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EZcosplay Reviews Summary
EZcosplay has a rating of 4.4 stars from 3,998 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EZcosplay most frequently mention good quality, fast delivery and custom size. EZcosplay ranks 1st among Cosplay sites.
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I was quickly able to find the product I needed. Placing the order was quick and simple
The quality of the costume was much better than expected.
Very easy to navigate and quick transaction process.
Everything was perfect.
Thank you all! Our daughter loves the costume!
The Princess Zelda dress fit my wife perfectly! (it would have looked ridiculous on me) The quality of the sewing was excellent.
My outfit as Link was also a great fit, even as a stock size; it was of great quality as well.
We made the perfect elderly Princess/Hero couple at Matsuricon '18 and received many compliments.
We will definitely be back, thank you.
Really pleased with final product and service received.
The web help was a great help
Nice finally found a place to get costumes
Amazing price and quality exactly what I was after.
Every question that I had during the purchasing process was answered completely and quickly. I did not hear any updates on the order until I reached out to the company, but when I did they replied quickly and I had a shipment confirmation within a few days. When I got the order, the zipper on one of the outfits was not working. But I was able to repair it and the company offered to reimburse me for any parts that I needed to do so. I repaired it with tools that I already had around but it was still kind of them to offer. Overall I had a great experience.
Pieces of the costume broke before I even tried putting it on and I was disappointed that the chain accessory was fabric rather than a plastic chain made to look metal. The shoes were well made, and the body piece was nice. I wish the buttons on the skirt were sturdier, as they came undone all day. They should have been stronger or had more of them.
Easy checkout and good prices
Easy to use, good quality and fast delivery. All different sizes as well!
It was easy, I hope the product is as good as the reviews say. I'm really excited!
Update: I recived my order it's really well made.
The products were well made and made to perfection, but the products got here late and long after the date I needed them by.
Came a little later than I had wanted
Easy to navigate cite. First time ordering so hopefully this is of good quality.
Great products but shipping a bit too high
The cosplay came fast and was packaged neatly but it was a little big on me, but that's my fault because i was not aware that the size run bigger. Overall it was a good experience.
(Aug 29th 2018) -please read if you are looking to buy-
-I am enraged right now. So I ordered a costume over a month ago for PAX which I have to leave town for. I made sure to order this as early as I could to make sure this came on time + spending extra for express shipping. They even have a system where you can write when you need it by... well that doesn't seem to matter. Its been well over a month. I email two weeks ago and I was told it's almost done. I then checked a week ago, which is pretty much down to the wire, to the point where it has to be shipped. I then get the exact email, copy and pasted saying its almost done and they will "urgent for me". Yeah sure you will. Just days ago they said it was "done and will check it before sending" and just yesterday they said it'll be sent "asap" which means it still hasn't been shipped... I'm leaving to the event tomorrow. They ignored all of my concerns and complaints and pretended like nothing is wrong. I would have actually understood if they had apologized or said they were busy/having issues with the order, but nope. Nothing. I even messaged on fb too just so that I could get shipping information. They ignored and left me on read. I can't even review the costume itself or post pics, because it's not even here. Yes... even if it does show up at some point next month, I can wear it for something else. If I had known this is how they do their business, I wouldn't have spent extra money for thier express shipping. What's express about it? If It showed up tomorrow It would be a damn miracle.
I will be spamming this review on other sites, to make sure that people see this. This is not okay.
I am urging people to not buy from this company and to go some where else. If you want to ignore this review and buy anyways... order 2-3 months before and enjoy poor customer service.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members