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Excentral

How would you rate Excentral?
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Hong Kong
1 review
5 helpful votes
Follow SJ Y.
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Severely abused telephone calls with ignorance account manager who are. Exhausting your valuable time and capital for reckless passport checking and postal address for their's scammer trading. And, indeed intently disguise any relevant information from his company's details.

Date of experience: July 17, 2021
Philippines
1 review
6 helpful votes
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SCAM BROKER BE WARE!
August 6, 2021

Don't ever make a deposit and make a trade with this broker because they will make loss of your hard-earned money under the guidance of their trade manager. Thru calls, they will persuade you to make a deposit and promise that "even it is your first time to trade no worries, our expert trader with long years of experience in trading will help your money grow" but just overnight... your money was lost after that your account will be blocked.

Date of experience: August 6, 2021
Singapore
1 review
5 helpful votes
Follow Dipta D.
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Murat and daniel two people i know so far is constantly disturbing me by calling day and night inspite of telling them that not interested in trading. They also threatened me that they will keep calling and share my number to illegal third parties. What action can be taken against such frauds?

Date of experience: June 28, 2021
Despina A. Excentral Rep
over a year old

Dear Dipta,

Please be kindly informed that our sources and the use of clients’ personal data are in line with the GDPR regulation. If you wish to have your personal information removed, please contact our team at support@excentral-int.com.

EXcentral

TW
1 review
8 helpful votes
Follow Kevin B.
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No matter what is the market is doing for them the most important thing is to convince you to deposit money on your account, initially they allow you to trade with your 200 usd but immediately they ask you for more money and then your money is gone.
I wish to those people to face a proper legitimate sentence where finally they will be incriminate.
Please don't do my mistake, do not invest in excentral because its a scam, a big one.

Date of experience: June 17, 2021
Despina A. Excentral Rep
over a year old

Dear Kevin,

We are sorry you did not have the great experience we try to give all of our clients here at eXcentral. Please make sure to inform our support team about your experience at support@excentral-int.com.

EXcentral

Malaysia
1 review
5 helpful votes
Follow Eddy C.
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Excentral is a scam, says 15 days and then dragged until way more than a month. Then tell me it has been done but don't have a proper proof, just sent me a few columns with make up info with no date. And yet still dare to keep spamming phone calls trying to persuade me to put more in. $#*!ing scammer!

Date of experience: July 21, 2021
Singapore
1 review
5 helpful votes
Follow Sweet S.
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I just signed with them few weeks now, then suddenly my dad got a heart attack again, i ask them for a refund as my dad needs money but eventually they ignored all my emails and then went the account manager reach me on my phone still asking me to deposit more money as he says coz the $250 that i deposited is just a small amount to do trading and it will went just to lose up, then what is the point you guys keep inticing all the people to invest in your company and just to lose our money, give me back my refund! My account manager name Nurali.

Date of experience: July 13, 2021
Singapore
1 review
3 helpful votes
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Arrogant manager they promise you things that it would nkt be happen and it will not happen even in your dreams dont loose money. Better do hardwork to earn for living karma for them taking money from innocent people..

Date of experience: August 13, 2021
TW
1 review
3 helpful votes
Follow Cathy T.
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This company aggressively contact with the clients, and give attractive reasons to push strongly clents deposit money, BUT when we withdraw money they cancel clients account and can't reach the account manager who first contact you. This is a company who cheat people to gather small money, please do not invest even 1 dollar or you will lose money or something more... Be CAREFUL~

Date of experience: July 9, 2021
AE
1 review
3 helpful votes
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Excental is a total scam
September 27, 2021

Hi everyone who have been cheated and manipulated by excentral account managers and have lost their hard earned money. I am one of the sufferer who has been misguided & scammed by excentral. If we all join hands together, we can jointly file a complaint against them with the South African Authority and request the authority for cancellation of their license and claim our money. The ombridge group that has started this platform is a scam too. They are cheaters and they should not be allowed to get away from this. Plz message me and join me in my attempt to file a petition against them for cheating and manipulating people like us and robbing us of our hard earned money.

Date of experience: September 27, 2021
Indonesia
1 review
2 helpful votes
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Excentral- scammer
July 12, 2021

This broker is now under investigation by a licensor as a totally dishonest outfit. I have reported it to both the FSCA and CySec. I applied for an account and deposited US$1000 but then changed my mind so did not complete the verification process. Its terms and conditions state that 15 days after no verification, my deposit will be automaticaly refunded. Of course, no refund has been made and countless emails to Support completely ignored. The replies in which a lying rep says to contact support to discuss the problem is a nonsense because any contact will be totally ignored. Do not have anything to do with Excentral.

Date of experience: July 12, 2021
Philippines
1 review
18 helpful votes
Follow Myusca A.
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Excentral is a Scam
September 22, 2020

Stay with this $#*!ing scammer company, we trying to withdraw the deposit money but they have so many reasons that my card or passport is blurry etc, and they forcing me to trade, their assistant is impatient that scolded and shout me at phonecall, this is 100% fake scam, stay away from them, and keep us calling nonstop

Date of experience: September 22, 2020
Despina A. Excentral Rep
over a year old

Dear Myusca,

Thank you for taking the time to review eXcentral. We strongly believe that every trader has a right to express their opinion - good or bad- especially if it’s based on a genuine experience. We welcome all feedback as we strive to provide excellent support to our clients. Regarding withdrawals, clients may be required to present additional information and documents. To avoid delays in receiving your funds please ensure that all your documentation is correct, up to date, and confirmed before you submit your withdrawal request (this will actually save you a lot of time). Furthermore, it might take up to 10 working days for your funds to process back through the banks to your card. Under normal circumstances, Credit/Debit Card withdrawals, once processed by the Company, take 5-7 working days approximately to be credited to your account. Please make sure to inform our support team about your experience and that you want to close your account - support@excentral-int.com

EXcentral

Malaysia
1 review
3 helpful votes
Follow Hau L.
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SCAM, don't even try deposit or trust their support. You can't take back ur money. Support line claim that guide me on how to trade, but he just keep ask me deposit using my credit card limit with all amount. If my card cannot deposit any amount, he will just ask me use another card. When he teach me, his guide trade all my balance and make me lose so much. When I perform withdrawal request, they give me a call, asked me to cancel my withdrawal request, then they state in order to withdrawal, he say I need perform a trade, which I already done and lose so much but he just ignore and he say and guide me to buy all on COTTON. F in order to make the withdrawal with my remaining balance, and all my balance turn zero in few minutes due to lose. Great new way to scam people.

Date of experience: May 24, 2021
Despina A. Excentral Rep
over a year old

Dear Hau,

We are sorry to see a 1-star review, and we apologise for your negative experience at eXcentral. Is there anything we can do to improve your it? Please contact us at support@excentral-int.com to discuss this further.

EXcentral

AE
1 review
4 helpful votes
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Scam scam scam
August 3, 2021

This trading platform is a big scam the worst you can see in the market lost 500$ in less than 12 hours they promise a call back I never received any I even message support team no respond my account manager really make it sound like a scam telling me the fund I deposited is small, wish I saw all this review before I registered terrible experience and it's all scam I hope someday they get sued for their ridiculous scamming tricks

Date of experience: August 3, 2021
AE
1 review
5 helpful votes
Follow CSR P.
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Don't ever never believe, they will keep on pushing you to invest more and more and more, and you won't get single penny back...

Believe me guys, wherever you see positive comments probably given by them.

Date of experience: June 13, 2021
Despina A. Excentral Rep
over a year old

Dear Customer,

We are truly sorry to see that your experience with us was less than great. If you wish to withdraw the remainder of your capital you are able to do that online once you log in to our website. If you require any assistance with this you can always speak with the support team via live chat.

EXcentral

Saudi Arabia
1 review
3 helpful votes
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Not responsive
June 5, 2021

I open account for 4days so fast they responsive but after taking all my money they are no where to found. Keep sending them email no respond and I want to withdraw my money it cannot be withdraw despite of balance is there. This is a drama website or what?

Date of experience: June 5, 2021
Despina A. Excentral Rep
over a year old

Dear Brendale,

We are truly sorry to see that your experience with us was less than great. If you wish to withdraw the remainder of your capital you are able to do that online once you log in to our website. If you require any assistance with this you can always speak with the support team via live chat.

EXcentral

Philippines
1 review
7 helpful votes
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Withdrawal
October 17, 2020

Good ma'am / Sir, the amount that has approve i only 44 dollar and the amount that I would like to withdraw on date
October 08,2020. Please help me to withdraw the exact amount on the date October 08,2020. Thank you.

Date of experience: October 17, 2020
Despina A. Excentral Rep
over a year old

Dear Joel,

We appreciate your feedback, and we are deeply sorry that we were unable to accommodate your refund request within a reasonable time. It might take up to 10 working days for your funds to process back through the banks to your card. Under normal circumstances, Credit/Debit Card withdrawals, once processed by the Company, take 5-7 working days approximately to be credited to your account. If you would like more information, please contact our team at support@excentral-int.com.

EXcentral

KR
1 review
0 helpful votes
Follow Iliaj G.
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Excentral is a regulated broker and that is a proof of its reliability. One of the major advantages for me, which I found while dealing with them, is a smooth and fast withdrawal process, better than expected..

Date of experience: June 7, 2021
Despina A. Excentral Rep
over a year old

Dear Iliaj,

The team here at eXcentral is thrilled to receive such great rating, thank you.

EXcentral

Malaysia
1 review
5 helpful votes
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Stop harassing me
July 16, 2021

I enquired online about buying a new cryptocurrency and within seconds they called me. They seemed pushy and something didn't seem right, so I changed my mind. This was almost two weeks ago yet they still keep calling me and when I've answered they have been very aggressive and threatening yet one of their 'traders' accused me of being 'aggressive' to his colleagues - what hypocrisy. Long story short, Excentral needs to be shut down. In the meantime, I warn any potential investors, DO NOT MAKE CONTACT WITH EXCENTRAL.

Date of experience: July 16, 2021
New Zealand
2 reviews
41 helpful votes
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EXcentral is obviously another company dealing in deception and internet fraud... these people ARE scammers... STAY AWAY.
We have invested some funds, lured by some shady advertising. Then when we decided this wasn't for us, and asked for a refund, we never not only didn't receive the refund but also never a reply to our emails. Do NOT waste your money with these people. Lesson learned...!

Excentral attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 5, 2020
Despina A. Excentral Rep
over a year old

Dear Bernard,

We are sorry you did not have the great experience we try to give all of our clients and we would like to know more about your experience. Is there anything we can do to improve your eXcentral experience? Please contact us at support@excentral-int.com to discuss this further.

EXcentral

Australia
1 review
0 helpful votes
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In fact, when i signed up and saw those hundreds of assets like crypto, comodities, stocks and so on, i had no doubts to invest in this company. Also, once i was on the go to a business meeting, and i was phoned by the excentral representative to work on some orders, as they had serious and effective signals, i didnt have a laptop with me but thats great i could use the mobile app to trade. Thanks to it i got additional income. Keeping in mind that i don't make deposits lower than $5,000, i accumulated a lot that time!

Date of experience: June 14, 2021
Despina A. Excentral Rep
over a year old

Dear Jeremy,

The team here at eXcentral is thrilled to receive such great rating, thank you.

EXcentral

Overview

Excentral has a rating of 1.8 stars from 47 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Excentral most frequently mention and account manager. Excentral ranks 197th among Stock Trading sites.

service
19
value
18
shipping
15
returns
15
quality
15

Instant Feedback

1 review