EventTicketsCenterReviews 17,007

Unfortunately, I would not even rate this company with any star but unfortunately I had to choose one just to leave the message.

This company is terrible! They charge an extreme amount of money as a broker fee and perform horribly and not completely.

I purchased two tickets for my 5 year old son and I to attend monster jam on November 11,2023. It was a VIP package which included gifts, seats, pit passes and two $25 visa gift cards for food. For this, they charge me over $300 broker fee. Totaling over $900 for the event

I received the gifts which consisted of two clear backpacks and 2 cups. I did not receive my tickets, passes or gift cards until I made multiple attempts via email and phone to find out where those were at. I did finally after emails, I received the tickets for my seats and entry, but did not receive the pit passes and gift cards. I continued to email and call to receive the missing items.

Finally two days before the event after multiple emails and calls, I received the pit passes which came electronically. I still at that point, had not received the gift cards that were for the food. $25 visa debit cards.

The evening before the event I still had not received, and sent another email advising cell. Ultimately, I did not receive the two $25 visa gift cards that were even outlined in their own email.

I wonder what would have happened had I not put so much pressure with multiple emails and calls into the company to find out where my items were?.

I would strongly advise against doing business with this company. And there is no possible way this company deserves four stars that they are advertising.

I do not believe in rewarding bad behavior and this company exhibits that all the way through. Therefore, I would not recommend ever doing business with this company.

Find another way to get your tickets!