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Exoticca

Overview

Exoticca has a rating of 4.5 stars from 205 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Exoticca most frequently mention tour guide, free time and great experience. Exoticca ranks 17th among Travel Agency sites.

service
68
value
3
shipping
2
returns
3
quality
151
This company responds to reviews on average within 1 day
How would you rate Exoticca?
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Canada
1 review
0 helpful votes
Follow Vicky H.
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This was my second trip with Exotica with a friend. From start to finish this trip was wonderful. Our hotels were great (we upgraded to superior), the tour guides were fantastic...especially Ricardo who was with us for a week, transportation was great and the tours were fantastic. My only comment was that I was disappointed we did not have a tour in Fatima, only an overnight stay so we visited the Shrine on our own.

Date of experience: November 17, 2024
Customer Care R. Exoticca Rep
5 months ago

Hello Vicky H,

Thank you for sharing your experience with us! We are thrilled to hear that you had a great time on your trip to Portugal. Your feedback and support are invaluable to us. We look forward to welcoming you back soon!

Regards,
Exoticca

Texas
1 review
0 helpful votes
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Dramatic landscapes
December 3, 2024

I enjoyed the overall tour particularly with Mehmet doing a nice job as the long term guide and Eda was great too. For an older person breaks are key because with no bathroom on the bus and early starts which affect my biorhythm, Exoticca did a good job. I would say the traffic in Turkey is bad at times particularly in Istanbul. One fact that I didn't like that smoking was allowed in restaurants and second hand smoke is not good to breathe so I cut short one visit in a restaurant because of the cigarette smoke. The ruins were fascinating particularly the coliseums and going in November was smarter because I can't imagine visiting the ruins during the peak of tourism season where it might be elbow to elbow.

Date of experience: November 23, 2024
Customer Care R. Exoticca Rep
5 months ago

Hi Grant,

Thank you for sharing your experience with us!
We are thrilled to hear that you had a great time on your trip to Turkey. We look forward to welcoming you back soon!

Regards,
Exoticca

GB
1 review
0 helpful votes
Follow Lisa E.
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Highly recommended.
September 7, 2024

This trip was incredible. Exotica took care of everything. Logistically brilliant! We had 10 flights in 2 weeks including all the transfers, trips & accommodation. We were met at every single airport and transported to accommodation with clear instructions for the next day. All the guides and tours were well worth the early starts.
Thank you Exotica 💖

Date of experience: August 28, 2024
Customer Care R. Exoticca Rep
8 months ago

Hello Lisa,

We truly appreciate your continuous support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do.

Regards,
Exoticca

Canada
1 review
0 helpful votes
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A great experience, well organized
October 5, 2024

A great experience, well organized. We had a really good guide who went above and beyond. He showed us things that werent on the itinery, His love for his country was very evident

Date of experience: September 25, 2024
Customer Care R. Exoticca Rep
7 months ago

Hello Susan,

We’re glad that you enjoyed your extraordinary Exoticca travel experience! Kudos to your guide and we hope to welcome you on another trip soon.

Regards,
Exoticca

Washington
1 review
0 helpful votes
Follow Meera D.
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Exoticca and local travel guides take great care of their customers. No waiting time, uncertainty or discomfort was ever experienced during our Peru trip. Hotels in the Luxury tier were more than what we expected. Excursion were not taxing and we're decent. Great. Trip for a great price.

Date of experience: July 29, 2024
Customer Care R. Exoticca Rep
9 months ago

Hello Meera D,

We’re really grateful and appreciate you taking the time to share your rating with us! We are so glad you enjoyed your trip to Peru and hope we can welcome you back soon.

Regards,
Exoticca

New Jersey
1 review
0 helpful votes
Follow Fauzia H.
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English Heritage
September 16, 2024

The highlight of the trip was Stonehenge for me; but adding a visit to Oxford, Cambridge, Stratford-Upon-Avon, Liverpool, York, Windsor, and of course London - all that made this trip worthwhile, informative, scenic, and once in a lifetime experience. The guide and the driver were professionals with a lot of humor. They made my stay extra cheerful, next to just having a vacation or any other trip!

Date of experience: September 6, 2024
Customer Care R. Exoticca Rep
8 months ago

Hello Fauzia,

Thank you for your kind words and support. We’re grateful to have you as a valued customer. Don’t hesitate to reach out if there’s anything else we can assist you with.

Regards,
Exoticca

New York
1 review
0 helpful votes
Follow Kelly M.
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Giorgio Showed Us Switzerland!
September 8, 2024

This is a jam packed tour that has it all. Looking out the tour bus window in the countryside was one of my personal highlights, as Switzerland is literally a postcard everywhere you look. But the guide, Giorgio, made this trip so memorable! We saw so many places, but Giorgio was our constant. He doe storytell and share his past experiences around Switzerland.

Date of experience: August 29, 2024
Customer Care R. Exoticca Rep
8 months ago

Hello Kelly M,

Thank you for sharing your experience! It sounds like you had an incredible time in Switzerland. We're delighted to hear that the breathtaking scenery and Giorgio's storytelling made your trip so memorable. He truly brings the destinations to life with his personal touch. We're glad you enjoyed the journey and hope to welcome you on another adventure soon!

Regards,
Exoticca

Florida
1 review
0 helpful votes
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Excellent service
September 17, 2024

We just returned from a 10-day trip to Peru with a group of friends. This all-inclusive trip was well arranged, from the moment we arrived in Lima everything was taken care of. We really enjoyed the trip and have booked another trip to Portugal with Exoticca. Can't wait to go on to our next trip!

Date of experience: September 7, 2024
Customer Care R. Exoticca Rep
8 months ago

Hi Frank,

At Exoticca, we believe that our customers deserve nothing but the best, and we’re committed to delivering just that.

Regards,
Exoticca

Texas
1 review
0 helpful votes
Follow Debora G.
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I recently returned from an incredible adventure in Morocco organized by Exoticca Travel, and I can't recommend it highly enough! From the moment we landed to the day we left, everything was well-coordinated and smooth, making for a stress-free and immersive experience.

The highlight of the trip was our guide, *******@Filali Abdul Abdelali. He was truly exceptional. Not only was he knowledgeable about the history, culture, and hidden gems of Morocco, but he also went out of his way to ensure each member of the group felt valued and taken care of. His warm, attentive nature made us all feel like we were in good hands. Abdul didn't just show us the sites, he made sure to tailor the experience to what we were interested in, whether it was recommending local dishes or pointing out fascinating details we would have otherwise missed.

The itinerary itself was well balanced, covering everything from the bustling souks of Marrakech to the serene landscapes of the Atlas Mountains and the magical Sahara Desert. The accommodations were comfortable, and the transportation was reliable, adding to the overall ease of the trip.

If you're looking to explore Morocco in an organized, yet personal way, Exoticca Travel is the way to go—and if you're lucky enough to have Abdul as your guide, you're in for an unforgettable experience!

Date of experience: September 30, 2024
Customer Care R. Exoticca Rep
7 months ago

Hello Debora G,

We appreciate your feedback and are delighted to know you enjoyed our curated experiences. We are so happy to hear that you had such a wonderful experience with your guide! Kudos to Abdul!

Your satisfaction is our top priority, and we look forward to serving you again soon.

Regards,
Exoticca

New York
1 review
0 helpful votes
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Exoticca travels
December 10, 2024

The two tours that we've taken with Exoticca have been amazing. Our flights, however, haven't always worked out the best. In order to make one connecting flight I requested handicap assistance. Because of that, we made the connection. I didn't request handicap assistance on the return flight, so they closed the plane doors on us. It also is upsetting to me that Exoticca can't book people who are traveling companions with each other on the flights.

Date of experience: November 5, 2024
Customer Care R. Exoticca Rep
5 months ago

Hi Rachel,

Thank you for sharing your feedback with us. We are so glad to hear that you enjoyed your tours with Exoticca. We also appreciate you bringing this to our attention for future considerations.Your satisfaction is our top priority, and we look forward to serving you again soon.

Regards,
Exoticca

California
1 review
0 helpful votes
Follow Jeanette W.
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Excellent Package for Egypt!
November 14, 2024

I am impressed by Exoticca from the start to the very end of my Egyptian tour. I would and have referred a few friends to Exoticca and I believe one has already booked a tour to Japan for 2025!
Please continue with great friendly customer service, thorough and insightful answers to inquiries and following up on your customers post vacation.
Thank you for providing a very well put together package tour of Egypt, it was well planned, thoughtful and everything ran smoothly.
Wishing you continued success!

Date of experience: November 4, 2024
Customer Care R. Exoticca Rep
6 months ago

Hi Jeanette,

Thank you so much for leaving us a 5* review! We are so happy to hear that you enjoyed your Exoticca adventure to Egypt and that yu have recommended us to your friends. Your kind words regarding our service means a lot to our team.

Your comments regarding the visa are valid and will be passed to the relevant department. While we do provide all visa information on the trip information on the website along with visa links, we agree that this information could be included in your trip documents.

We hope that we are going to welcome you again in the future!

Regards,
Exoticca

Pennsylvania
1 review
0 helpful votes
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Ecuador
November 17, 2024

This was our first time traveling with Exoticca. It was fantastic. There was multiple flights and excursions, and each one had someone waiting for us to make sure we had everything we needed and was right on time. The accommodations were very nice. We really could not have asked for a better trip and experience.

Date of experience: November 7, 2024
Customer Care R. Exoticca Rep
6 months ago

Hello Wendy,

Many thanks for the 5-star rating. If you have any specific feedback or suggestions on how we can improve, feel free to share. We're always happy to make things better for our customers!

We look forward to hopefully welcoming you on another Exoticca adventure soon.

Regards,
Exoticca

Massachusetts
1 review
0 helpful votes
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Exoticca was perfect for this solo traveler!
November 13, 2024

I loved my trip to Peru! It was extremely well organized, I always knew precisely what to expect. All choices made by Exoticca (& Condor Travel) were great. The hotels were safe and well-kept, the tour guides were knowledgeable and their recommendations were always helpful. This was my first trip with Exoticca. But it will not be my last! Next trip-Ecuador. It came highly recommended from people in my group.

Date of experience: November 3, 2024
Customer Care R. Exoticca Rep
6 months ago

Hi Marybeth,

Thank you for the 5-star rating! We are thrilled to know that you enjoyed your trip to Peru. Your feedback motivates us to continue providing exceptional service to all our customers.

Regards,
Exoticca

GB
1 review
0 helpful votes
Follow Portia W.
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Great organisation at a fair price
September 1, 2024

We really enjoyed our trip. Whilst it was busy travel times were not too much. Lifts arrived right on time and staff were very helpful through the whole trip. Guides were great and couldn't do enough to help.

Date of experience: August 22, 2024
Customer Care R. Exoticca Rep
8 months ago

Hi Portia,

We sincerely appreciate your business and your valuable feedback.
Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.

Best regards,

Exoticca

Massachusetts
1 review
0 helpful votes
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First Solo Group Trip
September 16, 2024

This was my first solo group travel. I was amazed at the beautiful tours and stes I experienced. The group I travel with was amazing. We all got along, no issues no problems. I met some wonderful people, and we are connected since meeting each other. In the near future, I hope to do more solo traveling with Exoticca to connect with people and build memories.

Date of experience: September 6, 2024
Customer Care R. Exoticca Rep
8 months ago

Hi Marylean,

Thank you for your kind words and support. We’re grateful to have you as a valued customer. Don’t hesitate to reach out if there’s anything else we can assist you with.

Regards,
Exoticca

Canada
1 review
0 helpful votes
Follow Bertrand F.
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The magic of Peru
September 5, 2024

A trip well organized and well delivered by Exoticca, at a very competitive price. The accommodations were as or better than advertised. The on location organization was flawless and very flexible to adapt to changes in schedules by third party vendors i.e air carriers and rail. Finally a very personalized approach during all the trip made for a great experience.

Date of experience: August 26, 2024
Customer Care R. Exoticca Rep
8 months ago

Hello Bertrand,

Remember, every 5-star review is an opportunity to express your gratitude, show that you care about your customers, and gather insights for continuous improvement.

Regards,
Exoticca

Massachusetts
1 review
0 helpful votes
Follow Aaron H.
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Absolutely marvelous, lots of history, endless learning
Thanks so much Exoticca with a well organized trip air land and water combination. My small group of six persons enjoyed every moment on this once in life time experience.

Date of experience: July 19, 2024
Customer Care R. Exoticca Rep
9 months ago

Hello Aaron H,

Wow! We are blown away by your review. Thank you for choosing Exoticca. We can’t wait to have you back and create more wonderful memories together.

Regards,
Exoticca

Massachusetts
1 review
0 helpful votes
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Older travelers
September 27, 2024

First day was a little rough. Lots of walking with not enough breaks our guide toned it down a little after that and we were all very happy with the pace after that.

Date of experience: September 17, 2024
Customer Care R. Exoticca Rep
7 months ago

Hello Mary Lee M.

We sincerely appreciate your business and your valuable feedback and suggestions for improvements. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.

Regards,
Exoticca

Canada
1 review
0 helpful votes
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Whirlwind tour through Spain
November 9, 2024

Our trip to Spain was wonderful, though it would have been nice to have had some extra time in some of the bigger cities. Perhaps adding on a few more days to the tour. The guides were all very knowledgeable and friendly. The buses are very comfortable, though we would have preferred to have some of the longer trips broken up more. Our 1st hotel was exceptional, the others were good, but did not compare to the 1st. We toured many interesting sights.

Date of experience: October 30, 2024
Customer Care R. Exoticca Rep
6 months ago

Hi Angie,

Thank you for the 5-star rating! We are thrilled to know that you enjoyed your trip to Spain. Your feedback motivates us to continue providing exceptional service to all our customers.

Regards,
Exoticca

New York
1 review
0 helpful votes
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Great trip to Costa Rica!
August 8, 2024

Exoticca's Arenal-Tamarindo Costa Rica tour package was great! Lodging and excursions in the package were very good. Will definitely return to Exoticca to see what they have to offer when we decide the destinations of our future vacations.

Date of experience: July 29, 2024
Customer Care R. Exoticca Rep
9 months ago

Hello William,

Thanks so much for the 5-star review, we are so glad you enjoyed your time in Costa Rica and hope we can welcome you on another trip soon!

Regards,
Exoticca