EvilControllers has a rating of 4.0 stars from 3,681 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EvilControllers most frequently mention customer service, shopping experience, and cant wait. EvilControllers ranks 1st among Video Game Accessories sites.
Evil controllers make superior accessible gaming controllers. They provide an amazing service to those disabled. You may experience delays in communication but rest assured they are making things right for your specific needs. Patience is necessary as they are busy but work as diligently as possible on your behalf. As far as the quality of their controllers, they are in a league or their own and really stand apart from their competitors.
Purchased an "accessible" controller for my disabled son a year ago. After ten months the d pad stopped working. I contacted Evil and they said it was covered by warranty and send it to them for free repair. I used tracked delivery to send it to them. After two weeks they sent me an email that my "ticket was closed" and I could rate their service. Well no controller has come back, and no response to my email queries. They probably sold my son's controller to some other dupe. I would have been better off trying to fix it myself. Stay away from Evil.
Evil controllers make superior accessible gaming controllers. They provide an amazing service to those disabled. You may experience delays in communication but rest assured they are making things right for your specific needs. Patience is necessary as they are busy but work as diligently as possible on your behalf. As far as the quality of their controllers, they are in a league or their own and really stand apart from their competitors.
Returning customer. Superior product.
They make superior controllers. Great experience! Thanks guys! Master Mod works great. Will definitely be back.
As a dedicated gamer, I've always been drawn to the allure of the dark side, and the Evil Xbox Controllers perfectly embody that appeal. From their sleek design to their ominous color schemes, these controllers exude an undeniable sense of power and sophistication.
One of the most striking features of the Evil Xbox Controllers is their attention to detail. The matte black finish, coupled with accents of deep crimson or electric blue, creates a visually stunning aesthetic that demands attention. Holding one of these controllers in your hands feels like wielding a weapon forged for champions.
This is a very well made product. The components don't feel cheap and is a great pro controller. My favorite aspect of this controller were the paddles they implement on the ps4 controller. They're easy to press and are far better than what's out there. I do wish they had these paddles for the ps5 controller. Furthermore, shipping wasn't ridiculous like some of these other pro controller companies. My controller was behind a week, but I talked to a representative and they shipped it out the next day. Great customer service. Overall, this was a great experience compared to other pro controller companies out there.
Tip for consumers:
Great overall experience!
Products used:
PS4 controller
Purchased an "accessible" controller for my disabled son a year ago. After ten months the d pad stopped working. I contacted Evil and they said it was covered by warranty and send it to them for free repair. I used tracked delivery to send it to them. After two weeks they sent me an email that my "ticket was closed" and I could rate their service. Well no controller has come back, and no response to my email queries. They probably sold my son's controller to some other dupe.
I would have been better off trying to fix it myself.
Stay away from Evil.
Received this controller and loved the features that were included in my custom order.
The only small gripe I have with it is the back buttons, they are a little to flat for my liking and wish they stuck out a tad bit more or if they could have provided a back paddle option such as like their PS4 paddle shifter. Reason being, I have small hands and a little lift of the buttons would help with convenience on pressing them a bit easier. But I got creative and add clear circular bumpers (the ones that are for furniture) and placed them over the buttons and the controller is now perfect for me.
I definitely would recommend this controller to friends, family etc. The quality is OEM like if not exactly OEM as some parts are used from an original Sony controller
I've previously purchased a PS4 controller in the past and immediately fell in love with the ergonomics and style of the controller. Till this day I may honestly prefer over the PS5 controllers but that's a Sony thing. Evil controllers provides quality customized controllers.
My son appreciated being able to make his controller how he wanted it and his color/pattern of choice.
My son found them.
The controller came to me exactly as I expected and I enjoyed it. It had everything I wanted and definitely blew me away when I had seen it the first time. Definitely worth it for 200+.
I needed a pro gaming controller to become a pro in brawlhalla. ☺️
It works perfectly and could not ask. For more. I have Had it for awhile and everything work perfectly.
I am 80 years old. And I can play with the best of them. 🤩🤩👍👍
From the reviews on Instagram.
Slow shipping, Terrible customer service, almost took 2 months to get the controller, I have emails of the customer service guy telling me they shipped my controller when they clearly didn't, because weeks after I got other emails that my controller finally shipped and not to track it so often because of the slow shipping. They got 2 stars from me because everything worked as advertised on the controller.
Bought a few controllers from them in the PAST with a much better experience. With this experience I'm not sure if I will shop with them again. I know I will Definity stop advertising them to friends and online.
* EvilControllers attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
The controller was a bit expensive but u get a A+ product. I'll definitely buy from you guys again.
Was late to get my controller. Took about a month and a half. Many failed attempts at hearing back from customer service.
They're the only ones that make one handed controllers.
Good enough
Good enough
Good enough
Good enough
Good enough
The projected estimate delivery time indicated that I would be able to get the controller delivered in time for the recipient's birthday. I even paid extra for expedited shipping to ensure that the controller would be delivered on time. Instead, I waited months before the controller showed up. I was also never sent a tracking number and had to go to the site to seek updates. Overall poor ordering experience.
I was looking for a controller for people with use of only one hand.
* EvilControllers attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
It was really easy to use with my hand but the cord was touching my neck every time I played with my chin.
The menu seemed pretty hard to navigate for regular people. You definitely need to have a gamer order this product
I thought it would be able to provide an activity for my paraplegic Uncle.
I had no issues. I emailed 1 question about shipping status and they responded quickly.
I didn't like my Scuff and was searching for something new. This looked like what I wanted and I was right.
When controller 1st came, mods would not work. Contacted customer support immediately. Had issues with customer support some of which are admittedly my fault. Sent controller back to be fixed and received a working controller a week and a half later. Overall, it's a good controller. They stood behind their product and fixed the issue at no cost to me.
I chose evil controllers entirely because of the mods for COD and Fortnite.
Have many controllers from pretty much every brand on the market. Evil from an option (add ons available) selection and ease of site use, by far the best. Quality of add ons much stronger and last far longer. Whether your a Fortnite gamer or COD, they have an option. Just far superior in their build quality. Quick turnarounds on delivery, even International.
100% better for mechanics than all on the current market. Quality of builds much better. For now, Evil the go to choice.
Responses to emails are simply not acceptable. Evil is my route of preference based on build quality and ease of website, however, improvements are needed. Also, when clients are paying a premium for controllers, we should not have to pay extras for fast turn around.
* EvilControllers attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Your order methods are a little slow and response from Evil slow
After significant confusion - admittedly by my own misunderstanding, Adam patiently answered all my questions and ensured my order was accurate.
Reputation for durable goods.
Unable to get discount code to work - 14.95 surcharge added to total at checkout for reasons still unknown to me.
Bought this on Dec 22nd 2023 and only got it on Jan 16 2024. The home button randomly flashes, the y button randomly presses and lastly I can't even remap my shift paddles with how long an order takes you'd think the controllers would be perfect but no. I can't even play any games with it since the y button presses randomly and gets stuck it's like a rapid fire on the y button
Products used:
Controller
* EvilControllers attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Quick and painless. Finance offered. So far, so good. A month or two of use and no complaints.
Only controller option to have 4 buttons on back of ps5 controller
Quick and painless. Finance offered. So far, so good.
Only controller option to have 4 buttons on back of ps5 controller
Not hard to get what you want easy to pick and choose lots of options
Because I have purchased other controllers from them and they worked great well my ps4 controller did (which I still have) my last ps5 controller malfunction alot and I sending back way to many time very disappointed
Bad experience this time I received my controller after a really long wait and it was not working properly so I had to send it back and wait more
Sucked
Love the controller, other than the Joysticks are out of sink, and I get a lot of drifting.
Setup several appointments, but never got a call back.
Programmable.
Good controller. Had to ship it back to get parrts they forgot added to the controller. The face buttons seem to stick at times
Only company that had all features I needed for my disability
We create highly customizable controllers, for casual, eSports and accessible gamers. Mods, pro features, button relocations, we do it all!