Don't shop with Evo. They may have good deals every once and a while, but they are false-advertisers. I bought a pair of skis that were pictured with bindings included and attached, but the skis came alone with no bindings. I contacted Evo Customer Service immediately, and the two people I spoke with didn't accept my plea to send me a cheap pair of bindings, like I was expecting to receive. The "best they could do" was to give me 15% off a pair of their bindings, so I ended up spending about $100 (65 for the bindings, 35 for installation) more than I had originally expected, and had to wait another 5 days or so until the new bindings came. One of the male workers I spoke with over the phone had no empathy for me, and acted like 'I,' the customer, was getting a "great deal" by having to spend more on bindings, and that I was in the wrong for not reading every Spec about my skis that I had purchased. Evo hires just about any "Dude-Bro" that is willing to work for them, and their customer service is horrible.
Shipping was fast. I received my product in a little over one week. And this is during the holiday season.
Product recieved was just as described on website.
Overall a very positive experience.
Price was 50% on sale, delivery was on time, and it rides very smoothly. Trucks a bit tight like usual longboards in the mail, but just adjust it to what you're comfortable with.
Maybe offer better pricing and discount on items. For example, the boots I bought weren't cheaper, they are priced exactly the same as all the other stores.
Easy. I bought these boots for my son, who lives 2 hours away and I will see him this weekend, so he can try on the boots. I will let you know his comments, after he has tried them on.
Customer service technician was great, super quick to get everything setup. Matched the price and shipping of a competitor, was friendly and engaging.
Very informative website. Helped me make my decision with confidence. Great prices.
Delivery was average. Product was very nice and exactly as expected
Thank you for being so detailed about providing board details and board reviews. Evo.com definitely has the best overall selection and shopping experience.
Great selection, great prices, fantastic descriptions, BEST discounts...fast, effective customer service. I got a response to my concerns within hours, on a Sunday!
I found what I wanted at a great price. I'm not sure the Arcteryx Beta SL jacket is all it's cracked up to be. It's not completely waterproof. Shoulders and back did get damp in the rain.
This website seems to have a good amount of info on it and about the gear you want to buy or your looking at. Shippings fast I had no problems or damage with the board I bought.
Very easy site to navigate. Great filter options. The recommendations on what others were searching for also helps.
Snowboard jackets and gloves all fit well and seem to be very high quality
Luckily the pants size large fit perfectly (I am 5f 3 and 156 pounds) but at the time of purchase I wished that sizing were made more clear on the web site.
So far so good, i did send off one email through your help window but i never recieved a reply. Could be human error (me) but just thought i'd let evo know.
Lots of options to choose from, the sizing chart for the wakesurf vest I purchases was WAY off. I typically wear a size L jacket but with this lifevest, I'm in a 2XL and it's still a bit snug but comfortable. I originally ordered an XL and when I tried it on, I called customer service because it was WAY too small and he was very helpful in terms of finding another size and taking care of the return/sending out a size larger right away. Excellent customer service :)
I wasn't sure which boots to buy that were compatible with my bindings, so I called customer service, and they were able to quickly help me. The person was also very friendly.
All Good. I found what I was looking for at a great price. Checkout process is smooth and simple. Product arrived in tip-top shape in a timely fashion.
Have boots on while typing this,like everything about them. The true test will be when I hit the slopes. Appears to be the quality you expect from Burton.
The over all experience shopping at evo.com was very good. There were no difficulties. Everything was professional from the start of my order to the finish. Thank you.
Size was ordered based on the size chart and customer reviews, but is too short.
Satisfied with the order process and delivery, will not see how returns work...
Overview
evo has a rating of 4.7 stars from 30,864 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with evo most frequently mention and customer service. evo ranks 77th among Outdoor Clothing sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members