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Excentral has a rating of 1.79 stars from 47 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Excentral most frequently mention account manager problems. Excentral ranks 272nd among Stock Trading sites.
1 reviews
No critical highlights yet
In fact, when i signed up and saw those hundreds of assets like crypto, comodities, stocks and so on, i had no doubts to invest in this company. Also, once i was on the go to a business meeting, and i was phoned by the excentral representative to work on some orders, as they had serious and effective signals, i didnt have a laptop with me but thats great i could use the mobile app to trade. Thanks to it i got additional income. Keeping in mind that i don't make deposits lower than $5,000, i accumulated a lot that time!
Severely abused telephone calls with ignorance account manager who are. Exhausting your valuable time and capital for reckless passport checking and postal address for their's scammer trading. And, indeed intently disguise any relevant information from his company's details.
Severely abused telephone calls with ignorance account manager who are. Exhausting your valuable time and capital for reckless passport checking and postal address for their's scammer trading. And, indeed intently disguise any relevant information from his company's details.
No matter what is the market is doing for them the most important thing is to convince you to deposit money on your account, initially they allow you to trade with your 200 usd but immediately they ask you for more money and then your money is gone.
I wish to those people to face a proper legitimate sentence where finally they will be incriminate.
Please don't do my mistake, do not invest in excentral because its a scam, a big one.
Tip for consumers:
Always ask for a personal meeting face to face
Products used:
Excentral on line trading company
This company aggressively contact with the clients, and give attractive reasons to push strongly clents deposit money, BUT when we withdraw money they cancel clients account and can't reach the account manager who first contact you. This is a company who cheat people to gather small money, please do not invest even 1 dollar or you will lose money or something more... Be CAREFUL~
Tip for consumers:
their account manager will call you first, and then ask you to deposit first payment before their professional manager to call you and ask you to invest items.
Products used:
none
Don't ever make a deposit and make a trade with this broker because they will make loss of your hard-earned money under the guidance of their trade manager. Thru calls, they will persuade you to make a deposit and promise that "even it is your first time to trade no worries, our expert trader with long years of experience in trading will help your money grow" but just overnight... your money was lost after that your account will be blocked.
Tip for consumers:
Never deposit money in this trading platform
I lost all my profit and my account itself in less than a week. My account manager is not approachable and has a poor patience in assisting me, especially with my internet connection is unstable which he cannot understand my situation. No patience in dealing with the new trader like me. I won't recommend eXcentral to anyone.
Dear Luciel,
We are committed to providing the highest level of service and would like to hear more about your experience. If you are willing to share your feedback, please contact us at support@excentral-int.com.
EXcentral
This trading platform is a big scam the worst you can see in the market lost 500$ in less than 12 hours they promise a call back I never received any I even message support team no respond my account manager really make it sound like a scam telling me the fund I deposited is small, wish I saw all this review before I registered terrible experience and it's all scam I hope someday they get sued for their ridiculous scamming tricks
In fact, when i signed up and saw those hundreds of assets like crypto, comodities, stocks and so on, i had no doubts to invest in this company. Also, once i was on the go to a business meeting, and i was phoned by the excentral representative to work on some orders, as they had serious and effective signals, i didnt have a laptop with me but thats great i could use the mobile app to trade. Thanks to it i got additional income. Keeping in mind that i don't make deposits lower than $5,000, i accumulated a lot that time!
Tip for consumers:
go rock it!
Products used:
forex trading, cfds
Dear Jeremy,
The team here at eXcentral is thrilled to receive such great rating, thank you.
EXcentral
I deposited now I am stuck in one place but they want 750 dollars on top of 250 that didn't work for me
Dear Malekgotla,
Sorry to see that your experience was less than 5-stars. If you’re open to discussing your experience further, please email us at support@excentral-int.com.
EXcentral
Excentral is a scam, says 15 days and then dragged until way more than a month. Then tell me it has been done but don't have a proper proof, just sent me a few columns with make up info with no date. And yet still dare to keep spamming phone calls trying to persuade me to put more in. $#*!ing scammer!
Tip for consumers:
This is a total scammer, they will say or do anything just to persuade you to deposit. If you did, your money is gone.
Products used:
Share trading, but refund never given eventhough they said it has been done, no official receipt and no transfer date given.
I request for withdrawal last feb. 28 2021, if I did not follow up my request they will not process my request. Finally last march 5,2021 they sent me via email an approval for my withdrawal. They said it will appear in my bank account after 5 working days, but sad to say it is almost 9days past, my money didnt return, and worst is they did not reply in my email even in there portal I havent receive any replies.
Good ma'am / Sir, the amount that has approve i only 44 dollar and the amount that I would like to withdraw on date
October 08,2020. Please help me to withdraw the exact amount on the date October 08,2020. Thank you.
Tip for consumers:
N/A
Dear Joel,
We appreciate your feedback, and we are deeply sorry that we were unable to accommodate your refund request within a reasonable time. It might take up to 10 working days for your funds to process back through the banks to your card. Under normal circumstances, Credit/Debit Card withdrawals, once processed by the Company, take 5-7 working days approximately to be credited to your account. If you would like more information, please contact our team at support@excentral-int.com.
EXcentral
I just signed with them few weeks now, then suddenly my dad got a heart attack again, i ask them for a refund as my dad needs money but eventually they ignored all my emails and then went the account manager reach me on my phone still asking me to deposit more money as he says coz the $250 that i deposited is just a small amount to do trading and it will went just to lose up, then what is the point you guys keep inticing all the people to invest in your company and just to lose our money, give me back my refund! My account manager name Nurali.
Products used:
Trading crypto
They made me invest so much until i dry out. They are from Turkey, these people without soul. They gave me trading advice where i did not suspect they are making way so i lose all my money. 60K USD in just 5 minutes. When i checked my account, my money is gone. When i asked my Account Manager why they did that, he replied devilishly, " a lot of our clients lose money at excentral, so dont waste my time". At the background i can hear them laughing.
To Excentral Int'l Forex Broker, to scam people who entrusted the only money we have had shattered me financially and crushed my children's future. This devastation you got us into is equivalent to not just murder, its a massacre!
Dear Catherine,
We are deeply sorry to see that your experience with eXcentral was less than great. If you’re open to discussing your experience further, please email us at support@excentral-int.com.
EXcentral
EXcentral is obviously another company dealing in deception and internet fraud... these people ARE scammers... STAY AWAY.
We have invested some funds, lured by some shady advertising. Then when we decided this wasn't for us, and asked for a refund, we never not only didn't receive the refund but also never a reply to our emails. Do NOT waste your money with these people. Lesson learned...!
Dear Bernard,
We are sorry you did not have the great experience we try to give all of our clients and we would like to know more about your experience. Is there anything we can do to improve your eXcentral experience? Please contact us at support@excentral-int.com to discuss this further.
EXcentral
I don't know about you guys but i withdraw my funds fast and easy. Just follow there instruction on withdrawal and give them all the details they need in order for them to send your Money back to you. Thank you excentral for being attentive and accommodating.Its just that my internet conn. Is poor that's why i can't make a trade even if i had to. I don't need to upload any proof coz i already have my funds and that's the only thing that's importnt.
Dear She-ann,
Thank you so much for taking the time to share your feedback.
EXcentral
Excentral is a scam company. Do not believe their promises, do not deposit with them, just stay away! Their account managers will use pressure tactics to get you to deposit more money with them. They will not allow you to withdraw your money. Very very unethical and dangerous. Just google "excentral scam" and you will see all the bad reviews. Please report them and share your experience so that others do not get conned by them.
Tip for consumers:
DON'T.
Dear ExCentral V.,
We would like to extend to you our most sincere apologies regarding your issues with eXcentral. We would greatly appreciate the opportunity to discuss this further with you. If you would be willing to talk further, please contact us at support@excentral-int.com. If you believe that you have been treated unfairly, we encourage you to follow the instructions here https://excentral-int.com/wp-content/uploads/Complaints-Procedure-eXcentral-int.pdf and file an official complaint. Once you successfully complete and submit your complaint, the Company shall handle and
Investigate it accordingly.
EXcentral
Murat and daniel two people i know so far is constantly disturbing me by calling day and night inspite of telling them that not interested in trading. They also threatened me that they will keep calling and share my number to illegal third parties. What action can be taken against such frauds?
Dear Dipta,
Please be kindly informed that our sources and the use of clients’ personal data are in line with the GDPR regulation. If you wish to have your personal information removed, please contact our team at support@excentral-int.com.
EXcentral
Stay with this $#*!ing scammer company, we trying to withdraw the deposit money but they have so many reasons that my card or passport is blurry etc, and they forcing me to trade, their assistant is impatient that scolded and shout me at phonecall, this is 100% fake scam, stay away from them, and keep us calling nonstop
Dear Myusca,
Thank you for taking the time to review eXcentral. We strongly believe that every trader has a right to express their opinion - good or bad- especially if it’s based on a genuine experience. We welcome all feedback as we strive to provide excellent support to our clients. Regarding withdrawals, clients may be required to present additional information and documents. To avoid delays in receiving your funds please ensure that all your documentation is correct, up to date, and confirmed before you submit your withdrawal request (this will actually save you a lot of time). Furthermore, it might take up to 10 working days for your funds to process back through the banks to your card. Under normal circumstances, Credit/Debit Card withdrawals, once processed by the Company, take 5-7 working days approximately to be credited to your account. Please make sure to inform our support team about your experience and that you want to close your account - support@excentral-int.com
EXcentral
Don't ever never believe, they will keep on pushing you to invest more and more and more, and you won't get single penny back...
Believe me guys, wherever you see positive comments probably given by them.
Dear Customer,
We are truly sorry to see that your experience with us was less than great. If you wish to withdraw the remainder of your capital you are able to do that online once you log in to our website. If you require any assistance with this you can always speak with the support team via live chat.
EXcentral
Read the Terms & Condition! If the account is verified, you may be liable for a fee upon inactivity!
Dear Paul,
We are sorry to see a 1-star review, and we apologise for your negative experience at eXcentral. If you’re open to discussing your experience further, please email us at support@excentral-int.com.
EXcentral
I enquired online about buying a new cryptocurrency and within seconds they called me. They seemed pushy and something didn't seem right, so I changed my mind. This was almost two weeks ago yet they still keep calling me and when I've answered they have been very aggressive and threatening yet one of their 'traders' accused me of being 'aggressive' to his colleagues - what hypocrisy. Long story short, Excentral needs to be shut down. In the meantime, I warn any potential investors, DO NOT MAKE CONTACT WITH EXCENTRAL.
Tip for consumers:
DO NOT ENGAGE WITH EXCENTRAL. They illegally threaten and harass people.
Products used:
None. The aggressive and threatening behaviour of Excentral's "traders" put me off.
Arrogant manager they promise you things that it would nkt be happen and it will not happen even in your dreams dont loose money. Better do hardwork to earn for living karma for them taking money from innocent people..
I was called by Micleal from excentral on evening. He said I have lots of money which is unclaimed. So he said he is the financial advisor and he can help me to withdraw. The he said I have to deposit Usd 250 then I can withdraw. He forced me to deposit in a platform called WALDEXPRO. After the deposit he gone missing. Till today I cannot withdraw.
Dear Customer,
Sorry to see that your experience was less than 5-stars. If you’re open to discussing your experience further, please email us at support@excentral-int.com.
EXcentral
A scam company, no doubt! Don't trust their promises! Don't deposit to you account, it will disappear soon!
Dear Earlobe,
Thank you for taking the time to review eXcentral. We strongly believe that every trader has a right to express their opinion - good or bad- especially if it is based on a genuine experience. We welcome all feedback as we strive to provide excellent support to our clients. We understand your frustration and we apologize for not being able to assist you like the way you expected us to do so. Please make sure to inform our support team about your experience at support@excentral.com
EXcentral
Please do not believe on this company they talk a lot and give positive income but my 750USD is not enough according to them they want me to put 1000USD more! Can u believe that!
Dear Brendale,
Thank you for taking the time to review eXcentral and we are sorry for the inconvenience. If you are willing to share your feedback, please contact us at support@excentral-int.com.
EXcentral
Gain trust and grow your business with customer reviews.
EXcentral is not just a regular online trading provider, but one that aims to challenge your trading skills. Our gain is to train a new generation of well-informed traders, that understand the day-to-day challenges of the online CFDs trading world, and know how to properly handle the right tools to overcome them.
Our mission is to focus all our efforts and become the broker who can stand out from the crowd by offering the most ideal and comprehensive trading environment.
Moreover, one of our most important goals is to train a new generation of knowledgeable traders, by focusing on a set of positive advances to understand the daily challenges in the online CFDs trading world and know how to properly handle the right tools to overcome them. It is our duty to help you explore your trading potential and unleash new trading skills.
Being a part of our team of traders, you’ll be able to trade in over 160 assets and some of the most honest and competitive spreads in the markets. Technical and fundamental trading tools, educational eBooks and video tutorials will be available to help you with your trading strategies, for free.
While all clients receive free support and educational resources, large account owners may also benefit from VIP webinars, dedicated account managers and trading signals via Trading Central SMS.
No matter what trading strategy you choose, no matter what asset you decide to invest in, whenever you decide to go to the markets, we are the solid ground upon which you can rely to stand beside you. In fact, any eXcentral trader can choose to trade from our own client-centric trading platform or the MT4. Both platforms are included when registering your account.
EXcentral clients will enjoy superior support that will make their trading trip special. From the very beginning, eXcentral’s team has always been committed to the principles of a close relationship with clients, becoming the helper you need - be an industry leader offering professional services and helping traders have a positive approach to trading.
With us, you will get a lot more than your typical friendly broker, because we are the broker that truly cares.
In addition to providing you with the freedom to choose in all aspects of your trading activity, we also focus our efforts on creating a safe trading environment. For this reason, we have chosen the path of regulated brokers and implemented all the measures imposed by regulators in several countries.
EXcentral INT is owned by OM BRIDGE (PTY) LTD, a South Africa investment firm, regulated by FSCA and based in South Africa.
Risk Warning: Contracts for Difference (‘CFDs’) are a complex financial product, with speculative character, the trading of which involves significant risks of loss of capital. Trading of leveraged CFD products carries significant risk. Trading CFDs, which are a marginal product, may result in the loss of your entire balance. Remember that leverage in CFDs can work both to your advantage and disadvantage. CFDs traders do not own or have any rights to, the underlying assets. Trading CFDs is not appropriate for all investors. Past performance does not constitute a reliable indicator of future results. Future forecasts do not constitute a reliable indicator of future performance. Before deciding to trade, you should carefully consider your investment objectives, level of experience and risk tolerance. You should not deposit more than you are prepared to lose. Please ensure you fully understand the risk associated with the product envisaged and seek independent advice, if necessary.
We recognize that a commitment is needed to identify the right opportunities. However, when it comes to understanding your trading behaviour and analysing your trading habits, we can help you do more!
Our goal is to connect traders and work with our team to provide reassurance.
Just as the world is changing fast, so are the market conditions. Invention, innovation or a new rule can lead to change. When the playing field changes, you need to adjust quickly.
EXcentral was created to provide high quality and dependable services.
Our brand is based on creating the informed traders of tomorrow, because we think trading must be exciting, but also understood and calculated. That's why we plan to challenge your trading skills at every step of the process so you can better understand the world you're in.
We want you to be ready in the markets, regardless of your previous experience in online investing. We want you to focus on improving yourself. That's why through all the services we offer, we try to utilize all the resources available for your continued growth.
We have emerged through the industry’s needs, promising to take you on unique adventures with our innovative programs. Talent is never enough, and that's why we're here, providing every goal-oriented trader with the broadest range of trading services.
We are dedicated to helping you get all you need!
We've raised expectations, and you should take the next step by connecting with a vibrant trading community.
EXcentral INT was founded in 2019 by a highly qualified team of remarkable industry professionals and is based in South Africa. The brand has managed in a short period of time to become a leading name, trusted by traders all over the world. The brand is licensed to operate by the Financial Sector Conduct Authority (FSCA) of South Africa, ensuring the safety of funds on multiple levels.
Risk Warning: Contracts for Difference (‘CFDs’) are a complex financial product, with speculative character, the trading of which involves significant risks of loss of capital. Trading of leveraged CFD products carries significant risk. Trading CFDs, which are a marginal product, may result in the loss of your entire balance. Remember that leverage in CFDs can work both to your advantage and disadvantage. CFDs traders do not own or have any rights to, the underlying assets. Trading CFDs is not appropriate for all investors. Past performance does not constitute a reliable indicator of future results. Future forecasts do not constitute a reliable indicator of future performance. Before deciding to trade, you should carefully consider your investment objectives, level of experience and risk tolerance. You should not deposit more than you are prepared to lose. Please ensure you fully understand the risk associated with the product envisaged and seek independent advice, if necessary.
Dear Kevin,
We are sorry you did not have the great experience we try to give all of our clients here at eXcentral. Please make sure to inform our support team about your experience at support@excentral-int.com.
EXcentral