Overview
EZContacts has a rating of 3.4 stars from 6,329 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EZContacts most frequently mention new glasses, great price and live chat. EZContacts ranks 2nd among Contact Lenses sites.
Orders always filled correctly. No hassles. Free shipping always takes longer than advertised.
Always their products arrive on time, best quality products and excellent customer service.
My wife loves her sunglasses and they look just really good on her!
Good selection and price, bad website. The website was frustrating- especially checking out...
Very easy to order the contacts needed; also delivered in the time specified
Very satisfied with my purchase.
The frame was over $100
Cheaper than in the market.
Very good deal
Easy to order contacts. Fast shipping. Would continue to use
Came in a reasonable amount of time. Very nice! This was a second purchase in Avery short period..
Price was good, but the order took way too long to be processed. The delivery was as advertised.
Took a month to get, but quality product and a good deal when comparing to other buying options.
IT TOOK FOREVER TO RECEIVE PURCHASE. WHEN IT CAME IN, IT WASNT EVEN WHAT I ORDERED. I WILL BE REACHING OUT TO EZ CONTACTS SOON.
Easy to use website. Easy to add current prescription. Fast delivery!
I Love My Glasses
But I gave A Four Because Of THe Delayed Delivery And Lack of Communication From the Company.
They were fake raybans…my husband already has a pair and it was obvious.
Hi Elyssa,
Thanks for reaching out to us and providing feedback. EZContacts is proud to say that we do not sell any off-market or counterfeit products. All our products - eyeglasses, sunglasses, contact lenses, and eyecare - are 100% authentic and are purchased directly from the manufacturer (or their authorized distributors) that produces these products for brand-name eyewear and eyecare companies, and your glasses will include all the accessories (e.g. Branded case and cloth, warranty cards, certificate of authenticity, etc.) provided by the manufacturer to ensure their authenticity.
That being said, if it appears that the glasses you received are defective in any way, please email us at help@ezcontacts.com with pictures of the issues and we'll be glad to assist you in refunding you or reshipping a new frame.
We apologize for the inconvenience and look forward to hearing from you shortly.
Really glad I found this site. Sent contacts fast with no hassle. Prices are great also!
Fast and great service. Continues to be consistently good.
My order arrived on time and the contacts work well. Great service!
Thank you!
Customer support takes too long to respond to questions regarding your orders!
The prices were great and the shopping was a breeze. Thank you.
Always a quick and easy purchase with fast shipping and zero complications
- Visit Website
- Brooklyn, NY, United States
- Edit business info
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Valued Customer:
Thank you for your review! We are bothered to hear that you're not completely satisfied with your order. A customer service agent will contact you directly to further address your concerns.
Sincerely,