• EventTicketsCenter

EventTicketsCenter

Overview

EventTicketsCenter has a rating of 4.38 stars from 12,089 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EventTicketsCenter most frequently mention great experience, easy process, and service fee. EventTicketsCenter ranks 3rd among Tickets sites.

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 85.2%
Positive
6,635
Neutral
747
Negative
404
58
See all photos

What reviewers want you to know

Positive highlights

  • I would recommend using this platform again to order tickets.
  • Good experience, fast and easy ticket purchase with desired seats

Critical highlights

  • Terrible high service fee Terrible high service fee Terrible high service fee
  • Their customer service person hung up on me when I tried to dispute a pending charge from them!
How would you rate EventTicketsCenter?
Top Positive Review

“Fees a bit excess”

Kimberly H.
2/29/24

Easy ticket purchasing but add-on fees are excessive. Seems like a lot of gouging. Been a heavy concert goer for nearly 40 years (well over 200 shows) and rising "garbage" fees these days have deterred me from many concerts over last decade. Younger-up-and-coming generations can't afford this crap! When my generation stops coming…who will show up if y'all continue to price people out of getting tickets?

Top Critical Review

“Very disappointed!”

Terry R.
1/22/24

I had purchased tickets to an event that was held this last week. With the bad weather that came in and shut down half the state, closed roads all over. I could not drive out of town let alone to this event. I contacted them and nothing they could do about this because I didn't spend the extra for insurance. Very disappointing.

Reviews (12,089)

Rating

Timeframe

Other

Reviews that mention popular keywords

order tickets (230) service fee (336) ticket purchase (325) seating chart (80) event tickets (209) customer service (91) delivery fee (63) box office (26)
Thumbnail of user amandag1878
1 review
0 helpful votes
April 8th, 2024
Verified purchase

Fine I don't wanna enter 50 characters but if you're gonna make me into 50 characters here we go everything was great except for you charge too much for a delivery fee for what I don't even know because it's gonna come by email and really the service fee on top of that then trying to add $#*!ing insurance on top of that you money making company so good luck to you and thanks.

Thumbnail of user drronalds
1 review
0 helpful votes
February 3rd, 2024
Verified purchase

Very pleased that at this somewhat late date could get 5 tickets together. This will be my 13 year old granddaughter's first symphony and cannot think of a more beautiful piece to start. Checkout process was easy.

Thumbnail of user tracys1182
1 review
0 helpful votes
July 17th, 2022
Verified purchase

Easy in general. Wish they didn't hit you up with all kinds of offers at the end of payment.

Thumbnail of user mickeyd41
2 reviews
0 helpful votes
June 26th, 2022
Verified purchase

Several months ago I ordered tickets from a different site, used a card to secure great seats but never heard back, the card was not charged and I had no seats( this was confirmed when I called American Express to check for the charge) So I tried for the second time with event tickets so am hoping tthis effort will work with tickets Willy Nelson Aug 9 in Charlottesville.

Thumbnail of user johnl7089
1 review
0 helpful votes
February 12th, 2024
Verified purchase

Smooth as silk. Very informative. Just moved here. I want to experience theater in Alabama. We were lucky to score such great seats!

Thumbnail of user joshm816
1 review
0 helpful votes
December 2nd, 2022
Verified purchase

Easy thanks The process was very simple and we really enjoyed going through this platform for purchasing tickets at the Boston Celtics cannot wait it's gonna be a great time

Thumbnail of user danip76
1 review
0 helpful votes
February 15th, 2024
Verified purchase

It was fast and easy. No issue getting my tickets will use again if I want to go to another event. Very informative thank you

Thumbnail of user jennac193
1 review
15 helpful votes
November 18th, 2022
Verified purchase

We never buy tickets so we did not realize that when we pulled up the first ticket seller for Disney on Ice at Hershey (Event Tickets Center) it would be such a rip off. We paid $600 for four tickets, which we don't have that type of money to waste, but it was the only gift for my daughter's 4th birthday. We were not happy about the price but we did it, only to find out later that ticket master sold the tickets for $28 instead, it would have costs us $150 for four. I contacted ETC and they would not do anything about it. They said we could sell our tickets but in order to sell them, we needed to offer them at a significantly lower price. We were not successful in selling them. The event is this weekend and we just went to claim our tickets and they actually transfer them to Ticketmaster, showing how much cheaper the tickets are if we would have just gone through them, a huge slap in the face. I cannot believe they get away with doing this to families. I understand I should have done more research, but again, we don't go to events like this often, I had no clue that a "legit" ticket company would rip off families this bad.

Thumbnail of user candiceo21
Customer S. – EventTicketsCenter Rep

Hi Jenna, thanks for sharing your review with us! Event Tickets Center is a resale ticket marketplace, and prices on our site may be above face value. We make sure this fact is clearly displayed at the top of every page of our site. We do not own or price the tickets you see listed for sale on our site, all of that responsibility lies in the hands of the individual sellers who list their tickets on the exchange. We are upfront about who we are and what we do. All of this information and more is readily available on our site. We are sorry to hear you were unhappy with your experience.

Thumbnail of user barbarac3286
1 review
0 helpful votes
September 6th, 2023
Verified purchase

First time at Dorothy Chandler. I'm a New Yorker! The Met is much cheaper. I supplement my opera experience by Regal Movie Theatre HD live at the Met, plus my own extensive DVD collection. In NYC, I attended Free of charge with my 6th grade class twice a year.
We knew the lighting director. 24 years in Las Vegas, I taught opera, light
opera and Broadway musical theatre as an Adult Education teacher.

How do I order ticket's directly from your box office? I don't like 'Secondary market' I would attend more by you if it were less expensive.

Thumbnail of user ninaf89
1 review
17 helpful votes
November 8th, 2021

My son purchase tickets to Jack Harlow for Nov 6 in Seattle- 6hr drive from our home- they never emailed tickets- he called and after an hour someone finally picked up and said they would send a QR code- that did NOT have ticket information. He never got in concert now I've been holding for an hour trying to get money back! Total scam! We need a class action lawsuit- looks like this happens all the time!

Tip for consumers:
Do not use this site!!!!! Scam!!!

Products used:
None- missed event

Thumbnail of user candiceb54
Customer S. – EventTicketsCenter Rep

Nina, please tell your son to send us an email with his order number to feedback@eventticketscenter.com and we'll make sure this is taken care of. Thanks

Thumbnail of user dalec500
1 review
0 helpful votes
December 12th, 2022
Verified purchase

Fine. Here are my fifty characters which are required by this software. Now let me go.

Thumbnail of user kimberlyh2323
1 review
0 helpful votes
February 29th, 2024
Verified purchase

Easy ticket purchasing but add-on fees are excessive. Seems like a lot of gouging. Been a heavy concert goer for nearly 40 years (well over 200 shows) and rising "garbage" fees these days have deterred me from many concerts over last decade. Younger-up-and-coming generations can't afford this crap! When my generation stops coming…who will show up if y'all continue to price people out of getting tickets?

Thumbnail of user victorg419
2 reviews
0 helpful votes
July 8th, 2022
Verified purchase

The title said it best. I cannot wait for another show to come into town! Best day ever.

Thumbnail of user justing681
1 review
0 helpful votes
December 26th, 2022
Verified purchase

Good ticket buying experience but they make you give a review at the end that must be 50 characters so here's some random characters AFDDKJLDJHDJVSW;P[[2SNDKOWHOLISUD;SOLJDOIUSIAJWKAJJWHKUGKGKWEUGEWGDGFXFWGUDHUWHIDHUHWUYGSYFTYQSGFJULJLOULULO2YH3TKQWTLO;2'

Thumbnail of user tinal896
1 review
0 helpful votes
March 4th, 2024
Verified purchase

Very easy to order my tickets! I've been waiting for this production it seems, forever. I'm glad it's in my area! Thank you!

Thumbnail of user lynetted64
1 review
1 helpful vote
April 26th, 2022
Verified purchase

Obtaining the tickets was quite easy. The add on choices for protection and credit card things was a pain. Then verifying the purchase took more time than necessary. I realize some things are for our protection but this seemed to go beyond necessary. Also, I shouldn't have to have 50 words in a review if I can say it in 3 or 4.

Thumbnail of user chelliz1
1 review
0 helpful votes
February 3rd, 2024
Verified purchase

Hope you enjoy it looking forward to a great time. I've seen the show in Vegas for I know everything will be great.

Thumbnail of user aliceo184
1 review
0 helpful votes
November 28th, 2022
Verified purchase

Easy purchase hope seats will be satisfactory. 50 characters is a ridiculous number to require.

Thumbnail of user mariog290
1 review
0 helpful votes
March 5th, 2022
Verified purchase

Great very easy to purchase first time ever going to see live. Can't wait to watch with the wife. She's never seemed real cowboys before. It's an American privilege to be able to see the heartbeat of America up close.

Thumbnail of user anitaj304
1 review
0 helpful votes
February 14th, 2024
Verified purchase

Easy and quick. User friendly. Thank you for offering these tickets - my son will be thrilled that he is able to attend.

Thumbnail of user joanneh710
1 review
0 helpful votes
September 6th, 2022
Verified purchase

Great experience. Look forward to this concert. Could not see where my seats are from your chart. Where is GA?

Tip for consumers:
This is annoying. Filling this out.

Products used:
None

Thumbnail of user brandys242
1 review
0 helpful votes
May 4th, 2022
Verified purchase

The experience buying tickets was not hard. Thanks for being there for me in my time of need.

Thumbnail of user alishad64
1 review
0 helpful votes
June 25th, 2022
Verified purchase

Perfect Dude! I just jumped online and there they were! So so easy. Cant wait to go~~

Thumbnail of user matts1305
1 review
0 helpful votes
July 13th, 2022
Verified purchase

Pretty Easy to do online. Would be nice if there was an option to see the row and seat.

Thumbnail of user fabianag16
1 review
0 helpful votes
April 10th, 2024
Verified purchase

Amazing experience buying tickets with Events Ticket center. The website is intuitive and helpful on selecting seats! I highly recommend it!

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From the business

Disclaimer: Event Tickets Center is not associated with the company known as Tickets-Center. Event Tickets Center and Tickets-Center are two separately run companies with no affiliation.

Event Tickets Center is a marketplace for tickets to sport events, concerts and Broadway shows. Companies and fans list their inventory of tickets on our website and set ticket pricing and availability terms. All orders are backed by a 100% guarantee. You can order online from your computer, tablet or smartphone, thru our iOS or Android apps or by calling 855-326-8155.

Ticket prices can vary based on the popularity of an event or the location in the venue. You can find plenty of bargains on our site and there are thousands of tickets listed below face price.

There are tickets available to every major league sports game, including preseason games. Also, you can find listings for Division 1 college football, basketball, hockey and other sports. Sports playoffs tickets, from the Super Bowl, to the World Series to March Madness can be found on EventTicketsCenter.com.

Event Tickets Center is a proud member of the Gainesville Chamber of Commerce.

Business History

Event Tickets Center started in 2005. Since then, over 1 million orders have been completed on EventTicketsCenter.com. We have upgraded and improved our website many times and continually focus on providing a fast and easy ticket shopping experience. In addition to ordering from your computer, table or smartphone, you can now order thru our dedicated iOS and Android apps.

Company Representative

Thumbnail of user candiceo21
Customer S.
Customer Support
Typically responds within 3 days
Open 10 AM to 6 PM, Monday-Friday. Call 855-326-8155 to place an order or ask questions about your current order. We would love to hear from you.

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4.4
12,089 reviews
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