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EZcosplayReviews 3,998

4.4

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EZcosplay Reviews Summary

EZcosplay has a rating of 4.4 stars from 3,998 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EZcosplay most frequently mention good quality, fast delivery and custom size. EZcosplay ranks 1st among Cosplay sites.

service
79
value
76
shipping
80
quality
72
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Vernon V.
0 reviews
0 helpful votes
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Thankyou so much everything was perfect and I had a great time at Otakon. Very comfy as well!

Date of experience: August 29, 2018
Ciaran N.
0 reviews
0 helpful votes
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L
August 29, 2018

L

Date of experience: August 29, 2018
Elizabeth T.
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Very nice
August 29, 2018

Very nice.

Date of experience: August 29, 2018
Krem D.
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The wigs are pretty good!
August 29, 2018

The wigs are pretty good! I ordered a Zarya and Sombra wig and I'm pretty happy with them! The only thing is that the Zarya wig is a bit thin on the back, but other then that they are good! :)

Date of experience: August 29, 2018
Edwin A.
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Quick easy and accurate
August 28, 2018

Quick easy and accurate

Date of experience: August 28, 2018
California
1 review
3 helpful votes
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I purchased a costume dress for $200. I am a pretty standard US size 4. The dress was defective and unwearable due to the design flaws completely exposing my underwear. I argued with them and sent them photos, and they only offered me 10% refund, and then 20% refund when I argued more. I opened a PayPal dispute and they actually changed their costume listing on the website to try to cover up their mistakes. PayPal immediately supported my return and refund request, but ezcosplay isn't even accepting the returned package delivery! I imagine if the post office declares it undeliverable I will automatically win the dispute, but what a headache!

Additionally, even if the product wasn't defective, the dress was inaccurate and looked like a $10 dress. It was shipped in a plastic bag envelope. Super cheap product, super cheap packaging, yet both the product and the shipping cost a significant amount. I was actually glad the product was defective because normally ezcosplay does not accept returns.

Date of experience: August 28, 2018
Mathies C.
0 reviews
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All very easy to follow and use
August 28, 2018

All very easy to follow and use

Date of experience: August 28, 2018
Jennifer O.
0 reviews
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Costume came on time in perfect condition
August 28, 2018

Costume came on time in perfect condition. It fits really well.

Date of experience: August 28, 2018
Samantha M.
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Multiple attempts to checkout would only work with PayPal

Date of experience: August 28, 2018
Alex N.
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The cosplay itself was good quality
August 28, 2018

The cosplay itself was good quality. I could tell some parts were rushed as i could see strings of hot glue. I ordered in a specific time frame and almost didn't receive the cosplay on time even though I made sure to give the recommended time for making the cosplay and for shipping the cosplay. I sincerely believe the only reason I received the cosplay (on the day I was wearing it) vaguely on time is because I emailed customer service to try and check in on how my cosplay was doing. The cosplay was WAY too big even though my measurements were on the larger end of the size I ordered. Over all it was an okay experience.

Date of experience: August 28, 2018
John X.
0 reviews
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High quality, arrived quickly
August 28, 2018

High quality, arrived quickly. For a first time experience it was great. Will certainly look to buy from again.

Date of experience: August 28, 2018
WillKnight E.
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It arrived after my chosen wear date but it was only due ti complications. But did arrive on estimated date of arrival and the products weren't too bad either.

Date of experience: August 28, 2018
Tanieka S.
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Two thumbs up
August 27, 2018

Two thumbs up

Date of experience: August 27, 2018
Albert M.
0 reviews
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The shipping is kind of high, it would be nice to see it before so that if I wanted to add a second item, it doesn't get out of hand

Date of experience: August 27, 2018
Jarod G.
0 reviews
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This is my first order for a cosplay and I'm still nervous but I am looking forward to it! The product looks amazing and it fits perfectly!

Date of experience: August 27, 2018
Brian Q.
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Love it!
August 26, 2018

Love it! Costume was nice and exactly as pictured!

Date of experience: August 26, 2018
Cyril G.
0 reviews
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You should be accurate with your sizing and please lower your prices down because it is very expensive.

Date of experience: August 26, 2018
Jereme B.
0 reviews
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It has been nice and easy
August 25, 2018

It has been nice and easy

Date of experience: August 25, 2018
Harley V.
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The shipping cost was a little jarring, but overall I liked the user interface a lot! Very easy to use website!

Date of experience: August 25, 2018
Freddy G.
0 reviews
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Best Cosplay Online store ever!
August 25, 2018

Best Cosplay Online store ever!

Date of experience: August 25, 2018