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    Express VPN

Corporate Values

Overview

Express VPN has a consumer rating of 3.75 stars from 4 reviews indicating that most consumers are generally satisfied with their purchases. Express VPN also ranks 17th among Vpn sites. The most common issues with Express VPN are around customer service, which is not as good as expected by some customers.

Positive reviews (last 12 months): 50%
Positive
1
Neutral
0
Negative
1
View ratings trends
How would you rate Express VPN?
Top Positive Review

“Good VPN, but not the cheapest one.”

Danny E.
1/29/20

Good VPN, but not the cheapest one. I'm using Express VPN for the last two years. Good stable connection. But I would like the list of available countries be wider.

See positive reviews
Top Critical Review

“Awful Company - stay away”

Paul W.
6/16/20

I have a VPN with another company and decided to move from them to EXVPN. They broke my router 350 USD and did nothing to help, I requested support on numerous occasions and got nothing but the same old brush off. They charged me for months for a service I didn't receive and wouldn't refund me. All in all, I'm over 500 USD out of pocket.

See critical reviews

Reviews (4)

Rating

Timeframe

Other

dannye49
5 reviews
3 helpful votes
January 29th, 2020
Good VPN, but not the cheapest one. I'm using Express VPN for the last two years. Good stable connection. But I would like the list of available countries be wider.
lawrencep9
2 reviews
2 helpful votes
November 24th, 2013
ExpressVPN is an excellent VPN provider that I have come to know better over the past 7 months. They provide private and secure services for better identity and fraud protection. I have used them to secure my online activities so I don't get tracked and hacked. As a victim of online identity fraud and theft, I can say that I not only feel safer with ExpressVPN but have not experienced any threats since I started using them.
The website is very informative and the live and email support are both very easy to use and accurately helpful. They are not as active as other providers on their blog, but I like this because I can see only relevant updates and not all the advertising that other provider's posts look like to me. And ExpressVPN is always doing significant changes. Most recently, they have added a server in Australia, which is not offered by most VPN providers. And their apps are kept updated to function well on any device. I have tested it on Android, iOS, Windows, Mac and Linux. All are so easy to install and use.
paulw969
1 review
0 helpful votes
June 16th, 2020
I have a VPN with another company and decided to move from them to EXVPN. They broke my router 350 USD and did nothing to help, I requested support on numerous occasions and got nothing but the same old brush off. They charged me for months for a service I didn't receive and wouldn't refund me. All in all, I'm over 500 USD out of pocket.
aidanr10
1 review
1 helpful vote
May 23rd, 2013
I have been using ExpressVPN for several months now, and I have never had any problems with connectivity or speed. I am very pleased with the level of security provided, having been a victim of hacking and no other provider could prevent it until ExpressVPN. I also love the access and easy app.

Q&A (2)

Answer:

They Marketed it well and made it look like they are a decent company

By Paul W.
Answer:

They just don't care if they provide for what they charge or they don't

By Paul W.

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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Top rated VPN for 2018. Unblock websites & protect all your devices. 24/7 support. VPN for Windows, Mac, Android, iOS, routers & more. Try 30 days risk-free.

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