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From the business
How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.
FabKids Reviews Summary
The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.
This summary is generated by AI, based on text from customer reviews
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These shoes came the way I hopped we love them and they fit perfect
Hello Cherokee,
We are happy your items are a perfect fit! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
No esperaba un cobro exagerado después de mi compra
Hola María,
Gracias por tomarse el tiempo para escribir una reseña sobre el cargo en su cuenta. Un representante de nuestro Equipo de Servicios para Miembros le enviará un correo electrónico en breve para ayudarlo.
Mejor,
Ivy
My kids shoes were delivered on time and she loved them.
Hello Ennvi,
We’re so glad to know you love the items! We really appreciate the time you took to write the review. We hope you will always have a great experience with us in the future!
Best,
Zeth
Good services great people great product friendly smiles perfect area
Hello Candice,
We are glad you are enjoying our product pricing! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our staff in one of our stores. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,
Zeth
The agent was very helpful, was able to handle everything in one day!
Hello Lakeisha,
Thank you so much for your feedback! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,
Zeth
Purchase experience online was great, with a variety of options to get
Hello Khristyna,
We're glad you enjoy our unique styles! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
Great came early then expect love it I will definitely be ordering there again really soon
Hello Brittany,
We are glad you are enjoying our products! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
Easy to use navigation while shopping for boys and/or girls. I always find something my kids will love. Keeps me coming back every month!
Hello Jessica,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
I love what I bought because fabkids is a unique company!
Hello Christina,
We're glad that you are loving your purchase! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth
Customer service was great, but the quality of the shoe's are disappointing and cheaply made!
Hello Crystal,
Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Satisfactory and order came fast, nice and perfect. Thank you.
Hello Nike,
We are glad you are enjoying our products! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,
Zeth
The light up dinosaur shoes we bought didn't even work.
Hello Tracie,
Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
I love the shoes but I'm definitely not gonna spend over $15 for children shoes that are too small after five months.
Hello Amanda,
Thank you for taking the time to leave a review and your feedback is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.
Best,
Chad
I had a great experience with fab kids. They were great clothes at a great price.
Hello Alyson,
We are glad you are enjoying our products! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
Everything was comfortable.
Everything fit true to size.
Came in good packaging
Hello Talia,
We are happy your items are a perfect fit! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
I ordered almost a month ago and I have yet to receive my package or a delivery date it says delayed and has for 3 weeks now.
Hello Brittany,
Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
The shoes we ordered were of surprisingly good quality. The price was fantastic so we ordered a few. My kids love them.
Hello Yorick,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Lia
Cheap shoes and cannot get back into account to cancel
Hello Jennifer,
Thank you for taking the time to leave a review. We are sad to know that you are not pleased with the quality of our shoes and that you are thinking of closing your account with us. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
My daughter wear her boots one day and bumped up against our steps outside and they got scratched really bad. I was hoping for better quality.
Hello Marisa,
Thank you for writing a review! We value your feedback on the quality of the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Karen,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad