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Exoticca

Overview

Exoticca has a rating of 4.5 stars from 204 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Exoticca most frequently mention tour guide, free time and beautiful country. Exoticca ranks 17th among Travel Agency sites.

service
68
value
3
shipping
2
returns
3
quality
151
This company responds to reviews on average within 1 day
How would you rate Exoticca?
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GB
0 reviews
0 helpful votes
Follow Carole T.
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India
October 15, 2024

Exoticca was very well organised. Our guide Singh & driver Ram were excellent. We saw & learnt so much & felt very safe. We were asking about the lotus temple & Singh surprised us with a visit the next day even though it wasn't in the itinerary, The Leema Hotel in Delhi was very good. We went half board which I would recommend

Date of experience: October 5, 2024
Customer Care R. Exoticca Rep
7 months ago

Hi Carole,

Thank you for your feedback.

Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do.

Regards,
Exoticca

Texas
1 review
0 helpful votes
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Magnificent
December 30, 2024

Everything is beautiful scenery,friendly people, good foods and accommodation is good.

Date of experience: November 22, 2024
Customer Care R. Exoticca Rep
4 months ago

Hi Phillip,

We are so grateful for your kind words and look forward to welcoming you soon!

Regards,
Exoticca

Pennsylvania
1 review
0 helpful votes
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Overall, the whole trip is wonderful! We were really enjoying the beautiful islands and cities that we visited. The only thing is that the time spend in Athens is very limited. I hope to add one more day in Athens. And the high-speed ferries are very stable. My husband has motion sick, but he was okay to take the ferries. Everything on the board is fine for him.
One thing I don't like is the ferry from Mykonos to Athens, which is very late for the day. If it is earlier, we can have more time in Athens. But it's really late about 3:55pm. We couldn't go anywhere for the day but waiting outside of the hotel.

Date of experience: September 30, 2024
Customer Care R. Exoticca Rep
7 months ago

Hello Jerry L,

Thank you for sharing your experience with us! We are thrilled to hear that you had a great time on your trip to Greece. We appreciate your detailed review and suggestions fo the trip We look forward to welcoming you back soon!

Regards,
Exoticca

California
1 review
0 helpful votes
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A fun sampling of Portugal
October 10, 2024

The flight from San Francisco to Lisbon on TAP was very smooth. I am grateful that the weather was unusually balmy for early September. No problem finding our meeting point at the crowded Lisbon airport. The bus drivers are terrific. Though the Ikonik Hotel is for the lower priced charm category, I felt it was very good. The shower was roomy with good water pressure and hot water. The location was close to many restarants and attractions such as the aquarium and the shoreline cable cars. Bring your passports to show them for senior discounts if you are 65+. Our tour guide Anton was fluent in English and very knowledgable. Of course, the sites are marvelous and unforgetable.

Date of experience: September 30, 2024
Customer Care R. Exoticca Rep
7 months ago

Hello Kiu-On C,

It sounds like you had a fantastic experience on your trip! It's great to hear that your flight was smooth, the weather was perfect, and that the hotel, while in the lower-priced category, still offered comfort and convenience. Having a knowledgeable guide like Anton must have made exploring the unforgettable sites even more enjoyable. It’s also helpful that you shared the tip about senior discounts—definitely a great thing to keep in mind for future travelers.

We hope to welcome you to another Exoticca trip soon!

Regards,
Exoticca

Virginia
1 review
0 helpful votes
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First time
October 27, 2024

This is our first time to be in Europe and first time to use Exoticca and we are very satisfied with our trip though there are things that can be improved but overall our trip was wonderful.

Date of experience: October 17, 2024
Customer Care R. Exoticca Rep
6 months ago

Hello Nelson,

We will share this with the store team to let them know how we are doing.

Regards,
Exoticca

New York
1 review
0 helpful votes
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Imcredible
October 24, 2024

Decided to fulfill one of my bucket list spots and it turned out to be an incredible experience.Thank you Exoticca and the 10 awseome persons in my tour group!

Date of experience: October 14, 2024
GB
1 review
0 helpful votes
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Namibia/Zimbabwe trip
September 27, 2024

We have just returned from a well organised 15 day holiday. We were met at the airport by a very cheerful, polite and knowledgeable Namibian guide called Alfie. The whole trip, from the places we visited, food, accommodation and the planning were great.
We didn't know what to expect but our group of seven all got along very well and had great fun together.
We would definitely consider another trip with Exoticca.

Date of experience: September 17, 2024
Customer Care R. Exoticca Rep
7 months ago

Hello Valerie C.

Thank you for sharing your experience of the Namibia/Zimbabwe trip! We're thrilled to hear you had a well-organized holiday and that your guide Alfie made a positive impression. It's wonderful that you enjoyed the food, accommodation, and overall planning of the trip, and that your group had such a great time together.

We're delighted to know that you would consider another trip with Exoticca, and we look forward to helping you explore more amazing destinations in the future!

Regards,
Exoticca

California
1 review
0 helpful votes
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Excellent Kenya safari
October 28, 2024

We had a wonderful time. Great hotels, camps, clean and excellent breakfast, dinner and the guide was good too. Loved it

Date of experience: October 18, 2024
Customer Care R. Exoticca Rep
6 months ago

Hi Meeraram,

We appreciate your feedback and are delighted to know you enjoyed our curated experiences. Your satisfaction is our top priority, and we look forward to serving you again soon.

Regards,
Exoticca

Canada
1 review
0 helpful votes
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I've become a regular Exoticca customer!
December 20, 2024

Portugal was my 3rd trip with Exoticca and once again, they never disappoint.(I've also done Ecuador and Iceland). Everything from the selection of tours, to the finish of the trip, is always impressive. Exoticca makes it so easy because they take care of everything, including booking flights, transfers, hotels and excursions. Everything is always so organized and I highly recommend installing the app as it gives you live updates during the entire trip. The communication from the tour guide is always clear and they are always available to answer any questions or concerns you may have. Not to mention how well informed they are during your tour and provide you with some wonderful history of your destination. I will be looking into my 4th trip with Exoticca for the spring of 2025. Exoticca has me hooked and I have told all my friends and family to book with them. I highly recommend!

Date of experience: November 29, 2024
Customer Care R. Exoticca Rep
4 months ago

Hello Pauline,

Wow! We are blown away by your review. Thank you for choosing Exoticca. We are so pleased to hear that you are a true advocate for Exoticca and have already enjoyed many trips with us, exceeding your expectations each time!

We can’t wait to have you back and create more wonderful memories together.

Regards,
Exoticca

District of Columbia
1 review
0 helpful votes
Follow GERALD and NIDA FE of Washington DC C.
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Good overall experience
November 23, 2024

Good overall experience. A very well-planned program.

Date of experience: November 13, 2024
Customer Care R. Exoticca Rep
5 months ago

Hello Gerald and Nida,

We are so grateful for your kind words and look forward to welcoming you soon!

Regards,
Exoticca

California
1 review
0 helpful votes
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My fabulous trip to Mexico
December 25, 2024

There was so much to see and very educational as well. The street food was delicious. Our tour guide, Mario was very knowledgeable and catered to all our needs. The driver, Polo was just excellent.

Date of experience: December 15, 2024
Customer Care R. Exoticca Rep
4 months ago

Hello Maria,

Thank you so much for taking the time to leave us feedback.

We appreciate your feedback and are delighted to know you enjoyed our curated experience. We hope we can welcome you back again soon!

Regards,
Exoticca

GB
1 review
0 helpful votes
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Great Holiday Again
October 2, 2024

We have just completed our second holiday with Exoticca, and have already booked our third.
We had a 10 day tour of Albania and could find very little to complain about.
The holiday was well organised, The coach was comfortable and well driven. Our local guide was very knowledgable, and all our hotels were of a high standard.

Date of experience: September 22, 2024
Customer Care R. Exoticca Rep
7 months ago

Hi Michael,

Your feedback made our day!

We are ecstatic to hear that you had a great time on your trip to Albania. We can’t wait to welcome you back for another fantastic experience.

Regards,
Exoticca

GB
1 review
0 helpful votes
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What more can you ask for
September 26, 2024

We were looking for an all inclusive trip which held our hands when needed but also gave some freedom when required. This trip / exoticca's travel arrangements gave exactly that. We believe this offered true value for money

Date of experience: September 16, 2024
Customer Care R. Exoticca Rep
7 months ago

Hello Richard t,

We appreciate your feedback and are delighted to know you enjoyed our curated experiences. Your satisfaction is our top priority, and we look forward to serving you again soon.

Regards,
Exoticca

California
1 review
0 helpful votes
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Exoticca transparency
December 1, 2024

First off, every single employee at Exoticca I encountered at Exottica are really helpful; but your sales teams in a bit deceptive with information, and I was disappointed with the sales department ( as you know very well the same agent whom I dealt with, and round not recommended her…). I stated that we are a family traveling from different destinations, but would please want our seats to be together on the connecting London/ Heathrow flights. I could have booked better flights with seating options already in a premium price. This is why I gave a 4 out of 5 rating.

Date of experience: November 21, 2024
Customer Care R. Exoticca Rep
5 months ago

Hi,

Thank you for sharing your experience with us! We look forward to welcoming you back soon!

If we can assist you with anything else, please let us know.

Regards,
Exoticca

Washington
1 review
0 helpful votes
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Incredible Moroccan Experience
December 3, 2024

From the booking to the return flights this was an exceptional experience. The local guide made everything seem so seamless. The hotels were clean and comfortable. The Casa Hassan was truly a standout lodging experience. The transportation was comfortable with just the right amount of stops to make the long travel days enjoyable. All of the visit locations were stunning, and we believe it was truly a 360-degree Moroccan visit.

Date of experience: November 23, 2024
Customer Care R. Exoticca Rep
5 months ago

Hi William,

We truly appreciate your continuous support and trust in us.
Your 5-star review brightens our day and serves as a constant reminder of why we love what we do.

Regards,
Exoticca

Czechia
1 review
0 helpful votes
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An amazing time in Italy.
December 15, 2024

We were planning a trip to Italy and found the "Italy - Escorted External Cities" 9 day tour here on Exoticca. It looked like it would be a great experience- being able to see some of the bigger cities and some of the smaller towns (and enjoy the scenery from the bus in between). We also decided to include all of the "optional" tours (with the exception of the Uffizi Gallery- we decided to skip this one); they were worth it. The local guides for the walking tours were very knowledgeable and interesting. Our tour group leader Lucia was the best- she kept us entertained with various stories and helped us find really good local restaurants. This whole trip was amazing; would highly recommend.

Date of experience: November 19, 2024
Customer Care R. Exoticca Rep
5 months ago

Hello James,

We are so grateful for your kind words and 5-star rating! Our team works hard to ensure every customer has a memorable experience. If there’s anything else we can do to make your next holiday even better, please let us know.

Regards,
Exoticca

Canada
1 review
0 helpful votes
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Amazing!
December 2, 2024

The trip was jam packed, we went to and saw so many incredible sites. The guides in Jordan and Egypt were excellent, both had so much knowledge about the places we saw, they made the trip very interesting.

Date of experience: November 22, 2024
Customer Care R. Exoticca Rep
5 months ago

Hello Patricia,

Thank you again for your 5-star rating and for being an amazing part of our journey. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us.

Regards,
Exoticca

California
1 review
0 helpful votes
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Best Group Trip Experience!
December 7, 2024

When you return from your solo vacation and IMMEDIATELY send your family a group text planning a trip back to the country you just came from - that's how you know you had a great vacation! I went on the group tour to Italy alone (I'm female), not knowing anyone else in the group prior to the trip. Italy is such a great place with amazing food and beautiful sites, but what really did it for me was the tour guide (Alessia) and the sense of family that she established with the group. By the end of the tour many of us had exchanged numbers to stay in touch after the tour was over. She was very knowledgeable, kind, helpful, patient (age range of the group was 6-81 years old) and funny! I'm vegan and she gave me great restaurant recommendations as well as shopping recommendations for specific items I was looking to bring back home. I highly recommend going to Italy with Exoticca!

Date of experience: November 27, 2024
Customer Care R. Exoticca Rep
5 months ago

Hello Andrea,

We are so grateful for your kind words and 5-star rating! Our team works hard to ensure every customer has a memorable experience. Sounds like our guide made such an impact on our trip and this is why we are committed to working with local guides to provide the best experience. If there’s anything else we can do to make your next holiday even better, please let us know.

Regards,
Exoticca

Canada
1 review
0 helpful votes
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I'm very grateful to everyone who put efforts to organize an amazing trip to Italy. Starting from the communication with customer service before the trip and including the entire program organized for this trip everything was excellent. I did not have to worry about anything, like the transportation to and from the airports, accommodation in good hotels, comfort during the trips from city to city, interesting and very informative excursions. Especially I am grateful to our guide who accompanied us during the trip and was very friendly and helpful.

Date of experience: November 18, 2024
Customer Care R. Exoticca Rep
5 months ago

Hello Irina,

Thank you again for your 5-star rating and for being an amazing part of our journey. We are so pleased to hear that you thought your first trip was a success and you enjoyed the planning and stress-free time to explore Italy!

Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us.

Regards,
Exoticca

Canada
1 review
0 helpful votes
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This was my second trip with Exotica with a friend. From start to finish this trip was wonderful. Our hotels were great (we upgraded to superior), the tour guides were fantastic...especially Ricardo who was with us for a week, transportation was great and the tours were fantastic. My only comment was that I was disappointed we did not have a tour in Fatima, only an overnight stay so we visited the Shrine on our own.

Date of experience: November 17, 2024
Customer Care R. Exoticca Rep
5 months ago

Hello Vicky H,

Thank you for sharing your experience with us! We are thrilled to hear that you had a great time on your trip to Portugal. Your feedback and support are invaluable to us. We look forward to welcoming you back soon!

Regards,
Exoticca