EZcosplay has a rating of 4.4 stars from 3,998 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EZcosplay most frequently mention good quality, fast delivery and custom size. EZcosplay ranks 2nd among Cosplay sites.
The costumes I received were made with low quality material and shoddy craftsmanship, fell apart after one wear, and was cheaply made. It looks like it was all rushed to be put together and it fit HUGE for some reason even though I checked and made sure my measurements would match the size I chose. A belt I ordered was supposed to have a metal charm, but instead they hot glued a piece of silver scrap fabric they cut in a circle to the chain and it immediately fell off since hot glue doesn't adhere fabric to metal at all. I've been trying to contact them on their Facebook page and their customer support email but they've been trying to avoid my messages about returning my order since I was very unhappy with it. They just took my money and ran off with it. I absolutely don't recommend them, save your money and shop elsewhere. It seems that a lot of their positive reviews are fake as well to make it seem like they're better than they really are.
I bought some cosplay shoes from them. The colours don't match the image, but that could be due to different lighting. Sturdy heels and quality material.
Bought Violet Evergarden boots off of ezcosplay, came before the wear date, they were in pretty good condition, overall my experience was pretty good!
I bought a Hit Girl Costume from Kick $#*! and they told me that they don't make it anymore. I emailed them over and over again and they said it was due to my lack of responses they couldn't do it, but i left all my information. Then they take forever for a refund and i still Haven't gotten my $200 back. WORST Website ever. False advertising! Never again will i order from you scam artists
I just got in my Vanellope Von Schweetz cosplay today that I ordered about 2 weeks ago and I am blown away! Ezcosplay never ceases to amaze me. The cosplay is made with amazing high quality material, sized perfectly for me and sewn very well! I always struggled in the past with finding cosplays that would fit me correctly. I have a hump on my back due to my birth defect, Spina Bifida, so clothes fit me a lot differently than most people. I made sure to leave a message about this and they did an amazing job of making sure I have extra room in the hoodie for my back. Thank you Ezcosplay for making me feel comfortable and confident in my cosplays!
Unless your skinny then I would not shop here. I payed 120 on a coaplay and it didn't fit. You can't get a hold of customer service either
It was nice
A large variety of wonderful choices, availability of sizes, easy to navigate and order
I ordered from ezcosplay because they could make a custom cosplay for me, and I was excited. I paid for the costume and the shoes, and when they got here, the shoes were two inches too big and the costume itself was way too small. Since I sent in my measurements I felt like I could contact them to get it fixed. But they said the measurements were right. And they were right, on a flat surface, not a human. When I told them this, they decided to refund me 30% and told me to take it to a tailor to get it adjusted. I honestly don't think the quality is worth taking to a tailor. The shoes also smell horrible, like really strong plastic smell. Needless to say I will not be ordering from them again. The only reason I didn't give them one star is because they did make a custom cosplay for me. However the rest of my experience isn't great.
Terrible customer service. Cheap quality, wouldn't refund. Then only if I sent it back at my costs, and it cost $160 to return to CHINA! Then, they still didn't refund my money. SAVE YOUR MONEY, don't buy! DISHONEST.
I've ordered a costume on Nov 1 2020 and still have not received my costume. I've contacted them for any tracking to updates and the only reply I get was "it's in processing and they'll make it urgent". The promised time frame was from 20-25 days. I replied to get a refund and no responses since.
The shipping cost is pretty big. I'm not going to pretend to know everything about shipping stuff, especially overseas stuff, but some extra info prior to checkout might be nice.
Amazing! Quality is great and shipping was fantastic! Will buy from again!
So I ordered my power ranger cosplay costume full set. And I ordered on the last week of september and expected to arrive mid october of 2020. But my costume never show until november 2020. And my power ranger costume were all wrong color. I learned my lesson. NEVER EVER BUY ANY COSTUME FROM EZCOSPLAY. And they never refund you full refund if you live in U.S. They only refund you 35% and you keep the costume you purchased.
Again. NEVER BUY COSTUME FROM EZCOSPLAY. They're costume really suck. Unless you are desperate for one.
Everything arrived earlier than expected and was beautiful. Thank you!
The website was easy to navigate and I got all my items on time so I'd say I'm very satisfied! I only had one problem with my Ebisu costume - the gloves were not accurate to the show. They came with the fingers cut, but really, they're supposed to be normal gloves with what I assume are silver rings over every finger, thumbs included. Not a big thing to worry about though!
Good price, great quality
Received no confirmation email with order number. No expected delivery date or tracking number. Customer service did not respond on social media messenger or email until I stated my Visa was charged yet they eould not confirm order received via email. Once I indicated my action after 48 hrs without response would be a negative review across all social media & VISA payment reversal...finally received email response showing copy of my order. Poor experience.
Thank you for your good work. It is appreciated.
I could wear the cosplay all day and if I was still in college I would wear it there.
Thank you again ;)
It was pretty good but I wish I could have found the Genie bottle from I Dream of Jeannie.
Answer: Very trustable, just be aware that shipping can take a while, so try not to freak out if your package isn't there super quickly.
Answer: I would double-check the shipping charge, it's often $20-$30.
Answer: I'm not sure which country's sizing is used in the size chart, but I normally wear a US XL, and that was what I ordered, even though the measurements in the chart were bigger than should have fit. The dress fits like a dream, so maybe order your normal size (US). If you use the size chart, you might want to consider going up a size.
Answer: I never tried to contact customer service, but after I received my package, they reached out to me to make sure I was satisfied. I had 0 problems shopping with them, shipping, quality, size, or otherwise. Just read the shipping descriptions (they caution you that it can take a while) and the size charts (maybe go up a size), and you'll be fine.
Answer: Yes, it's normal. It just goes through as default XS. Not to worry, they will make it custom. Check out their FAQ page if you're still worried.
Answer: Pretty close. They do require the sizing in CMs and boot height. I also ordered a pair of Todoroki boots that are just slightly larger in the back, even though I used the same measurements for both.