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EZcosplay has a rating of 4.4 stars from 3,998 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EZcosplay most frequently mention good quality, fast delivery and custom size. EZcosplay ranks 1st among Cosplay sites.
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Excellent service!
I am happy my items came in early. I am mostly satisfied with my purchase, but there are a few minor details to note. Quality of the material is okay, my sleeves fell apart when I took it out the package. Nothing super glue or a glue gun can't fix, so it was okay. The work on the seams can use a little work (it can be more neater without showing the cut or hidden away a little.
Good company to deal with
It was very is easy use and navigate.
The website wouldnt work for 2 or 3 days, I couldnt put my order through. I really need this to not be late. I only just got it to work now
The site is very easy to navigate. Good quality product for good prices. Always my go to cosplay shop.
So far so good. It is a little tight, so Maybe adding a little extra room for the jacket would have been best. Also, you may want to include foot width with shoe sizes. The shoes I got were far too small width wise.
The wig was amazing and I loved it. A bit tight but amazing, I wish the shipping was faster and cheaper but it's ok because it's so worth it
Delivery was fast
Great deals on amazing costumes. I'll be spending a lot of money with you guys in the future.
I have bought stuff before and I must say that i love the quality and effort i received cause their very well done.
But i think the shipping prices are a little to high that is all i complain.
But anyway i do love the quality i have received before.
1
I love the fact that you have authentic costumes suits my needs
My experience was wonderful and I will definitely be shopping from here again!
Found what I was looking for. It came 2 weeks late though. After I Emailed to ask about it I received a response quickly.
Nice and easy to use
The products look alright but I felt scammed to see the price rise when I chose the shipping option. The price should be listed with shipping. It took me multiple attempts to get the whole thing right as I had to refresh the site a bunch. Overall, I am excited to get the costume but I hope you make improvements to the buying experience. Thanks for reading my review!
EDIT: My costume has arrived and the quality is actually pretty good. I still stick with my previous statements though. Customer service also helped me pretty quickly.
It was difficult to place my order this time. I had to go and redo it multiple times and I find the shipping costs are extremely high now compared to my previous orders.
The D.VA gun arrived damaged. The D.VA boots completely fell apart the second morning wearing them and cannot be repaired. The boot came apart from the sole and the sole split. I have notified customer care though and both items are being replaced and sent to me at no cost which makes my grand and me very happy.
We will buy again as we are happy with the quality of care we receive.
Thank you and I look forward to receiving the replacement gun and boots very much.
Sincerely,
Victoria
Fair
Very happy with my cosplay. Have had multiple orders now and Ezcosplay always do a fantastic job and deliver on time.
Answer: Very trustable, just be aware that shipping can take a while, so try not to freak out if your package isn't there super quickly.
Answer: I would double-check the shipping charge, it's often $20-$30.
Answer: I'm not sure which country's sizing is used in the size chart, but I normally wear a US XL, and that was what I ordered, even though the measurements in the chart were bigger than should have fit. The dress fits like a dream, so maybe order your normal size (US). If you use the size chart, you might want to consider going up a size.
Answer: I never tried to contact customer service, but after I received my package, they reached out to me to make sure I was satisfied. I had 0 problems shopping with them, shipping, quality, size, or otherwise. Just read the shipping descriptions (they caution you that it can take a while) and the size charts (maybe go up a size), and you'll be fine.
Answer: Yes, it's normal. It just goes through as default XS. Not to worry, they will make it custom. Check out their FAQ page if you're still worried.
Answer: Pretty close. They do require the sizing in CMs and boot height. I also ordered a pair of Todoroki boots that are just slightly larger in the back, even though I used the same measurements for both.