business logo of FabKids

FabKids

Overview

FabKids has a rating of 3.2 stars from 4,106 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FabKids most frequently mention good quality, fast delivery and new shoes. FabKids ranks 8th among Subscription Shopping sites.

service
174
value
169
shipping
184
returns
107
quality
166
This company does not typically respond to reviews
How would you rate FabKids?
grey star
grey star
grey star
grey star
grey star
Pennsylvania
1 review
0 helpful votes
Follow Ronald C.
Unfollow Ronald C.
Send Message
Share Review
Report Review

Unhappy
September 30, 2024

They hide skip hard to find will not give money back

Date of experience: September 20, 2024
Colorado
1 review
0 helpful votes
Follow Alicia H.
Unfollow Alicia H.
Send Message
Share Review
Report Review

I would definitely purchase from this company again
September 30, 2024

Great quality and fashionable shoes at a reasonable price

Date of experience: September 20, 2024
Oregon
1 review
1 helpful vote
Follow Brittney Y.
Unfollow Brittney Y.
Send Message
Share Review
Report Review

Amazing concept and deal but…
November 22, 2022

I love this program and it has amazing perks, choices, and amazing prices. However, my kids boots haven't lasted them but a month or so. They're already peeling and pieces of them are coming off, making them no longer waterproof. I know they were only $10 or so… but other stores have affordable shoes, also, that last longer.

(Edited to add pictures of the shoes)

+2
Date of experience: November 22, 2022
Jennifer M. FabKids Rep
over a year old

Hello Brittney,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with the quality of our boots. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

New York
1 review
0 helpful votes
Follow Dawne S.
Unfollow Dawne S.
Send Message
Share Review
Report Review

Christmas and Birthday shopping made EASY!
September 6, 2024

I've been shopping with Fab Kids for YEARS!
CUTE styles, Nice quality and such a variety for boys and girls...With many grandchildren and GREAT grandchildren it's a definite WIN for me!

Date of experience: August 27, 2024
Kentucky
1 review
0 helpful votes
Follow Katie P.
Unfollow Katie P.
Send Message
Share Review
Report Review

Great Buy!
November 30, 2024

I ordered two pairs of shoes for my daughter. The price was great and shipping was fast!

Date of experience: November 20, 2024
North Carolina
1 review
0 helpful votes
Follow Jessica T.
Unfollow Jessica T.
Send Message
Share Review
Report Review

Quality disappointment
February 16, 2023

I ordered tons of leggings for my daughter for cheer practice and was very disappointed with the quality. Her two black pair came torn down the seams and the others were all the same size but all fit differently. I can't say that I will be making another clothing purchase ever again.

Date of experience: February 16, 2023
Mary L. FabKids Rep
over a year old

Hello Jessica,

Thank you for sharing your experience with the quality and fit of the leggings you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

California
1 review
2 helpful votes
Follow Hafees H.
Unfollow Hafees H.
Send Message
Share Review
Report Review

Irresponsible
February 20, 2019

Ordered 2 pair of shoes as a gift for someone. They sent me a package with a different second pair than what i had ordered. Called up customer card and initiated a return.
This is heights of negligence. Why the hell I should get into a contract to receive incorrect items.

Date of experience: February 17, 2019
Ivy T. FabKids Rep
over a year old

Hello Hafees,

We truly apologize for your experience! We value your business and would like to address your concerns as quickly as possible. A representative from our Member Services Team will be contacting you within 48 hours to further assist you.

Best,
Ivy

Missouri
1 review
0 helpful votes
Follow Tanya R.
Unfollow Tanya R.
Send Message
Share Review
Report Review

Partial Delivery
November 18, 2024

I ordered 3 pairs of pants, a hoodie and a pair of boots but the boots did not arrive. Customer support has not responded to my call.

Date of experience: November 8, 2024
Texas
1 review
3 helpful votes
Follow Michael W.
Unfollow Michael W.
Send Message
Share Review
Report Review

Never Again
May 9, 2023

Thought I was cancelled in October 22. Just spent an hour on the phone trying to cancel after being charged for the last 6 months. I was told they will only refund 3 months. I would not recommend them to anyone and would advise everyone against getting a membership with them. I was told I should use my "CREDITS" to purchase items before cancellation. Even after I expressed how unhappy I was with the quality of the shoes and clothing! Thanks but no thanks

Date of experience: May 8, 2023
Lia B. FabKids Rep
over a year old

Hello Michael,

We regretfully note that we received your feedback regarding the VIP membership and the items we have. You should only receive the greatest services. Our Member Services Team will contact you right away for further assistance.

Best,
Lia

Massachusetts
1 review
0 helpful votes
Follow Kalisha Z.
Unfollow Kalisha Z.
Send Message
Share Review
Report Review

Shoes run small
May 1, 2024

I bought 3 pairs of sneakers. 2 of the 3 run so small that my daughter might only be able to wear them for a month tops. It was a waste of money. I would've ordered a size up had I known this but it's too late now.

FabKids attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 21, 2024
Mary L. FabKids Rep
over a year old

Hello Kalisha,

Thank you for trying out our sneakers. We are sad to hear that this item runs small for your daughter. We have a reputation for keeping our members happy and I want to make sure that you will be satisfied with your experience, especially with the items that you purchase. We value our members and we want to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Florida
1 review
0 helpful votes
Follow Suzanne O.
Unfollow Suzanne O.
Send Message
Share Review
Report Review

Received a broken show
September 6, 2024

Not happy I received a broken shoe. First time ever ordering and joining vip and I get a broken shoe?

Date of experience: August 27, 2024
Oklahoma
1 review
0 helpful votes
Follow Tesslyn G.
Unfollow Tesslyn G.
Send Message
Share Review
Report Review

Not worth the membership!
April 14, 2024

The shoes are cute and the monthly membership seems like a good idea; but it's not worth the money. You will still end up paying extra each month for shoes you probably could have bought an identical pair of on Amazon for cheaper.

FabKids attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 4, 2024
Allison C. FabKids Rep
over a year old

Hello Tesslyn,

Thank you for taking the time to leave a review about the membership. Your satisfaction is our priority and we would like to make things right, our Member Services Team will contact you right away.

Best,
Allison

California
1 review
0 helpful votes
Follow Andrea S.
Unfollow Andrea S.
Send Message
Share Review
Report Review

Poor quality.
April 11, 2024

My daughter has been using shoes for 3 weeks. After the second week, there was already a gap at the beginning. And already broken, the glitter is broken. Did $40 shoes last that long?! Only 2 weeks!
Very poor quality! I don't think I'll be ordering any more.

FabKids attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 1, 2024
Allison C. FabKids Rep
over a year old

Hello Andrea,

All feedback is important to us, so we appreciate the time you took to tell us about your experience with product quality. Our Member Services Team will contact you right away.

Best,
Allison

Illinois
1 review
0 helpful votes
Follow Nikki H.
Unfollow Nikki H.
Send Message
Share Review
Report Review

Wonderful first time purchasing
August 21, 2024

They had great communication skills and even send great deals while your first order is still delivering! Glad I joined the vip club!

Date of experience: August 11, 2024
Arizona
1 review
0 helpful votes
Follow Jbernal N.
Unfollow Jbernal N.
Send Message
Share Review
Report Review

Lovely
December 7, 2024

Love how cute the designs are on the kitty shoes and the boots are s perfect fit

Date of experience: November 27, 2024
New York
1 review
0 helpful votes
Follow Christine C.
Unfollow Christine C.
Send Message
Share Review
Report Review

Great places to shop
August 21, 2024

I love buying shoes from fab kid my daughter loves them so much and they work great for her for school

Date of experience: August 11, 2024
New York
1 review
0 helpful votes
Follow Sean S.
Unfollow Sean S.
Send Message
Share Review
Report Review

Didn't fit
September 28, 2024

Cute shoes but not true to size. Way too small. I will be returning both pairs.

Date of experience: September 18, 2024
Montana
1 review
0 helpful votes
Follow Jade W.
Unfollow Jade W.
Send Message
Share Review
Report Review

Canceling
September 2, 2024

The shipping was not adequate. Took forever to get here. Sat in your facility for 3 days prior to shipping.

Date of experience: August 23, 2024
Wisconsin
1 review
0 helpful votes
Follow Nathania F.
Unfollow Nathania F.
Send Message
Share Review
Report Review

Decent Product
September 1, 2024

The sizes seem to be true to size and are just as described. Haven't had long enough to really see how they hold up but they seem well made.

Date of experience: August 22, 2024
Minnesota
2 reviews
1 helpful vote
Follow Julie N.
Unfollow Julie N.
Send Message
Share Review
Report Review

Great experience
September 5, 2024

Ordered 2 pair shoes for my granddaughters. They were received in a timely manner and great quality.

Date of experience: August 26, 2024