Excentral Questions & Answers

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Here’s what consumers have asked with answers from Excentral staff and previous consumers.

8 questions answered
50% answered in 1 day
Question:

Is excentral-int.com a scam or a legit company?

Answer:

Fully legit! Dont know why there is people that leaved a bad comment... They r regulates with lisence of FSCA in south africa

By Adam R.
See more answers (2)
Question:

Hi why is excentral website is down?

Answer:

Hello Jason, Thanks for reaching out. We would like to inform you that our website is live. Please be sure to inform your account manager of any issues you may have. EXcentral

By Despina A.,
Question:

I just deposited was told a personal account manager will contact me but have heard nothing

Answer:

Hello Anne, Could you please provide us with your full name, TIC number and the email address you've used for your registration in our platform? Thank you. EXcentral

By Despina A.,
Question:

How can somebody confirm your authenticity with all these doubts?

Answer:

Dear Jeconia, We are deeply sorry with the fact that some people are not having their best experience with us. However we can reassure you that we are an authentic and completely regulated broker. This website (excentral-int.com), which is working under the eXcentral brand, is operated by OM BRIDGE (PTY) LTD (2016/479525/07), a South Africa investment firm, authorised and regulated by the Financial Sector Conduct Authority (FSCA) of South Africa with FSP License Number 48296. OM BRIDGE (PTY) LTD address: Unit 6C3,159 Rivonia Rd, Sinosteel Plaza, Morningside Ext 39, Sandton, Gauteng, 2146, South Africa. SPINELBRIDGE SERVICES LTD (HE 403254). For more details, please feel free to to e-mail us at support@excentral-int.com. EXcentral

By Despina A.,
Question:

Why can't i withdrawal my money, i deposited 250 but they can't allow me to withdraw. i don't understand.

Answer:

Dear Swag, Once you have made a deposit you can withdraw at any time after opening and closing at least 1 trade. A trade can be opened and closed within a matter of seconds. We can have an account manager assist you with this transaction or you can obtain assistance via the live chat on our website. Once a trade has been opened, you can withdraw freely without incurring any inactivity fees, as you can see the support team is trying to assist you in avoiding unnecessary fees. Please note the above is also confirmed on our General Fees document which is available via the website. If you require any further assistance please provide us with your account number. EXcentral

By Despina A.,
Question:

Have i been scammed?

Answer:

Dear Victor, Thank you for your interest in eXcentral. We do not fully understand your question, therefore we kindly ask that you contact our support at support@excentral.com, for any question that you may have regarding eXcentral and its services. EXcentral

By Despina A.,
Question:

What made you choose excentral-int.com over similar businesses?

Answer:

The guy who is helping me to invest wisely & not waste my time & money on decisions that i dont know how to make... David is very profesional & he gave me finencial education & guide me step by step how to trade & make real money! Made 5000$ in the last 2 months:) Recommend for anyone who want to change his economical situacion after the covid -19 striked.

By Adam R.
Question:

How easy is it to get a hold of customer service at excentral-int.com?

Answer:

Simple phone call to my personal senior accaunt manager

By Adam R.

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