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EvilControllersReviews 3,810

4.6

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EvilControllers Reviews Summary

Evil Controllers has garnered a reputation for providing high-quality, customizable gaming controllers, with many customers expressing satisfaction with the product's functionality and design. The company's customer service is frequently praised for its responsiveness and support, particularly in resolving issues and accommodating special requests. However, common concerns include lengthy shipping times, especially for international orders, and occasional product defects that require returns. Despite these drawbacks, the overall sentiment leans positive, with many customers appreciating the personalized service and the company's commitment to accessibility for gamers with disabilities.

This summary is generated by AI, based on text from customer reviews

service
454
value
1,388
shipping
1,061
quality
1,390
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4,012 reviews

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New Jersey
1 review
0 helpful votes
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This company is ridilous. Ordered control on March 31st and paid for expedited shipping and handling. However company was out of soft plays color I ordered and did not contact me about it, didn't know this was part of hold up until I called them a week ago to ask where my controller was, since them my order has been processing and I received two form emails stating that controller was in quality assurance testing. When I asked gentleman about expected arrival date he refused to answer and instead spoke on quality control needing to be done.
Called back today during business hours no one answered. Deeply dissatisfied with customer service standards and the farce of adding charges to an order that will have no priority whatsoever. I hope the controller quality is better.

Date of experience: April 13, 2020
North Carolina
1 review
1 helpful vote
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Amazing controller
April 7, 2020
Updated review

Was easy to customize online and order can get pricey based on what you want but not to different than other companies with less customization. I got some cosmetics and re mappable paddles and pro tension right stick. I paid extra for rushed processing which wasn't the wisest choice during this virus shut down but they answer all my emails quickly and threw in a controller case since it wasn't delivered by the time it would have been if they were operating with a full staff but still got here in 5 business days!

Date of experience: April 6, 2020

I would add a apartment number section in the address...
June 12, 2020
Previous review

I would add a apartment number section in the address information form.

Date of experience: March 24, 2020
Texas
1 review
0 helpful votes
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Its great but still havent figure how to work it
June 12, 2020
Updated review

I bout as controller here before and desired I'm sick of all these people who use mod cotrollers on cod killing me so I Desiderio to try one out

Date of experience: April 6, 2020

I bout as controller here before and desired I'm sick...
March 30, 2020
Previous review

I bout as controller here before and desired I'm sick of all these people who use mod cotrollers on cod killing me so I Desiderio to try one out

Date of experience: March 26, 2020
Japan
1 review
0 helpful votes
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The game will be fun
June 12, 2020
Updated review

I was surprised to see the controller arrived. Very good paint.
I was surprised again by using it. This controller is very useful. Added buttons are better than expected.
Playing the game has become easier and the game feels more fun.

Date of experience: April 4, 2020

I am expecting this
March 26, 2020
Previous review

I am expecting this.
There was a problem when ordering.
Screen to customize.The price of the screen did not change even if the option was selected.

Date of experience: March 19, 2020
Kentucky
1 review
0 helpful votes
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Seriously not what I was expecting
June 12, 2020
Updated review

Seriously not what I imagined. The "sweatproof" controller grip is disgustingly cheap. You even have to put it on yourself. They don't apply it for you. For 200 dollars they should. Not to mention the price of the grip alone is so disgusting for what it is. It's like the puzzle piece foam things you sat on in preschool and kindergarten. Absolutely disgusting. I hate scuff controllers so I thought I would give this company a try. I would rather buy a scuff that break vs this. I ordered the remapping buttons (not paddles) totally not natural. The buttons are so low compared to how i hold my controller. I barely even use them. I'm shipping the controller back for sure. Very disgusting overall experience. Buyer beware... the only good thing about the controller is x square triangle circle buttons have a very fast press in time. The triggers sound like a mouse. So it gets really annoying really fast. I have the Bose QC35ll. But I would rather listen to the game through my harman kardon 7 channel surround system setup (klipsch speakers) cuz it sounds way better. Also if you play rocket league. Be aware the triggers are basically a mouse clicker. So you are either 100% or 0%... no pressure. U can't just go slow or semi fast...

Date of experience: March 31, 2020

I love everything about this website
March 26, 2020
Previous review

I love everything about this website

Date of experience: March 19, 2020
Norway
1 review
0 helpful votes
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Right stick sensitivity
March 30, 2020
Updated review

I play call of duty and the right stick sensitivity is very high as instead of turning my aim it clicks in and does the melee command

Date of experience: March 28, 2020

Top stuff
March 26, 2020
Previous review

Top stuff

Date of experience: March 16, 2020
Washington
1 review
0 helpful votes
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Competition to battle beaver
June 12, 2020
Updated review

Shopping on the mobile app was really easy and nice.

Date of experience: March 26, 2020

Shopping on the mobile app was really easy and nice
March 26, 2020
Previous review

Shopping on the mobile app was really easy and nice.

Date of experience: March 16, 2020
Missouri
1 review
0 helpful votes
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Overall
March 26, 2020
Updated review

The Team was very helpful in helping me chose the right controller for me and the delivery was very fast. Way over priced product tho elites are much better quality for cheaper paying for the ability to mod it I guess. Customer service was excellent tho. Quality is meh.

Date of experience: March 24, 2020

The team was very helpful in helping me choose the...
April 13, 2020
Previous review

The team was very helpful in helping me choose the right controller for me

Date of experience: March 14, 2020
Illinois
1 review
0 helpful votes
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Good
April 19, 2020
Updated review

It was easy to order online, customer service is good.

Date of experience: March 20, 2020

It was easy
April 7, 2020
Previous review

It was easy

Date of experience: March 8, 2020
Hawaii
1 review
0 helpful votes
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Controller
March 26, 2020
Updated review

Smooth on quick
The extra tension on the thumb sticks made my aim way better. Really impressed! Better than the elite series 2

Date of experience: March 18, 2020

Smooth on quick
April 5, 2020
Previous review

Smooth on quick

Date of experience: March 6, 2020
Arkansas
1 review
1 helpful vote
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This controller is great! For 3 months. Then it breaks. If yours lasts much longer, consider yourself lucky. I'd read several reviews saying the durability was a huge issue with them only lasting a few months, and I wish I had listened.

Here's how my experience has gone:
Placed an order in July. Received the controller in August (around 1.5 months later, which is reasonable-ish)
Worked great until November, and then I had 1 paddle go out with another one going out.
I sent it in for repairs, which they have great warranty for. But sadly, the reason they probably have this warranty is because deterioration and issues are commonplace and expected.
I did not get my controller back until the end of Januarythis repair process took 2 months.
Got the controller back, and I've put minimal usage on it until recently, and now (March), my controller is short circuiting and none of the paddles work and are unable to be remapped.

It's entirely frustrating to invest so much money and get such little quality. I purchased a skin, new directional buttons, new input buttons, tactile triggers, and the SHIFT paddles.

Overall, the durability is a joke. Don't invest in the shift paddles unless you want to get stuck in the same cycle of breaks and repairs like me. I do love the tactile triggers, they're great. Maybe the buttons are more durable than the paddles? Lastly, I will at least give some credit, as they may have slow timetables but their customer service is helpful and friendly.

EvilControllers attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 14, 2020
Hawaii
1 review
0 helpful votes
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One module is defective
March 26, 2020
Updated review

Oredring process was very easy and delivery was quick. They bring said one module is having a problem, it streets to not allow me to move in the downward right direction. After recalibrating the controller it will work for a while maybe 30 mins or but then it begins happening again and I have to repeat the process over.

Date of experience: March 12, 2020

Oredring process was very easy
March 3, 2020
Previous review

Oredring process was very easy

Date of experience: March 1, 2020
California
1 review
0 helpful votes
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Master mod controller
April 11, 2020
Updated review

Super easy to customize and order a controller. The controller itself is super easy to program but a full booklet on how to change all the mods would be great

Date of experience: March 12, 2020

Super easy to customize and order a controller
March 3, 2020
Previous review

Super easy to customize and order a controller

Date of experience: March 1, 2020
New York
1 review
0 helpful votes
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I like it
April 10, 2020
Updated review

It was easy to navigate the system. Hopefully, the controller is well put together and not fragile

Date of experience: March 11, 2020

It was easy to navigate the system
March 3, 2020
Previous review

It was easy to navigate the system. Hopefully, the controller is well put together and not fragile

Date of experience: March 1, 2020
Colorado
2 reviews
0 helpful votes
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Amazing controller!.
March 26, 2020
Updated review

Awesome controllers and great products. Just wish the customization was a little more in depth. Like the triggers and bumpers.

Date of experience: March 7, 2020

Awesome controllers and great products
March 3, 2020
Previous review

Awesome controllers and great products. Just wish the customization was a little more in depth. Like the triggers and bumpers.

Date of experience: February 25, 2020
Germany
2 reviews
0 helpful votes
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Great controller
March 4, 2020

It's cool to see all the different kinds of things they can do with a controller

Date of experience: March 3, 2020
Florida
2 reviews
0 helpful votes
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Love everything but the "cheapish" feel of the controller. Not sure why it has a Chinese crap plastic feel?
Also a good thing but weird, I received the item at home several hours before getting any shipping info? Weird but awesome delivery time overall

Date of experience: February 24, 2020
Colorado
1 review
0 helpful votes
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Not well at giving all information
March 25, 2020
Updated review

Was not told that they can't ship it anywhere except the billing address of the card holder. This should be a warning for any collage student since most still hold their old cards and are not in the same town.

Date of experience: February 24, 2020

It was very easy and straight forward
January 24, 2020
Previous review

It was very easy and straight forward

Date of experience: January 21, 2020
Virginia
2 reviews
0 helpful votes
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Awesome
March 3, 2020

Great controller. It arrived sooner than expected and was everything that it was described it would be. Thanks for an awesome product.

Date of experience: February 22, 2020
Michigan
1 review
0 helpful votes
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Gg
February 16, 2020
Updated review

Wish there were more color options for the Xbox one controllers!

Date of experience: February 13, 2020

Wish there were more color options for the Xbox one...
February 5, 2020
Previous review

Wish there were more color options for the Xbox one controllers!

Date of experience: February 2, 2020

From the business

We create highly customizable controllers, for casual, eSports and accessible gamers. Mods, pro features, button relocations, we do it all!


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