

Mommy & Kid APPROVED
April 5, 2023

First, the site is very user friendly and easy to navigate. I have a subscription and I'm so thankful I do. I'm a busy mom of 5 with 3 jobs, and live on a remote island in Alaska. So when I finally get ready to shop, I have a bunch of points saved up and can just be happy shopping for my kids. The kids love the styles and they always fit just right or slightly loose, which is perfect because it means they're gonna last a season. I always recommend FabKids

Date of experience: April 5, 2023
Lia B. FabKids Rep
over a year old

Hello Edelyn,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!

Best,
Lia

Washington
2 reviews
0 helpful votes
Follow R Z.
Unfollow R Z.
Send Message
Share Review
Report Review

Great sales
May 1, 2024

I like their sales as I get more bang for my buck. Their products cute but quality is inconsistent. Some items are made of good quality material & made well while others are not. I'll buy items here only when they are on sale.

Date of experience: April 21, 2024
Allison C. FabKids Rep
over a year old

Hello Rachelle,

Thank you for choosing to shop at FabKids. We intend to provide only the highest quality and we regret that some of the items slipped past our quality measures. Although we strive to provide great deals to our members, we never want to skimp on quality. If you need further assistance in the future, don't hesitate to get in touch with us and we'd love to help you further.

Best,
Allison

New York
1 review
0 helpful votes
Follow Brandi T.
Unfollow Brandi T.
Send Message
Share Review
Report Review

FABULOUS
November 22, 2022

Everything was true to the photos and fit perfectly, boots are made well, shoes are as well. We're very pleased with our entire order... we purchased Tall boots, short boots, light up sneakers, 1 outfit and 2 extra pairs of leggings. We wil definitely be ordering more!

Date of experience: November 22, 2022
Jennifer M. FabKids Rep
over a year old

Hello Brandi,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!

Best,
Allison

Wisconsin
1 review
0 helpful votes
Follow Tina B.
Unfollow Tina B.
Send Message
Share Review
Report Review

Girls boots
December 5, 2024

Came in exactly as expected! Good quality and great style.

Date of experience: November 25, 2024
California
1 review
0 helpful votes
Follow Ashley W.
Unfollow Ashley W.
Send Message
Share Review
Report Review

Nice materials!
November 2, 2022

I like the materials and designs, they ship decently fast as well. I've found that my kids for the most part live the shoes. I have 4 stars because we've had some trouble with the shoelaces coming undone a lot so I'm double knotting, but the zippers too don't seem to stay shut. The shoes fits perfectly so it's odd. This was a couple of the girl tennis shoes. My son more so has issues with the laces and even his school has complained to me. BUT as long as I double knot it's okay. I think maybe a thicker shoes lace or a less slippery material would be good? I love the selection. The prices are okay. The first time I ordered the prices were great with the discounts. But now that I don't have the discounts the prices are kinda steep. A 5-8% difference would be adequate in my eyes. I don't think a non name brand shoe for a 2 year old should cost over $30. Anyways! Still 90% satisfied and that's still an A. This the four stars.

Date of experience: November 2, 2022
Jennifer M. FabKids Rep
over a year old

Hi Ashley,

We love your wonderful review! We aim to provide you with products that are not just the best in style but with great fit and quality. It's a goal met for us knowing that you are satisfied!

Best,
Tina

Washington
1 review
0 helpful votes
Follow Suzanne W.
Unfollow Suzanne W.
Send Message
Share Review
Report Review

Good pants!
December 4, 2024

The pants for great and arrived quickly. The colors were nice, too!

Date of experience: November 24, 2024
Washington
1 review
0 helpful votes
Follow Polly F.
Unfollow Polly F.
Send Message
Share Review
Report Review

Kids shoes
August 30, 2024

My kids love there new shoes from FabKids. When one of them seen there light up shoes so did her eyes, she is so please.

Date of experience: August 20, 2024
Florida
1 review
0 helpful votes
Follow Timothy M.
Unfollow Timothy M.
Send Message
Share Review
Report Review

Shipping delay
August 30, 2024

Didn't not receive my order yet, it is 8/20/2024, it was ordered on 8/13 and I was told it would be here the latest 8/20.

Date of experience: August 20, 2024
Texas
1 review
0 helpful votes
Follow Sabrina A.
Unfollow Sabrina A.
Send Message
Share Review
Report Review

Awesome
September 3, 2024

My granddaughter loved her shoes they fit and so far great quality good prices. Will definitely order again thanks

Date of experience: August 24, 2024
New Jersey
1 review
1 helpful vote
Follow Soy L.
Unfollow Soy L.
Send Message
Share Review
Report Review

Outfits are overpriced
August 29, 2018

The outfits on the site could easily be purchased at Target for about $10 less. The shoes are not good quality for the prices they charge. You could go to Children's place and spend the same amount for better quality. Also, they never seem to have the sizes I need for my daughter and the fact that i still have to pay shipping after paying $29.95 a month is unacceptable. I'm just completely over this service. The worst part is that when you call to cancel, they are very pushy to try to keep you as a customer. I told them three times top stop trying to talk me into remaining a member and they still kept going. Spoke with 3 different reps and had the same problem with cancelling. I'm so annoyed!

Date of experience: August 27, 2018
Ivy T. FabKids Rep
over a year old

Hello Soy,

First and foremost, we would like to apologize for any inconvenience we may have caused you as well as any miscommunication from our Member Services department that has led to your distrust in our business. Providing excellent customer service is our main goal and it is unfortunate you were not treated with the respect you deserve. Given the opportunity, we would like to learn more details about your case. Our team will be contacting you within 24-48 hours to further assist.

Best,
Ivy

Ohio
1 review
3 helpful votes
Follow Eric L.
Unfollow Eric L.
Send Message
Share Review
Report Review

Issues with using credits and discounts
February 14, 2020

The products are nice and seem to fit my daughter well. However, when trying to check out and use my credits and receive all the advertised discounts I always have to make a call to their sales support team. Usually it goes quickly and smooth but it's not the most efficient approach. Enjoy using but to me if they dont fix the problem I will probably move on from the site.

Date of experience: February 11, 2020
Cole N. FabKids Rep
over a year old

Hello Eric,

Thank you for writing a detailed review! We sincerely apologize for the inconvenience we had caused you, especially when using your credit towards promotion. We value your feedback and we'd like to make things right. Our Member Services team will be contacting you within 48 hours to assist you further.

Best,
Nelle

Oregon
1 review
0 helpful votes
Follow Estephanie O.
Unfollow Estephanie O.
Send Message
Share Review
Report Review

Excellent!
April 19, 2023

My experience with Fab Kids has been 100% Fantastic! I love all the clothing and shoes! I feel like it gives my boys a kind of unique style because not a lot of kids at school really shop on this site. Thank you Fab Kids for always giving amazing products!

Date of experience: April 19, 2023
Mary L. FabKids Rep
over a year old

Hello Estephanie,

Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing FabKids items! We hope you will always have a great experience with us in the future!

Best,
Mary

Minnesota
1 review
0 helpful votes
Follow Jessica I.
Unfollow Jessica I.
Send Message
Share Review
Report Review

Waste of money and time
August 1, 2023

I had difficulty logging in to my account and somehow ended up creating two accounts. They could not be joined and the points I had earned could not be transferred nor was customer service willing to attempt to remedy the situation except to close one of the accounts.
The monthly fee is high, and to spend it all is impossible since there are so few options for clothing, shoes, accessories. I'm now stuck with hundreds of dollars in credits and nothing to use them on as there are limited styles and sizes.
The shoes wear out faster than the ones I've purchased from budget stores. Holes in them in no time. I've been using mentioned credits on buying new shoes that don't have holes. Ridiculous.
Poor quality, poor customer service, poor availability of sizes and limited options. I'd recommend to anyone to not use this site.

Date of experience: August 1, 2023
Lia B. FabKids Rep
over a year old

Hello Jessica,

It is with great regret that we received your feedback regarding the VIP membership. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.

Best,
Lia

California
1 review
0 helpful votes
Follow Arth S.
Unfollow Arth S.
Send Message
Share Review
Report Review

Amazing shoes for kids!
September 2, 2024

I received 4 shoes that I ordered and they are beautiful! Amazing and most especially affordable shoes and good quality. Definitely worth it!

Date of experience: August 23, 2024
Florida
1 review
0 helpful votes
Follow Kasey B.
Unfollow Kasey B.
Send Message
Share Review
Report Review

Solano's Fab Kids.
November 23, 2022

I love everything we always order. The only 2 things I would say I was a little sad about were my 4 year old's light up dino shoes stopped lighting up pretty quick so I ordered some other light up ones from the site. And I ordered my boys matching joggers and I have in the past ordered my 10 year old stuff and it has fit great but these joggers were definitely not a 14/16. He could barley get them up. But other then that love the site will keep shopping monthly. Thank you. K. Clark.

Date of experience: November 23, 2022
Jennifer M. FabKids Rep
over a year old

Hello Kasey,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Nevada
1 review
2 helpful votes
Follow Nicole M.
Unfollow Nicole M.
Send Message
Share Review
Report Review

Horrible
December 17, 2014

Horrible. My Daughter picked out the outfit and ended up disliking it. She did not care for any of their fashions. So I cancelled. I was on the phone forever because they tried every way to get me to stay. Although the woman was nice, it was so disgusting the way they turned everything into a yes question to try and get you to say yes I will stay a customer. Forward two weeks, they charged my credit card 29.95. Why? Then when on the phone with them, they tried their horrible tactics to keep me on as a customer again. Thank you Fab Kids for the hassle and charging my CC the week before Christmas! Worst place ever and the clothes are poorly made.

Date of experience: December 17, 2014