On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Disclaimer: Event Tickets Center is not associated with the company known as Tickets-Center. Event Tickets Center and Tickets-Center are two separately run companies with no affiliation.
Event Tickets Center is a marketplace for tickets to sport events, concerts and Broadway shows. Companies and fans list their inventory of tickets on our website and set ticket pricing and availability terms. All orders are backed by a 100% guarantee. You can order online from your computer, tablet or smartphone, thru our iOS or Android apps or by calling 855-326-8155.
Ticket prices can vary based on the popularity of an event or the location in the venue. You can find plenty of bargains on our site and there are thousands of tickets listed below face price.
There are tickets available to every major league sports game, including preseason games. Also, you can find listings for Division 1 college football, basketball, hockey and other sports. Sports playoffs tickets, from the Super Bowl, to the Worl...
The company enjoys a largely positive reputation, with customers frequently praising the ease and efficiency of the ticket purchasing process, as well as the prompt delivery of tickets. Many users appreciate the competitive pricing compared to other platforms, which enhances overall satisfaction. However, there are notable concerns regarding the lack of detailed seating maps and limited seat availability, leading to some frustration among customers. Additionally, the requirement for lengthy feedback can detract from the user experience. Overall, while the company excels in convenience and reliability, addressing these concerns could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Quick…easy….I don't like the additional fees….why not just price the tickets without all the additional add ons
Super easy checkout! Great price for great seats! I highly recommend.
Quick and easy ticket purchase. Thank you so much!,!
It was perfect. I did not have any problems buying my tickets.
This company should be ashamed of them selves for ripping off hard working Citizens, I paid over 200 dollars on there website, for 3 tickets that I could have purchased for the event holder at there website. When I put in the event online it rerouted me to the Event Tickets Center website. I should have know something was wrong when they wouldn't give me my seating, until after I paid and the outrageous service fees. How do you people sleep at night, after ripping off people big time, I went the event holder website, to see that these tickets were purchased for 25.50 per set, I don't understand how companies like this can operate legally. I know i'll never get my money back, but if this can help some other poor sucker, hope you crocks have a good life. I WILL NEVER EVER PRUCHASE AT THIS COMPANY AGAIN.
Concerned didn't see map option to identify seat location. Master card would not process.
I used this companies website to purchase baseball game tickets. The tickets I was sent were not for the same day I selected through the process. They would not refund and take back the tickets so that I could purchase the correct day. The more I thought about it the more I am positive I selected the right day, yet there customer service representatives were rude in placing the blame solely on me. Their customer support phone number said it was disconnected when I called. So I used their live chat. The representatives I chatted with, especially one of them, was extremely rude and unprofessional. He/She completely ignored my multiple requests for a supervisor. The company is a scam and there needs to be some guidelines and rules about how they do business. There seems to be none.
Following an investigation, it has been determined that the website did not make an error and the seller delivered the tickets the customer purchased. Once a seller's inventory is sold it is immediately removed from all distribution channels. This is why most ticketing sites have an All Sales Are Final policy. There is no scam, the order was fulfilled as promised. We're sorry to hear you were unhappy with the experience!
Easy to use, find the desired seating and look forward to the concert.
I went to Will Call to pick up my Clint Black tickets per the instructions from Event Tickets Center and found not only were the tickets total cost 180%+ above what others paid who purchased via the venue, but that they were general emission ONLY rather than the good seats that I was promised when I purchased them 4 months in advance! Also, to make matters worse I had to wait at Will Call for almost an hour before finally getting the tickets. Horrible experience.
Hi Lowery, thank you for bringing this to our attention. It looks like this situation is already being looked into for you by our support team. We appreciate your patience.
Fast and easy. I didn't have to look all around. I put in my interest and it pulled up the tickets immediately with a super convenient pay method.
Answer: No, it would not appear to be, based on my experiences with them. I regret not doing better due diligence before buying through them. My next stop will be my credit card company. DO NOT USE THIS COMPANY!
Answer: Hi Danny. The estimated delivery date is an estimation. These can vary greatly between venue and venue or the transfer platform like Ticketmaster. If you have any further questions, please direct them to our customer support team at customersupport@eventticketscenter.com - they should be able to answer any questions or concerns you have!
Answer: Hi brenda, your email confirmation should be in your email inbox. If you're still having trouble finding it, please reach out to customersupport@eventticketscenter.com and we should be able to assist you!
Answer: Hi Debra, Please reach out to our Customer Support team at customersupport@eventticketscenter.com - we should be able to help you find your tickets!
Answer: Hi Nancy, we're so sorry to hear of the difficulties you've encountered with your order so far! Your order is backed by our 100% Guarantee, meaning your tickets are guaranteed to be valid for entry and delivered in time for the event or your money back - no scams here! If you have any other questions or concerns regarding your order our support team is happy to help! Just send them an email at customersupport@eventticketscenter.com or give them a call at 1-855-326-8155. Thanks!
Answer: Hi Daiton, thanks for reaching out! No need to worry, this delivery timeframe is standard, and all orders placed with ETC are backed by our 100% Guarantee, which states your tickets are guaranteed to be delivered in time for the event and valid for entry or your money back. If you have any other questions or concerns regarding your order, please feel free to contact our support team at customersupport@eventticketscenter.com or call them at 1-855-326-8155 - we're here for you!
Hi Alvin, ETC is a resale marketplace - prices on our site may be above face value! We make sure this fact is displayed at the top of each page of our website. We do not try to hide who we are or what we do, and all orders placed on our site are backed by our 100% Guarantee - no scams here! We're sorry to hear you were unhappy with the experience.