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How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.
FabKids Reviews Summary
The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.
This summary is generated by AI, based on text from customer reviews
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My package has been delayed several times and I am wondering if it will ever show up? The prices are great, but I cannot comment on quality since the shoes haven't arrived.
Everyone was very awesome to me my order I returned and the other ship to me fast
Hello Joanna,
Thank you for writing a review. We are happy to know that you are satisfied with the services we provided. Have a great day!
Best,
Renz
The price of the boots were great; the shipping was quick. Boots were adorable.
Hello Valerie,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
It took several attempts for me to even get my order and wasn't worth it one color boot is to big other color to small but the same size just crazy wont waist time anymore
Hello Kendra,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
The shoes was not what we expected. The shoes didn't fit the way the description said it would and I got not shoes and they look to be girl shoes.
Hello Porschea,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Hello Mikkia,
Thank you for writing a review! We value your feedback on the sizing of our product and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Adorable. Shoes are very cute, good quality and my girls loved it. Can't wait till next purchase..
Hello Jinette,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
All delivered is fast, the discount is true, I'm so happy to find this company, I love everything
Hello Marveli,
Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!
Best,
Renz
No problem at all canceling autoship after I stocked up on too many shoes. Highly recommend this company. Don't expect $200 shoe quality but the shoes are a great deal.
Hello Deanna,
Thank you very much for spreading the good news about FabKids! We really work hard to provide the best service and products that we can. This is such a great inspiration for us!
Best,
Renz
The shoes and boots that were ordered were extremely poor quality. The boots after 1 wear were falling apart.
Hello Debbie,
Thank you for writing a review! We value your feedback on the quality of the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
My daughter loves her new clothes. They are wonderful quality, and hold up to my very active daughter.
Hello Charity,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
I ordered two pairs of boots for my son. They are adorable. They are a little big right now but that is okay. He loves them!
Hello Megan,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Great look, great quality just have to exchange a pair to a smaller size
Hello Makenzie,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
I got 2 different sizes one was right and tbe other was wrong I ha e 2 girl and one can wear her shoes and the other younwould think you size mean one thing but no it don't
Hello Mahogany,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
There have been a lot of adds on Facebook saying shoes are $5 which in the past they have been during this time. I went to the website and they do not have any for this price but they have a very limited selection of small items for $4, no shoes. Lately I have been disappointed with my subscription and have not been able to find anything I like for a decent price. These shoes are made very cheaply so I guess I assumed they would be sold for a cheaper price than Walmart shoes. When compared Walmart brand shoes hold up and do not break as easily and they are cheaper than fabkids. I have had my subscription for over a year and I have bought a lot of shoes however they never last and most break, the sole gets a hole or rhe seams come unglued.
Hello Tuyet,
Thank you for your review. Our Member Services Team will contact you right away to address your concern about the prices we offer.
Best,
Renz
Cute design.
Color off.
Sizing correct.
Really bothered by the fact I received a pair of boots in a plastic bag without a box. A box would have been better for the environment.
Hello LB,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
I have not received my order. Then I track the order. Says that my order been sent back..
Hello Ambrikka,
Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away.
Best,
Renz
Shoes fit, cute and my daughter loves them, easy ordering process and arrived quickly
Hello Akelia,
It is our desire to keep you satisfied with our services, unique styles, and good quality at an affordable price. You are our inspiration for doing our very best. Thank you and remember, we value you!
Best,
Mary
My Children absolutely loved their boots. My 5 yr old twins actually slept in theirs lol so over all, it was a great experience and product. I will be ordering the dinosaur shoes for my twins really soon
Hello Kennetha,
We are so fortunate to have members like you who continuously admire our items. Thank you for choosing FabKids! Have a great day!
Best,
Mary
I was terribly disappointed because the sneakers I bought for my son was supposedly perfect for his Christmas concert outfit. A day before the concert the parcel arrived. The packaging label was size 3 but the sneakers inside was size 2. It was frustrating because we didn't have time to go shopping and the weather is extremely cold these days. My dissatisfaction made me call the customer service for a return label assistance and cancellation of my VIP membership.
Hello Cierra,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Michelle,
Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away.
Best,
Renz