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How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.
FabKids Reviews Summary
The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.
This summary is generated by AI, based on text from customer reviews
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Didn't take long to received. The only thing is that when I washed the joggers it shrunk a little in the dryer
Good quality and delivery was good. I will definitely get more for my grandkids later.
Hello Stephan,
We are so fortunate to have members like you who continuously admire our items. Thank you for choosing FabKids! Have a great day!
Best,
Mary
Great quality clothing. Clothing doesn't shrink or rip.
Hello Nadia,
Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!
Best,
Mary
I love shopping with just fab, always get good shoes, and good deals!
Hello Bridgett,
Thank you for the kind words that you've said about FabKids! We are always inspired by giving you high-quality products at an affordable price because of your trust and love for us. Have a nice day!
Best,
Mary
The clothes look rich, and quality made. I had a problem with a few of the garments that were too small and had to return them. This was the easiest transition ever. The turnaround was about four days. Excellent customer service polite and professional.
Hello D Peggy,
Thanks a lot for the feedback! FabKids promises to provide high-quality products for you as well as outstanding member service. Thank you and we are always happy to serve you.
Best,
Mary
Nice boots wonderful price great quality will highly recommend for kids shoes
Hello KeAmber,
Awesome! Thank you for the feedback! We're so glad that everything worked out for you. At FabKids, we always do our best to provide the best service and unique style at an affordable price! Have a great day!
Best,
Mary
Size varies to one size to another shoe with same brand, quality of some shoes are not good, some are good though
Hello Priya,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear that you are not pleased with the quality of some of our shoes. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
It haven't received anything and it told me it be delivered Saturday worst ever imma give it alittle more time and if not I want a refund
Hello Nancy,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
It's good material, and my 3 years old princess is happy
Hello Rafael,
Thank you for taking the time to share your awesome review! We’re glad your daughter is enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Son loves the comfort of the clothes.
Always a nice fit and he likes the colors.
Hello Markus,
Thank you for taking the time to share your awesome review! We’re glad your son is enjoying your purchase! We always strive to provide our valued members with the best styles and fit. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
You pay what you get for. Shoe laces were dirty on a pair of canvas shoes I ordered for my nephew. When contacting customer service I was told I could start a return process but I wouldn't receive a new pair by when I needed them. Needless to say I'm cancelling my membership
Hello Jessica,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order and that you are thinking of closing your account with us. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Got the wrong size for my daughter … thought her true size was 1 but it was to big for her..
Hello Daisy,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Very bad. I dont get a reply and nor any updates about my parcel till now
Hello Mohammed,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Super easy and fast delivery, shoes were perfectly packed, easy to open. The shoes were beautiful my baby loved them
Hello Nikki,
We are glad you are enjoying our products and delivery timeframe! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,
Zeth
Nice everything is good n nice quality is good my kids love boots n size was perfect
Hello Tanzila,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
My daughter loves her new boots! All of them! Definitely will buy again!
Hello Sarah,
We’re so glad to know that your daughter loves the items! We really appreciate the time you took to write the review. We hope you will always have a great experience with us in the future!
Best,
Zeth
I have loved getting my toddler shoes from fabkids! The shoes are well made and she not only gets lots of compliments on them but she also loves them so much! She gets excited every time she gets new shoes! Will forever be a customer.
Hello Esther,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
The boots are gorgepus. The shoes are nice too! My daughter is absolutely ecstatic and so excuted to wear her boots to school in the am.
Hello Jennifer,
We are glad you are enjoying our products! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
True to size! The material of both clothes and shoes were made of great quality! You can tell just by the touch! And the shoes seemed to be crafted very well! I am super satisfied and can't wait to finish adding to our the collection!
Hello Aeshah,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Sent me the wrong size on the boys shoes I thought I had clicked for a size 10 but other than that everything else was good.
Hello Mayra,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your shoes. We value you as a customer and want to make things right! Our Member Services team will email you right away.
Best,
Chad
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Cynthia,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your joggers. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad