Overview
Evolve Vacation Rental has a rating of 4.5 stars from 983 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Evolve Vacation Rental most frequently mention customer service, great experience and hot tub. Evolve Vacation Rental ranks 3rd among Vacation Rentals sites.
The unit was roomy, clean, well furnished, and well equipped. The instructions were thorough and accurate. The only bad thing was the pitcher for the blender was missing. I went out and bought a new blender for $28, and the unit owner reimbursed me promptly.
They were easy to deal with. The only problem and it was a common problem with others was the lack of communication with the actual manager of the unit. They tell you on the last automated email a week before, to email the manager a few days before for check in info but they never emailed back. The day of check in no one emailed me or called with the unit info. I did call and got through to who I think was the manager, who then text me the unit info. But up till the check in time you start to wonder if you have been scammed.
Not being able to change the door lock code was really the only major problem. We didn't feel that secure. Emailing them with problems and concerns was fast once your in the unit.
Wonderful experience! Answered our questions right away. Check in was easy and the house was lovely! Definitely would stay again.
We arrived at the residence about a 1/2 hour prior to check in time. A call to the rental manager was answered promptly and we were allowed access. The door lock had been recently replaced and it would not work. Another call to the manager got us instant access thru the garage. We were traveling with our dog and having a nice fenced backyard was really nice. The house sat above Hwy 101. At times the highway noise was a little loud. It did not bother us. The property location is centrally located between Tillamok, Or and Rockaway Beach Oregon. Many beaches nearby and state parks were close. We would definitely go back.
We stayed at this beautiful condo for 8 nights starting 7/25. Such great contact and help from the owners! They went above and beyond when I dropped my Garmin Inreach onto to an unoccupied deck below.
Our most enjoyable times were on the large, riverside deck. The sounds of the river were so relaxing! NO construction noise at all, even though there was a big road project going on. Sleeping at night with all sliding doors open (they all have magnetic bug screens), and having the indoor temps drop into probably the high 60s was amazing! They do have a portable "swamp cooler" that you can use, and move it wherever you need it. We did not feel the least inclined to use it. High 80's outside during the day, but this condo stayed VERY comfortable.
The unit is nicely updated, very clean and has its own private sauna and parking.
I could keep going on...I will just say we hope to stay here again, at Eric and Stephanie's condo!
The evolve platform is dated as it doesn't allow constant adjustments. Communication with Evolve is terrible. You rarely, if ever, speak with the same support person. I have a private company that charges 15%, which does not include cleaning fee, and the company does everything. Evolve is a joke.
I had a very bad experience with them. I listed a new home that I had built up at the grand Canyon for retirement income and because I live 250 miles away I deicide to use them to manage the listing. WHAT A NIGHTMARE they turned out to be! They did about 1/4 of what they told me they do and then they stole money out of my account and never paid the taxes that they collected from my clients rental fees. This place should not be allowed to scam everyone like they do. Stay away as far as you can from this poorly managed company!
The home we rented was beautiful and just as described. It was well stocked with all the essentials to make us feel right at home. Evolve made this experience even better by making communication easy and simple. Thank you!
It is a pleasent neighborhood. The team did everything we needed right away. It was clean, had good cleaning supplies when needed. It was in a central location for places we wanted to see. We had a wonderful time there.
The home was lovely, just as described. There was ample space for me, my three children and two spouses, two young grandsons and two pups. The little boys especially enjoyed the yoga space on the top floor. The house was tastefully redecorated and updated, maintaining its original character while providing modern amenities. The beds were comfortable; the upstairs jacuzzi shower a delight and topic of conversation; and the neighborhood quiet. It was in close proximity to a number of area attractions. It was the perfect place for a family getaway!
The event we were traveling for was canceled due to hurricane damage. It was too late to cancel the rental home (unfortunate but understandable). The host was okay with us changing dates but I tried three times to work with customer service to change the dates, and they just kept telling me that the new dates I chose came with an increase in cost. They couldn't tell me why (other than that pricing is dynamic), and they couldn't help me find dates that didn't come with an increased cost. A manager was never available when I asked, or I was told a manager wouldn't be able to help.
Rented this home to host customers for a two fishing trip.
The house was perfect for our party. Plenty of room, clean and convenient.
Three friends and I stayed, and the rental worked out great. The host fee is a bit high for a weekend stay. Space was clean, hot water was good, beds were comfortable. Kitchen was spacious; stove takes a while to get to temperature, and like many rentals it's good to bring your own equipment to fill in gaps.
The house was a great location for us and we appreciated that it took pets so we could bring our dog. Basic amenities were provided as well as snacks and drinks. Process with Evolve was easy and smooth. Local host checked in with us while we were there.
From.the house to the Host, everything was FABULOUS, COMFORTABLE, CLEAN and Close to all things San Diego! We would most definitely stay again! Hats off to the Host!
I really enjoy my partnership with Evolve. I feel that Evolve compliments my needs as a Short Term Rental owner, and together I achieve my business goals with ease. Thanks Evolve!
Beautiful quiet location, in unusual setting. Everything you need to have an wonderful vacation or weekend for large or small group. Owner at your disposal for questions. Our 4 the time there.
Evolve was great at answering questions, returning emails, sending my confirmations, and promptly sending check-in information faster than most other rental places.
Was very pleased.
House was very clean and accommodating. Evolve helped us get in. Nice home in quiet neighborhood close to everything & everyone we were visiting. TV was streaming only so no local channels so couldn't get Cowboy game only complaint.
My wife and I rented this condo with two other couples for an event in town and we will be coming back. Views of the mountains and the strip from the condo. Walking distance to the strip. Beautiful park and Truckee River at the front door of the building.
Evolve was professional and communicated well. Condo was clean upon arrival.
No on-site parking, but tons close enough.
Loved our room and our view. Located right above one of the properties pools. The ONLY negative thing I have to say about the room itself was that the pull out sofa bed had not been cleaned. Had empty fireball bottles and trash in it. Reported it and was told that the sofa bed wasn't advertised. So I guess that means not their problem and not a big deal. Either way when I pay good money to stay somewhere I want it thoroughly cleaned. The area was nice. Laid back and quiet not a lot of noise. But with that it was a good 20-30 minute drive to fast food. I'd stay there again
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Dana - Thank you for sharing your experience. We’re sorry to hear about your experience while trying to adjust your travel plans, and we appreciate the chance to address your concerns.
As you were already informed, we utilize dynamic pricing, which works similarly to pricing models used by airlines or hotels. Rates fluctuate based on factors such as demand, seasonality, and market trends. When moving a reservation to new dates, the cost may differ from the original booking. While we’re always happy to transfer the amount you’ve already paid, we’re unable to match the original rate to ensure the property owner doesn’t miss out on potential income for dates with higher demand.
We understand this was frustrating, especially if you weren’t given clear guidance or support in finding suitable dates. Additionally, we apologize that you weren’t able to connect with a manager when requested. We are reviewing this internally to ensure our team provides better assistance in similar situations moving forward and again, sincerely appreciate your feedback on how we could have provided better support in this situation.