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EZcosplay has a rating of 4.4 stars from 3,998 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EZcosplay most frequently mention good quality, fast delivery and custom size. EZcosplay ranks 1st among Cosplay sites.
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Thankyou so much everything was perfect and I had a great time at Otakon. Very comfy as well!
L
Very nice.
The wigs are pretty good! I ordered a Zarya and Sombra wig and I'm pretty happy with them! The only thing is that the Zarya wig is a bit thin on the back, but other then that they are good! :)
Quick easy and accurate
I purchased a costume dress for $200. I am a pretty standard US size 4. The dress was defective and unwearable due to the design flaws completely exposing my underwear. I argued with them and sent them photos, and they only offered me 10% refund, and then 20% refund when I argued more. I opened a PayPal dispute and they actually changed their costume listing on the website to try to cover up their mistakes. PayPal immediately supported my return and refund request, but ezcosplay isn't even accepting the returned package delivery! I imagine if the post office declares it undeliverable I will automatically win the dispute, but what a headache!
Additionally, even if the product wasn't defective, the dress was inaccurate and looked like a $10 dress. It was shipped in a plastic bag envelope. Super cheap product, super cheap packaging, yet both the product and the shipping cost a significant amount. I was actually glad the product was defective because normally ezcosplay does not accept returns.
All very easy to follow and use
Costume came on time in perfect condition. It fits really well.
Multiple attempts to checkout would only work with PayPal
The cosplay itself was good quality. I could tell some parts were rushed as i could see strings of hot glue. I ordered in a specific time frame and almost didn't receive the cosplay on time even though I made sure to give the recommended time for making the cosplay and for shipping the cosplay. I sincerely believe the only reason I received the cosplay (on the day I was wearing it) vaguely on time is because I emailed customer service to try and check in on how my cosplay was doing. The cosplay was WAY too big even though my measurements were on the larger end of the size I ordered. Over all it was an okay experience.
High quality, arrived quickly. For a first time experience it was great. Will certainly look to buy from again.
It arrived after my chosen wear date but it was only due ti complications. But did arrive on estimated date of arrival and the products weren't too bad either.
Two thumbs up
The shipping is kind of high, it would be nice to see it before so that if I wanted to add a second item, it doesn't get out of hand
This is my first order for a cosplay and I'm still nervous but I am looking forward to it! The product looks amazing and it fits perfectly!
Love it! Costume was nice and exactly as pictured!
You should be accurate with your sizing and please lower your prices down because it is very expensive.
It has been nice and easy
The shipping cost was a little jarring, but overall I liked the user interface a lot! Very easy to use website!
Best Cosplay Online store ever!
Answer: Very trustable, just be aware that shipping can take a while, so try not to freak out if your package isn't there super quickly.
Answer: I would double-check the shipping charge, it's often $20-$30.
Answer: I'm not sure which country's sizing is used in the size chart, but I normally wear a US XL, and that was what I ordered, even though the measurements in the chart were bigger than should have fit. The dress fits like a dream, so maybe order your normal size (US). If you use the size chart, you might want to consider going up a size.
Answer: I never tried to contact customer service, but after I received my package, they reached out to me to make sure I was satisfied. I had 0 problems shopping with them, shipping, quality, size, or otherwise. Just read the shipping descriptions (they caution you that it can take a while) and the size charts (maybe go up a size), and you'll be fine.
Answer: Yes, it's normal. It just goes through as default XS. Not to worry, they will make it custom. Check out their FAQ page if you're still worried.
Answer: Pretty close. They do require the sizing in CMs and boot height. I also ordered a pair of Todoroki boots that are just slightly larger in the back, even though I used the same measurements for both.