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How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.
FabKids Reviews Summary
The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.
This summary is generated by AI, based on text from customer reviews
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I still have no received my package and when I tracked my order it says sent back to sender because the address is incorrect. My shipping address is correct on my account.
This is the second time this happen and even though dealing with customer service was a great experience the first time I do not feel like it is fair for me to do it again.
Everything i order is perfect. My kiddo will love it all! Can't wait to order more!
Hello Tawny,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Am impressed on the quality of the boots for the price definitely making this my number 1 shoe store for my princess
Hello Abigail,
Thank you for leaving a review. We always strive to provide the highest quality at the most reasonable price. Have a great day!
Best,
Renz
I bought my grandson 2 pair of shoes. The one pair was too small even though they were exact same size. The other pair made a raw spot on his ankle where the Velcro rubbed against his skin. No matter how we moved the strap it still rubbed against his skin.
Hello Kelli,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear that you are not pleased with our product. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
These clothes are just the cutest and my girls love them! I love that I can pay for the membership monthly and it just keeps it saved up for me. I do this all year long and use the money I have saved for Christmas Gifts. Its just a great way save! Thank you for providing amazing products for my girls!
Hello Loretta,
Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
I placed my first order on 21Nov and it is now 07Dec with no package. I called and was told I had to wait the 7-10 days for shipping and it is now passed that. I can't even review the product itself because I don't have my package. Also customer service was pushy after multiple times telling them I just want to cancel my subscription. My daughter has been asking everyday if her new shoes came in.
Hello Courtney,
Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
The boots that I selected for my granddaughter was awesome. The quality of the boots was satisfying.
Hello Doreatha,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
I had to exchange shoes for a smaller size and the customer service was amazing. They made everything very simple and quick!
Helllo Anne,
Thank you for writing a review. We are happy to know that you are satisfied with the services we provided. Have a great day!
Best,
Renz
I like Fabkids for my girls and most importantly so do they. I always find cute things for each of their styles.
Hello Ashley,
Glad to know that you like the styles! We always want to create unique designs for our valued members like you! Have a great day!
Best,
Renz
After reading a few reviews I was weary about ordering from here but I got my shoes within the week. Extremely cute shoes. The bottoms are only a fuzz less durable that the shoes you'd get at the store.
Hello Stefanie,
Thank you for writing a review! We value your feedback on the quality of the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
The boots I just bought, that are only worn inside at my child's are already falling a part. With the prices your site charges its a reasonable expectation footwear lasts more than one month ya know? I enjoy the clothing and have no concerns there.
Hello Marissa,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear that you are not pleased with the quality of our boots. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Always a pleasure shopping on this site and never have a problem!
Hello Melissa,
We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!
Best,
Renz
Came before the expected date and are just how they're shown on the website! Super cute and true to size. Will be ordering again
Hello Veronica,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
I love the fat kids website but I honestly believe after you spend a few hundred dollars they should give you at least $50 towards your next purchase something like that
Hello Nakisha,
Thank you for sharing your experience online and with your order. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I bought some light up boots my baby put them on a hour later the lights stop working
Hello Danielle,
Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Not good boots for snow. Will definitely slip it they step in snow or anything icy.
Hello Taylor,
Thank you for sharing your experience with the boots you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I didn't receive my package. It was delivered to the wrong address.
Hello Telrah,
Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
I never have any issues with anything, clothes are good quality and seem to fit
Hello Lisa,
We are glad you are enjoying our products! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
Mis hijos adoran estos zapatos! A parte de ser buenos y de buena calidad, estan a muy buen precio!
Hola Andrés,
Gracias por dejar una evaluación. Siempre nos esforzamos por ofrecer la más alta calidad al precio más razonable. ¡Qué tengas un lindo día!
Mejor,
Renz
My granddaughter lives her new wardrobe.Nice fit.Great quality
Hello Melissa,
Thanks for your review. We are happy to know that you are satisfied with the quality and everything fits well. Have a great day!
Best,
Renz
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Brittany,
Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away.
Best,
Renz