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How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.
FabKids Reviews Summary
The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.
This summary is generated by AI, based on text from customer reviews
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On time delivery and I love my order. My son love them and it's very comfortable.
I loved the shoes I received for my kids! Awesome deals!
Hello Tiffany,
Thank you for leaving a review. We always strive to provide the highest quality at the most reasonable price. Have a great day!
Best,
Renz
My daughter is rough on shoes and the first day she wore them she scrapped the paint off the toes
Hello Jennifer,
Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
I Love Fabkids because my purchases are always on time.I have not had any problems what so ever with this company..
Hello Mone't,
Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!
Best,
Renz
Excellent quality, good value for the prices, and quick shipping. Be aware that you will be flooded with email after becoming a VIP member. I am not so sure about how this VIP gig is going to work out but we shall see on that.
Hello Rani,
Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our member’s needs as much as possible. Our Member Services Team will get in touch with you right away.
Best,
Renz
I love ordering from just fab kids everything comes very fast and all the clothes are in excellent condition. Just fab kids makes ordering clothes convenient and easy for parents.
Hello Kristin,
We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!
Best,
Renz
The clothes are not true to size and are to small. And the boots are already falling apart
Hello Allissa,
Thanks for sending your review! Your feedback about our product sizing and quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Very pleased with the clothing these are Christmas presents. Speedy delivery
Hello Dawn,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
Could not believe the price I paid fir 2 pair of children shoes! Great selection much better than going to a regular store! Super fast shipping. Will definitely buy from them again.
Hello Cathy,
We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Renz
The quality of the shoes were great quality and they fit my kids perfectly. They came super fast and my kids love them. The price was great too.
Hello Colleen,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz
All of the shoes looked as explained and shipping was super fast for it being the holidays. Will be ordering again!
Hello Elisha,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
I loved everything about this website a lot to choose from and the prices are great.
Hello Tina,
We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!
Best,
Renz
I called to cancel my subscription a rep offered me 50% off my next order to stay.
So I said okay and proceeded to place an order for some Christmas items.
I picked what I wanted and realized there was a price issue qt check out so I called customer service again and she didn't know how to fix the price difference it was telling me 1 price in My cart and her another. Then she said that price was just for the shirt when the description Cleary said "set"
Pants and top. After a long time of being on this call and her asking for assistance from a manager still not resolved. I got so frustrated then she said I couldn't use the 50%off because I had money in my account?!?!?! Why not that is my money and the agent that gave me the discount knew I had money in my account.
Anyway she wouldn't let me use both so I canceled my account and got a refund of the money in my account. Then I placed an order for the things I needed after I got off the call Then canceled my subscription again. Very disappointed with the level of service I didn't spend a ton of money but over the last couple of years I've been a pretty good customer in my opinion.
Hello Dave,
We’re sorry to hear about what sounds like a frustrating experience. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I give 5 stars for the quality of the shoes, and for the fast shipping. Unfortunately the free magazine didn't come with the package.
Hello Janelle,
Thank you for your review. Our Member Services Team will contact you right away to address your magazine concern.
Best,
Renz
My order was placed and I never received it. Still waiting on how to resolve the issue.
Hello Sarah,
Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away.
Best,
Renz
Love the shoes the texture all over great I ordered 6 pairs yay
Hello Fredranisha,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
I love buying clothes and boots for my daughters even though the onesie did run small but they still loved it
Hello Diamond,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Where is my package? Never received my package from you.
Hello Stay-c,
Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away.
Best,
Renz
I purchased a pair of dinosaur sneakers for my almost 2-year-old who hate shoes and will not keep them on, they fit him perfect and look adorable and they stay on literally all day. Got the unicorn rainbow sneakers for my daughter she loves them!
Hello Kristin,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz
I ordered 4 pair of shoes. Two were right and the other two were wrong. The actually shoe was right but I ordered size 11 in both and one pair I got sent a size 9 and the other a 13. Completely bypassing the actual size I ordered. I want to switch them for the right size.
Hello Megan,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Tetee,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz