On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Disclaimer: Event Tickets Center is not associated with the company known as Tickets-Center. Event Tickets Center and Tickets-Center are two separately run companies with no affiliation.
Event Tickets Center is a marketplace for tickets to sport events, concerts and Broadway shows. Companies and fans list their inventory of tickets on our website and set ticket pricing and availability terms. All orders are backed by a 100% guarantee. You can order online from your computer, tablet or smartphone, thru our iOS or Android apps or by calling 855-326-8155.
Ticket prices can vary based on the popularity of an event or the location in the venue. You can find plenty of bargains on our site and there are thousands of tickets listed below face price.
There are tickets available to every major league sports game, including preseason games. Also, you can find listings for Division 1 college football, basketball, hockey and other sports. Sports playoffs tickets, from the Super Bowl, to the Worl...
The company enjoys a largely positive reputation, with customers frequently praising the ease and efficiency of the ticket purchasing process, as well as the prompt delivery of tickets. Many users appreciate the competitive pricing compared to other platforms, which enhances overall satisfaction. However, there are notable concerns regarding the lack of detailed seating maps and limited seat availability, leading to some frustration among customers. Additionally, the requirement for lengthy feedback can detract from the user experience. Overall, while the company excels in convenience and reliability, addressing these concerns could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It was very to select date, seats, section and tickets.
Okay, except that the diagram does not show you where the rows are located.
Good exp a little pricey on the service fees, but other than that no other issue. Plenty of time to secure the tickets
Easy and quick. Details were efficiently explained. Site had no bugs and was easily explained. No excessive outselling. Looks professional. Thanks for the opportunity to see this amazing show.
Very good website good service very secure and easy
I spent $1,041.87 on Judas Priest tickets that they say I have received and I haven't. The show is in 6 days. I can't get anyone to contact me or help me. I will go to social media and blast you if this is not made right. I have emailed your feedback email and your customer service email many times. It's to the point that all my wasted time and frustration will keep me from enjoying the show. I suggest you make this right. I will update this review when settled.
Was easy and user friendly. Now I just hope my tickets show up in my e-mail?
This was easy to get thru and the seats are great. This is my 1st time getting tickets this way
I found it to be very difficult trying to determine the seating section to purchase. I still am not completely certain where the seats are that I have purchased.
Hi Sandra, thanks for sharing your feedback with us. Our Customer Support team will be happy to help answer any questions or concerns you have in regards to your tickets and seats. We do apologize that the website was not able to provide you with better insight prior to your purchase, and we will be looking into ways to improve this experience for our customers. Thank you
Excellent, but i wanted better seats. I have been to boardwalk hall before & it was very nice.
Great so far! Thank you for your assistance. I am looking forward to this wonderful concert and hopefully will be blessed by the whole experience.
Beware hidden fees. This site is very suspicious and i started getting emails from a ticketmaster.com that had a copyright from 2020 at the bottom. WTF? Totally fishy.
Hi G G, thanks for sharing your feedback with us. We are a legitimate ticket resale company. You may have received an email that said Ticketmaster because that is where the seller originally purchased the tickets. All orders on our site are protected by our guarantee. If you have any questions or concerns regarding your order, our customer support team will be happy to help you out. You can reach them via email at customersupport@eventticketscenter.com. Thanks!
Answer: No, it would not appear to be, based on my experiences with them. I regret not doing better due diligence before buying through them. My next stop will be my credit card company. DO NOT USE THIS COMPANY!
Answer: Hi Danny. The estimated delivery date is an estimation. These can vary greatly between venue and venue or the transfer platform like Ticketmaster. If you have any further questions, please direct them to our customer support team at customersupport@eventticketscenter.com - they should be able to answer any questions or concerns you have!
Answer: Hi brenda, your email confirmation should be in your email inbox. If you're still having trouble finding it, please reach out to customersupport@eventticketscenter.com and we should be able to assist you!
Answer: Hi Debra, Please reach out to our Customer Support team at customersupport@eventticketscenter.com - we should be able to help you find your tickets!
Answer: Hi Nancy, we're so sorry to hear of the difficulties you've encountered with your order so far! Your order is backed by our 100% Guarantee, meaning your tickets are guaranteed to be valid for entry and delivered in time for the event or your money back - no scams here! If you have any other questions or concerns regarding your order our support team is happy to help! Just send them an email at customersupport@eventticketscenter.com or give them a call at 1-855-326-8155. Thanks!
Answer: Hi Daiton, thanks for reaching out! No need to worry, this delivery timeframe is standard, and all orders placed with ETC are backed by our 100% Guarantee, which states your tickets are guaranteed to be delivered in time for the event and valid for entry or your money back. If you have any other questions or concerns regarding your order, please feel free to contact our support team at customersupport@eventticketscenter.com or call them at 1-855-326-8155 - we're here for you!
Hi Jeff, it is our understanding that this situation has been resolved between the seller and yourself. We would greatly appreciate an updated review that reflects your experience with our customer support team, and if there's anything else we can do for you, please let us know. Thank you!