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Exoticca

Overview

Exoticca has a rating of 4.4 stars from 202 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Exoticca most frequently mention tour guide, free time and beautiful country. Exoticca ranks 17th among Travel Agency sites.

service
67
value
2
shipping
1
returns
2
quality
150
This company responds to reviews on average within 1 day
How would you rate Exoticca?
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Canada
1 review
0 helpful votes
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Great Colombia Eye Opener
March 18, 2025

Colombia is a beautiful country with wonderful people and interesting history. It is far more developed than I expected but prices still very reasonable. I had a great time with new friends and Exoticca's programs and guides.

Date of experience: February 24, 2025
Customer Care R. Exoticca Rep
1 month ago

Hi Ken,

We are so glad you had a positive experience with Exoticca in Colombia. Your support is invaluable to us. Looking forward to seeing you again soon!

Regards,
Exoticca

Oregon
1 review
0 helpful votes
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Wonderful well organized trip
March 30, 2025

The country itself is composed of the happiest and friendliest people I have ever met and the trip was so well organized and it just worked well and I enjoyed everything.

Date of experience: March 20, 2025
Customer Care R. Exoticca Rep
1 month ago

Hello DonnaJoy T,

We truly appreciate your continuous support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do.

Regards,
Exoticca

California
1 review
0 helpful votes
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Tour of Spain 2025
March 9, 2025

Overall, the tour was great and well organized. Hotel choices were excellent. The bus tour could have been better had it not for some tourists who were so loud inside the bus without regards to others who wanted some peace, especially for long trips. The coordinator could have provided some bus guidelines at the start of the bus trips.

Date of experience: February 18, 2025
Customer Care R. Exoticca Rep
2 months ago

Hello Edwin,

We are so glad you had a positive experience with Exoticca. We appreciate your feedback regarding some members of the group but are pleased to hear that overall you were able to create some great travel memories!

Regards,
Exoticca

Canada
1 review
0 helpful votes
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Amazing Trip
February 21, 2025

Wonderful trip to the Galapagos. Guides were excellent and informative which enhanced the whole experience. Just enough tours and free time so you didn't feel continually rushing from place to place.
Only downside were flights. Airlines were very basic and didn't even provide free coffee or tea. Seats were narrow and crammed, even on long distance flights.

Date of experience: February 11, 2025
Customer Care R. Exoticca Rep
2 months ago

Hello Barbara,

Thank you for sharing your experience! We're thrilled to hear that you had a wonderful trip to the Galapagos and that our guides helped make it an unforgettable experience. We strive to provide the right balance of tours and free time, so it’s great to know you appreciated that.

We’re sorry to hear about your concerns regarding flights and single traveler pricing. We understand how important comfort and fair pricing are, and we’ll continue working to improve these aspects. Your feedback is invaluable, and we appreciate you bringing it to our attention.

We hope to welcome you on another adventure soon!

Regards,
Exoticca

India
1 review
0 helpful votes
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Great experience
March 31, 2025
Updated review

Our tour began in northern India and ended with an extended restful stay in Goa. It seemed like 2 different holidays. Great guides

Date of experience: March 21, 2025
Customer Care R. Exoticca Rep
1 month ago

Hi Dorothy,

Thank you for taking the time to leave us a review. We are thrilled to hear that you loved your experience with us. Your kind words mean a lot to our team! We will take your comments regarding the hotel in Delhi into consideration. Thank you.

Regards,
Exoticca


Very helpful and patient with booking
December 9, 2024
Previous review

Simon was a great help. Confirmed that our extra Sahara nite in desert was worth it as his wife did the same trip. Looking forward to our 11 days in Morocco. Have done several great trips with Exoticca

Date of experience: December 9, 2024
Canada
1 review
0 helpful votes
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Ecuador, the Amazon Basin and Galapagos
February 17, 2025

Accommodations were good and included food was local and excellent. It was good that we had some free time in Quito and San Cristobal and were able to organize excursions that matched our activity desires. We made all our connections with our flights but one of the connections was tight (we carried on our luggage). Overall a great father/son adventure trip!

Date of experience: February 7, 2025
Customer Care R. Exoticca Rep
2 months ago

Hello Terry,

Thank you for sharing your experience with us! We are thrilled to hear that you had a great time on your trip to Morocco. We hope we can welcome you on another adventure soon!

Regards,
Exoticca

Canada
1 review
0 helpful votes
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Wonderful trip to Ireland
April 30, 2025

Had a wonderful tour of Ireland and cannot say enough about the tour guide and the driver. They made the trip a wonderful educational experience.

Date of experience: April 18, 2025
Customer Care R. Exoticca Rep
10 hours ago

Hello Judy,

We’ll continue working hard to make every interaction with Exoticca exceptional and memorable.

Regards,
Exoticca

Canada
1 review
0 helpful votes
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Azores Sao Miguel
April 26, 2025

The trip was well organized, all information was easily available with the app and the excursions and guides were very good.

Date of experience: April 16, 2025
Customer Care R. Exoticca Rep
4 days ago

Hello John,

We are so grateful for your kind words and 5-star rating! Our team works hard to ensure every customer has a memorable experience. If there’s anything else we can do to make your next holiday even better, please let us know.

Regards,
Exoticca

Massachusetts
1 review
0 helpful votes
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Excellent Travel Experience
February 28, 2025

We just returned from a 9 Day Adventure in Egypt booked through Exoticca. What an amazing experience! We couldn't have been more pleased with the personal attention we received at each step of the tour. We were able to enjoy the trip and not worry about logistics. Exoticca took care of every detail no matter how small.

Date of experience: February 8, 2025
Customer Care R. Exoticca Rep
2 months ago

Hello Dona,

We’re humbled by your support and look forward to being your preferred choice for extraordinary travel experiences in the future.

Regards,
Exoticca

South Carolina
2 reviews
0 helpful votes
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Great trip to Egypt
March 10, 2025

The trip was very hurried and fast pasted. Start times were every early. Accommodations were great except for the first one which had no heat no A/C. The guides were very good especially Mohammad.

Date of experience: February 28, 2025
Customer Care R. Exoticca Rep
2 months ago

Hello Thomas,

Thank you so much for taking the time to leave us feedback and we hope we can welcome you on another trip soon!

Regards
Exoticca

Florida
1 review
0 helpful votes
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Outstanding Tour Company!
February 24, 2025

I have been on two tours with Exotica, both were expertly planned and executed. Guides and drivers were knowledgeable and welcoming to their respective countries. I have another trip booked already and am looking to add a 4th. Love this company!

Date of experience: February 4, 2025
Customer Care R. Exoticca Rep
2 months ago

Hi Joann,

We are honored by your wonderful review. Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. We can’t wait to serve you again soon!

Regards,
Exoticca

Canada
1 review
0 helpful votes
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Excellent trip to Iceland
April 8, 2025

Well organized, tours were excellent and hotels were very good!

Date of experience: March 29, 2025
Customer Care R. Exoticca Rep
3 weeks ago

Hi Laura,

Many thanks for the 5-star rating. If there’s anything we can do to improve our offering, please let us know!

Regards,
Exoticca

Canada
1 review
0 helpful votes
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Exoticca didn't disappoint.
April 6, 2025

From the beginning to the end, the experience was awesome.

Date of experience: March 27, 2025
Customer Care R. Exoticca Rep
3 weeks ago

Hi Paul,

We are so grateful for your kind words and 5-star rating! Our team works hard to ensure every customer has a memorable experience. If there’s anything else we can do to make your next holiday even better, please let us know.

Regards,

New Jersey
1 review
0 helpful votes
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Very nice explore trip in Norway
April 11, 2025

So far very good, hotels are good, Iris(tour guide) very professional and provide a lot of information about the country and herself. Like her a lot!

Date of experience: March 23, 2025
Customer Care R. Exoticca Rep
3 weeks ago

Hi Jennifer,

Thank you again for your 5-star rating and for being an amazing part of our journey. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us.

Regards,
Exoticca

Illinois
1 review
0 helpful votes
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Portugal 2025.

Lisbon Obidos Nazare Tomar Coimbra Porto Amarante Regua Pinhão Douro Valley Porto Lisbon

9 days of traveling in comfort and sleeping in hotels where we woke up to a hearty breakfast every morning. From booking this trip to the airport pick up, hotel transfers, timely and appropriate stops for meals, and finally back to the airport, we were well taken cared of. The best part of this trip is our tour guide, Matthew, who stayed with us the whole time. He is so knowledgeable and even knew the tiny tidbit about Magellan and Lapulapu. He gave the best food recommendations. He is so good at what he does, we all didn't even know that he was not feeling well until the end of our trip. And even if he was not well, he made sure that those of us who had early morning flights got a boxed breakfast ready upon checkout.

I cannot *******@exoticca enough! Thank you for giving us one of the best experiences of our lives.
DM me for $100 off your first trip with them!

Date of experience: March 5, 2025
Customer Care R. Exoticca Rep
3 weeks ago

Hello Rosalind,

Wow! We are blown away by your review. Thank you for choosing Exoticca. We can’t wait to have you back and create more wonderful memories together.

Regards,
Exoticca

Utah
1 review
0 helpful votes
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Great Experience with great service
March 25, 2025

A wonderful way to travel with all the necessary logistics taken care of and opportunity to make the trip your own.

Date of experience: March 15, 2025
Customer Care R. Exoticca Rep
1 month ago

Hi Mark,

Thank you for your review! We’re humbled by your support and look forward to being your preferred choice for extraordinary travel experiences in the future.

Regards,
Exoticca

Texas
1 review
0 helpful votes
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Trip to Machu Picchu was awesome.
February 21, 2025

I had always wanted to go to Machu Picchu. After receiving a couple of emails about the trips offered to that part of the world, I decided to take the trip. This was my very first time relying on a company to do the work for me in relation to set everything up for the trip. So I was not sure what to expect.
The trip was awesome, very well organized and we were always informed about what it was coming next.
In this trip I did not do any extra excursions, I guess what it comes by default is enough really for the days we were there. That left us with some time to explore Lima and Cusco by ourselves and go wherever we wanted to go.

Date of experience: January 29, 2025
Customer Care R. Exoticca Rep
2 months ago

Hello Fernando,

It sounds like you had an amazing experience fulfilling your dream of visiting Machu Picchu! I'm glad the trip was well-organized and gave you a good balance of guided activities and free time to explore on your own. Thank you for the 5* review!

Regards,
Exoticca

Illinois
1 review
1 helpful vote
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Good experience
February 8, 2025

Peru is a very beautiful country. The history and culture were fascinating. The guides were very informative and open to any questions. The transportation between sites was excellent. We were very pleased with this trip.

Date of experience: January 29, 2025
Customer Care R. Exoticca Rep
3 months ago

Hello Donna,

Thank you for sharing your experience with us! We are thrilled to hear that you had a great time on your trip to Peru. We look forward to welcoming you back soon!

Regards,
Exoticca

Georgia
1 review
0 helpful votes
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Egyptian trip
March 18, 2025

Overall an amazing trip. I highly recommend this to anyone. From the guide to the early rising for the excursion and I felt like I missed nothing

Date of experience: March 8, 2025
Customer Care R. Exoticca Rep
1 month ago

Hi Erica,

Thank you for taking the time to leave us a review. We are thrilled to hear that you loved your experience with us in Egypt. Your kind words mean a lot to our team!

Regards,
Exoticca

Canada
1 review
0 helpful votes
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Exotica "Was" Good
February 2, 2025

Exotica was very good until I paid for the trip. After that there were extremely long wait times to reach someone. The hotel was horrible and even though it advertised it would pick you up we were charged over $200.00 for transportation each way for the trip to the hotel and $200.00 again to the airport. That was an unexpected expense plus looking at the Exotica information we could have had that arranged for a fee through Exotica and I was told no I couldn't add that service.

Date of experience: January 23, 2025
Customer Care R. Exoticca Rep
3 months ago

Hello Deexer T,

Thank you for your feedback. We’re sorry to hear about the challenge you faced. To clarify, transfers can only be booked more than 30 days before departure to ensure smooth arrangements, availability and proper planning. We apologize if this wasn’t clearly communicated and for the wait times you experienced. We are working hard to provide a faster response time during our peak season.

We are pleased to see however that overall you enjoyed your trip to Iceland!

Regards,
Exoticca