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How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.
FabKids Reviews Summary
The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.
This summary is generated by AI, based on text from customer reviews
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Everything was significantly larger. So the sizes were not true to size. I unfortunately need to send everything back as a result.
Ordered and never delivered, and then they issues a credit back I can't use on anything because I would have to pay triple the amount for the same item because they won't give me the sale price I bought it at
Hello Jeanie,
We’re sorry to hear about what sounds like a frustrating experience. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I always have to size up when ordering for my nieces and nephews from fab kids. Their prices continue to rise. I would cancel my membership, but then the funds ive already accrued from credits would be worth less than what they would be for members. They really make you stick around. Not because you want to though.
Hello Ashleigh,
Thank you for sharing your experience with our items and the prices we offer online. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
The clothes are cool and different. My kids love the different styles, and being a VIP member just takes the cake! I LOVE IT!
Hello Sapphira,
Glad to know that you like the styles! We always want to create unique designs for our valued members like you! Have a great day!
Best,
Renz
I was so excited to see these they're super cute for my daughter. But when I checked the lights one set of shoes did not light up correctly it was only one shoe to that set it would only light up Green and not all the other colors.
Hello Delila,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Love the shoes and the prices cant be beat! With my membership I got my kids 3 pairs of boots, and 2 pairs of shoes for under $10!
Hello Heather,
We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Renz
Hello Amy,
Thank you for sharing your experience with the item you purchased. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I do love the selections that are offered. My grands love the clothes that I pick out. FabKids is my one stop shopping destination.
Hello Linda,
Thank you for taking the time to share your awesome shopping experience with others! We always welcome feedback; it helps us know where to improve! We strive for 100% satisfaction, so our Member Services Team will reach out to you you right away to help resolve any concerns you have.
Best,
Chad
The clothes are cute but the shoes fall apart right away. I feel like my girls barely wear them and the bottom comes apart from the sole or they say the boots are too stiff and make weird noises when they walk. I usually have to size up in the clothing.
Hello Michelle,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
I bought a haul of clothes for my 7 year old daughter. Everything is super cute and as pictured, however there aren't any fur lined leggings or anything, so she can't wear the cute matching outfits when the temp is below 30, which is basically the whole winter where I live.
Hello Raechel,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Fast delivery, true to size & lovely shoes. I was nervous at first but when it came it was a great exciting experience
Hello Stephany,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
My shoes never came I've been waiting and I also paid for fast shipping for a extra fee
Within the day the shoes stopped blinking. These shoes are cheap and junky, I will not be buying shoes from here again.
Hello Brittany,
Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
One of my items is missing, apparently on another shipment but I was never informed of this. I'm only aware after investigating myself.
I ordered two of everything for my twins, so one pair of Christmas leggings is missing, very disappointing.
Paid over $60 Cdn for this jacket that dissolved an entire seam the first time it was washed. Looking inside showed the incredibly poor workmanship! Lining wasn't serged or even folded over to prevent just this kind of thing from happening. Tired of giving this company chances after repeated poor quality items that don't hold up to something as simple and necessary as WASHING. This is my SECOND poor review after trying their products again. (Edited March 25,2023)
Hello Amanda,
Thank you for writing a review! We value your feedback on the quality of the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
They do not make it easy to know that you're signing up for a membership when you order, and it's even harder to find how much it is! It's so expensive. And it requires a phone call to cancel. Very sketchy.
Hello Krystal,
Thank you for taking the time to leave a review and your feedback about our VIP membership is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.
Best,
Chad
Shoes is as describe,good made and pretty fast shipment.
Hello Vilmary,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
A mi hija le encantaron sus botas, esta muy contenta, están hermosas y se ven de excelente calidad
Hola Karla,
Gracias por dejar una evaluación. Nos alegra saber que está satisfecho con su compra. ¡Nos aseguraremos de crear continuamente productos que se adapten a las necesidades de nuestros valiosos miembros como usted! ¡Qué tengas un lindo día!
Mejor,
Renz
Hola katy,
¡Impresionante! ¡Nos complace que nuestros miembros aprecien el esfuerzo que hacemos para asegurarnos de brindar los mejores productos y servicios! ¡Qué tengas un lindo día!
Mejor,
Renz
Ordered shoes and boots and was not only pleased at the speed in which they arrived, they were beautiful. One happy shopper
Hello Judy,
Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Michelle,
Thank you for sharing your experience with the sizes of our products. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary