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FabKids

Overview

FabKids has a rating of 3.2 stars from 4,106 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FabKids most frequently mention good quality, fast delivery and new shoes. FabKids ranks 8th among Subscription Shopping sites.

service
174
value
169
shipping
184
returns
107
quality
166
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How would you rate FabKids?
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Canada
1 review
0 helpful votes
Follow Coralie G.
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Horrible
February 14, 2022

The worst ordering site I have seen in my life! As soon as I ordered shoes for my daughter, they kept my card number and kept the supposed credits of $52 when you call for a refund, they only give you back $48 for supposed costs! The first time was last month and twice this week unbelievable! Be careful with this company because if you don't look at your account statements they can take a lot of money from you. My last order was at the end of October, the shoes have always been great but for these reasons of scams I will never buy anything again. It's a total lack of respect to credit customers for no reason!

Date of experience: February 14, 2022
Jennifer M. FabKids Rep
over a year old

Hello Coralie,

Thank you for writing a review! Your feedback about the VIP membership policies is important to us, and we would like to address your concern. We work hard to provide the best possible service to our dear members. We have sent you a request on www.sitejabber.com asking for your account information so that we can open your account and help you further. Please check your email notification at www.sitejabber.com or log in to the website to respond to the request and we will be happy to assist you.

Best,
Renz

California
1 review
0 helpful votes
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10/10!
August 22, 2023

Got two pairs of shoes for only $10. Love FabKids because the styles are the same as big box stores but the design is still unique so when my daughter goes to school there isn't 9 other girls wearing the same thing as her.

Date of experience: August 22, 2023
Lia B. FabKids Rep
over a year old

Hello Devon,

We're happy to hear that you like the product you bought. Rest assured that we will continue providing unique and new styles for members like you. We sincerely hope that all of your future transactions with us will be wonderful.

Best,
Lia

Colorado
1 review
0 helpful votes
Follow Kymberly R.
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Happy Grandson!
January 8, 2023

I ordered 4 pairs of shoes for my 2 1/2 year old grandson and they were a HUGE hit! He is not a fan of wearing shoes and he doesn't want to take his Dino-light shoes off. They are high quality and obviously very comfortable on him. My son asked me where I bought them because every parent in play group wants to order some!

Date of experience: January 8, 2023
Jennifer M. FabKids Rep
over a year old

Hello Kymberly,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!

Best,
Renz

Colorado
1 review
1 helpful vote
Follow Yelena G.
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Boy clothes
September 7, 2021

I've had only good experiences with fab kids, size fits perfect, good quality, he enjoys wearing them. I wish they had more selection though. There are times I want to order something and they don't have it in stock.

Date of experience: September 7, 2021
Jennifer M. FabKids Rep
over a year old

Hello Yelena,

Thank you for writing a review! We are continuously striving to satisfy our member's needs as much as possible, especially with the availability of our products. For further assistance, our Member Services team will be contacting you within 48 hours.

Best,
Nelle

Texas
1 review
0 helpful votes
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My daughters LOVE Fabkids
January 29, 2023

I have 2 Daughters, one who is a little thicker than the rest. I was excited that Fabkids extended their sizes to XXL. The material of leggings is so soft and good for my younger one, she's always hot.

Date of experience: January 29, 2023
Jennifer M. FabKids Rep
over a year old

Hello Kathryn,

Thank you for taking the time to share your awesome review! We’re glad your daughters are enjoying your purchase! We always strive to provide the best styles and quality for kids of all sizes. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Oregon
1 review
0 helpful votes
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Pleasantly surprised
August 21, 2023

All the clothing we ordered is great quality. Love the price. They seem to run a tiny bit smaller than other brands. That turned out great for my son because clothes are usually big on him, but I have to return a dress we got for my daughter because her normal size was uncomfortably tight.

Date of experience: August 21, 2023
Lia B. FabKids Rep
over a year old

Hello Ashlee,

We appreciate the feedback you shared regarding the items we have. You should only receive the greatest services. Our Member Services Team will contact you right away for further assistance.

Best,
Lia

Virginia
1 review
0 helpful votes
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Shoe disappointment
November 4, 2021

They have the coolest shoe but the last few dinosaur shoes i got. Seem to separate at the toes after about a month. If you not getting the 2 for $6 deal then these shoes are $20 $30 i need more than a month of regular walking for that price. Shoes are cool look great my son love them. He gets compliments everywhere he goes. I would just save those shoes for special occasions to help make them last longer.

Date of experience: November 4, 2021
Jennifer M. FabKids Rep
over a year old

Hello Sonja,

Thank you for writing a review! We are sorry to hear if you are disappointed with our shoes. For further assistance, our Member Services team will be contacting you within 48 hours.

Best,
Nelle

Wisconsin
2 reviews
4 helpful votes
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I love fab kids
February 10, 2015

I love fab kids. I have been a member for about 6 months we order once a month and it is a great surprise every month. They are not ripping you off you are just getting a credit. Its a special thing my 4 year old looks forward to see come in the mail for her every month. And we have boots shoes and clothes and have never found them to be poor quality. So sorry for those of you who didn't read before getting your free item. Live and learn

Date of experience: February 9, 2015
Canada
1 review
0 helpful votes
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Not worth the price
April 11, 2023

Fabkids is insanity expensive for their OK quality of clothing. $30 for 3 items, and that's after $60 of credit. Which didn't even qualify for free shipping!I didn't find many styles I liked from their small inventory.

Date of experience: April 11, 2023
Lia B. FabKids Rep
over a year old

Hello Jennifer,

We regretfully note that we received your feedback regarding the selections that we have. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.

Best,
Lia

Michigan
1 review
0 helpful votes
Follow Brittnie T.
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Need better customer service
February 10, 2023

I bought my children shoes/boots, and my youngest child's pair didn't fit him. I called and was suppose to be able to do an exchange (free of charge) yet never received the email to send back the pair I have in order to get the bigger size. Now they're still trying to charge me for the monthly membership, but I refuse to continue doing business with a company that can't simply exchange these shoes out like they said they'd do. Aside from that issue - the duck boots I ordered for my other two children seem to be good quality & they love them. I just wish that I didn't waste money on the Dino light up shoes for my youngest son who'll never get to wear them.

Date of experience: February 10, 2023
Jennifer M. FabKids Rep
over a year old

Hello Brittnie,

Thank you for taking the time to leave a review. We are sad to know that you are not pleased with our products and VIP program. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.

Best,
Chad

Alabama
1 review
0 helpful votes
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Missing pair of shoes
August 18, 2024

I was missing a pair of shoes from my order. I reached out via email but still haven't heard anything back about it.

Date of experience: August 8, 2024
Florida
1 review
1 helpful vote
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Boots fell apart within 2 hours on halloween
November 22, 2022

The smaller size boots the straps fell off and sole got ripped within 2 hours of trick or treating. Unfortunately my teenager ended up in hospital the same week and is still in the hospital so I never had a chance to return them and my other child threw them out when they were cleaning their room. The decorative straps completely came off. They fit well but was really upset

Date of experience: November 22, 2022
Jennifer M. FabKids Rep
over a year old

Hello Ashley,

Thank you for sharing your experience with the boots you've purchased. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Minnesota
1 review
0 helpful votes
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Shoes and outfits for Grandkids
July 11, 2023

I purchased products for my two daughter's kids. The products are made well. Prices are sometimes higher than similar items of the same quality at other retail stores. I accidentally put the wrong shipping address on the last order, and the customer service rep was very helpful. The first shoes I ordered were all too big. I will order a size down next time.

Date of experience: July 11, 2023
Bonnie S. FabKids Rep
over a year old

Hello Linda,

Thank you for writing a review about our merchandise, the fit, and our pricing. Your feedback is very important, as we are constantly looking for ways to improve our service. Our Member Services team will contact you via email right away to help you further.

Best,
Bonnie

California
1 review
8 helpful votes
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Horrible service and quality
April 9, 2021

I've requested multiple times to stop having monthly charges and yet, still getting charged.
Your clothes continue to shock me at how poor the quality is. Things don't fit my kid properly and after wearing the shoes a handful of times, there are already broken straps. Ridiculous.
Refund any and all monthly charges immediately and close my account. No excuses. Email me a confirmation.

Date of experience: April 9, 2021
Cole N. FabKids Rep
over a year old

Hi Melissa,

Thanks for your effort in writing a review! We are sad about the negative experience you had with our VIP program. We will be contacting you via email within 48 hours for assistance.

Best,
Cathy

Georgia
1 review
0 helpful votes
Follow Kira F.
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Awesome shoes
May 19, 2023

Your Kids Sizes stop at age 10 is that 7 8 I just purchased my twin boys some shoes from your company.However the two are 10 and they are fraternal twins but the shoes look awesome on the both of them.there are so little shoe companies for children.However that's not a bad thing.awesome look forward to purchasing more for my Children.

Date of experience: May 19, 2023
Lia B. FabKids Rep
over a year old

Hello Kira,

It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. We hope you have a pleasant day.

Best,
Lia

Michigan
1 review
0 helpful votes
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Way easier than anticipated
November 23, 2022

On our first order we got three pairs of shoes that were all too big—I called customer service and in about one minute I had a prepaid shipping label and a smaller size of each spire on hold. Not only was my call in super fast and easy, I received the replacement pairs just a few days later!

Date of experience: November 23, 2022
Jennifer M. FabKids Rep
over a year old

Hi Megan,

We love your wonderful review! We always want to make your shopping experience as easy as possible and it is a goal met for us knowing that you are satisfied!

Best,
Tina

California
1 review
0 helpful votes
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Impressed!
February 19, 2023

I have been buying clothes from FabKids for my 7 yr old grandson for a few years. I find the selections are unique and they appeal to Phoenix. Sometimes he helps choose the outfits. We usually put in a new order as the seasons change. He's excited when a box of new clothes arrive. There are many different combinations and FabKids offer them in bundles. They are well made and have lasted a long time with no issues. Will continue shopping there!

Date of experience: February 19, 2023
Washington
1 review
0 helpful votes
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So Grateful for Fabkids!
April 14, 2024

Fabkids is nearly the only place that I purchase our families shoes! They have the most incredible sales and when I purchased from them the first time (years ago now), I anticipated the quality being fair to midland but not even close! They are some of the best quality shoes I've found!

Date of experience: April 4, 2024
Allison C. FabKids Rep
over a year old

Hello RoquesAnn,

Thank you for trusting us to be your source for top-quality items with great deals. We value your kind expressions of appreciation and are incredibly grateful for doing business with you.

Best,
Allison

Indiana
2 reviews
0 helpful votes
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I like them. So far so good!
December 1, 2022

You get your stuff in a very timely fashion. Which is not too common outside of Amazon, Target, and Walmart. That's a huge plus for me. Their clothes are cute, another plus. I ordered 2 pair of boots different sizes and they mixed up the sizes. I get it mistakes happen. I am too lazy to send them back. So my girls just had to switch shoes. Also a couple pairs of leggings I bought shrunk and got washed out after a couple of washes. But hey we are talking about kids who can be rough on clothes and leggings which are cheap to begin with. They do have a no hassle return/exchange policy which I have not exercised. But it the policy looks good and helps you have a lot of confidence. I don't like shopping from places that makes it a big headache to return something. Again I haven't put it to the test. I would rate them a 4.5 based on the experience I have had so far.

Date of experience: December 1, 2022
Jennifer M. FabKids Rep
over a year old

Hello Sherry,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Missouri
1 review
2 helpful votes
Follow Katelynn B.
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Only received half of the correct order..
November 26, 2022

When I receive my order, only half of it was correct. I have 3 kids! One was left out because I was sent a size 6 instead of a size 9! And my oldest didn't get her size 1 shoes because they sent us a womens size 10! Either someone in the department doesn't know their numbers or is very dyslexic. Not gonna judge but they need to start double and triple checking. Not pleased at all...

Date of experience: November 26, 2022
Jennifer M. FabKids Rep
over a year old

Hello Katelynn,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz