business logo of EventTicketsCenter

EventTicketsCenterReviews 17,007

3.3

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Disclaimer: Event Tickets Center is not associated with the company known as Tickets-Center. Event Tickets Center and Tickets-Center are two separately run companies with no affiliation.

Event Tickets Center is a marketplace for tickets to sport events, concerts and Broadway shows. Companies and fans list their inventory of tickets on our website and set ticket pricing and availability terms. All orders are backed by a 100% guarantee. You can order online from your computer, tablet or smartphone, thru our iOS or Android apps or by calling 855-326-8155.

Ticket prices can vary based on the popularity of an event or the location in the venue. You can find plenty of bargains on our site and there are thousands of tickets listed below face price.

There are tickets available to every major league sports game, including preseason games. Also, you can find listings for Division 1 college football, basketball, hockey and other sports. Sports playoffs tickets, from the Super Bowl, to the Worl...


eventticketscenter.com
Founded in 2005
Gainesville, FL, United States
How would you rate EventTicketsCenter?
grey star
grey star
grey star
grey star
grey star

EventTicketsCenter Reviews Summary

The company enjoys a largely positive reputation, with customers frequently praising the ease and efficiency of the ticket purchasing process, as well as the prompt delivery of tickets. Many users appreciate the competitive pricing compared to other platforms, which enhances overall satisfaction. However, there are notable concerns regarding the lack of detailed seating maps and limited seat availability, leading to some frustration among customers. Additionally, the requirement for lengthy feedback can detract from the user experience. Overall, while the company excels in convenience and reliability, addressing these concerns could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
Follow Muriel T.
Unfollow Muriel T.
Share Review
Report Review

A horrible experience
February 20, 2025

After over a half an hour of passwords and codes I think I need to go to Ticketmaster website and try to get tickets with a bar code. So far not successful! I am exhausted from the ludicrous experience.

Date of experience: February 10, 2025
Customer S. EventTicketsCenter Rep
10 months ago

Hi, Muriel. Sorry for any confusion! If you need any help locating your tickets please reach out to us at customersupport@eventticketscenter.com and we will be happy to help you get your tickets. Thanks!

Florida
2 reviews
0 helpful votes
Follow Vicki V.
Unfollow Vicki V.
Share Review
Report Review

Totally Ripped Off
February 12, 2025

I learned my lesson in a very expensive way. Never let your daughter order tickets on your phone and use your credit card. It is clearly stated that this is a not the venue its a resale market place. Unfortunately all sales are final. She bought 4 tickets, plus mark up and delivery fee (for a electronic ticket) for $559! Meanwhile at the venue, the seats are $35 each! With no mark up and no delivery fee! Highway robbery! $140 plus tax.
I will never use this company and I will tell anyone I know NOT to use this company.

Date of experience: February 1, 2025
Georgia
1 review
0 helpful votes
Follow Martha T.
Unfollow Martha T.
Share Review
Report Review

Righteous
February 5, 2025

First time using site but very easy to use. Hoping for a good show.

Date of experience: January 23, 2025
Mexico
1 review
0 helpful votes
Follow Francisco G.
Unfollow Francisco G.
Share Review
Report Review

Horrible
January 27, 2025

Uncharges you and then says you won't get the tickets until the day before the concert. Which makes no since because they are digital tickets.

Date of experience: January 17, 2025
Event Tickets C. EventTicketsCenter Rep
11 months ago

Hi, Francisco. Thanks for reaching out to us!

The estimated delivery date is listed on the "sellers note" on the listing - as is just that - an estimation! Many artists and venues have regulations in place about distributing tickets only 24-48 in advance. This is factored into the estimated delivery date, however it's entirely possible that you will get your tickets before then. Either way, all our tickets are covered by our 100% guarantee - so you will have legitimate tickets in time for your show!

We're sorry for any confusion and we hope you have a great day.

California
2 reviews
2 helpful votes
Follow Gary E.
Unfollow Gary E.
Share Review
Report Review

I purchased tickets for the Golden State Ballet Nutcracker for me and my daughters. Turns out I purchased for the wrong date.

I tried to contact customer service and unlike other sites, Ticketmaster, AXE, Stubhub, they were literally nowhere to be found. Somehow through two days of persistence, I found an angle.

Unlike other sites, I could just third party sell them. I had to go through their site and it's one I have never heard of. This, I was unable to sell 7 tickets that were in high demand and electronically deliverable because Event Tickets took my listing down a day ahead claiming that they wanted to give buyers enough time to obtain tickets. They are electronically delivered!

So now I am out $1100 and nobody is getting to use the site as there is not even an option to transfer the tickets to friends for free. Few options and difficult to navigate. I got screwed and I'm not a novice user.

This site is horrible. If you see it, walk away.

Date of experience: December 20, 2024
Maryland
1 review
0 helpful votes
Follow SAM K.
Unfollow SAM K.
Share Review
Report Review

Awful
December 3, 2024

Awful! I bought tickets to a show and didn't realize my friend had already bought me a ticket. So I went to return mine, because I paid almost $8 extra for the insurance. I called a number and got directed to another country answering phone calls. I could barely understand the man the connection was so terrible. He gave me some bogus "claim number" and I couldn't figure out what to do with it? I have emailed the company multiple times, no response. I also realized that I had paid 3x as much for my ticket through this site than my friend did. And when I looked two days later on their site, the tickets went up $20! Do NOT buy your tickets here!

Date of experience: November 23, 2024
Colorado
2 reviews
0 helpful votes
Follow Allen F.
Unfollow Allen F.
Share Review
Report Review

I can't wait until the Biden Administration comes down hard on you $#@% for junk fees! This is why I and many friends do go to live concerts anymore.

Date of experience: October 2, 2024
Event Tickets C. EventTicketsCenter Rep
over a year old

Hi, Allen. Thank you for taking the time to share your feedback with us. All service fees are prominently displayed before an order is placed. They are also shown in the order total price agreed to when the order is placed, the service fees are also only charged at the time the order is initially placed. Without these fees, the website would be unable to provide adequate service to our clients.

New York
1 review
0 helpful votes
Follow Alicia R.
Unfollow Alicia R.
Share Review
Report Review

Great
October 11, 2024

Too expensive, good seats are taken already. Will book earlier next time. Looking forward to the event.

Date of experience: October 1, 2024
Florida
1 review
0 helpful votes
Follow Jose P.
Unfollow Jose P.
Share Review
Report Review

Great service
October 11, 2024

Quick buy. Good price. Highly recommend. Will be there on Saturday.

Date of experience: October 1, 2024
New Jersey
1 review
0 helpful votes
Follow Danielle V.
Unfollow Danielle V.
Share Review
Report Review

Fine
October 11, 2024

Fine, it's a ticket site would like have known my seats since trying to be close to friends who also booked concert. So frustrated seats not available.

Date of experience: October 1, 2024
Colorado
1 review
0 helpful votes
Follow Miguel C.
Unfollow Miguel C.
Share Review
Report Review

Conpra de boletos
October 11, 2024

A mí me ha parecido una experiencia muy buena, por eso. Necesito tener éxito con esta compra y disfrutar mucho ese día.

Date of experience: October 1, 2024
Customer S. EventTicketsCenter Rep
over a year old

Hola miguel. Gracias por comunicarte con nosotros. Vuelve y cuéntanos cómo te va con el pedido. Si tienes algún problema, contáctanos a customersupport@eventticketscenter.com.

Montana
1 review
0 helpful votes
Follow Ty W.
Unfollow Ty W.
Share Review
Report Review

Foreigner adventure
October 11, 2024

Great service, and stoked for the chance to see some great classic rock 🎸

Date of experience: October 1, 2024
New Mexico
1 review
0 helpful votes
Follow Selena R.
Unfollow Selena R.
Share Review
Report Review

Great
October 11, 2024

Great easy thank you fantastic doing business with you I appreciate the ease of this purchase.

Date of experience: October 1, 2024
Arizona
1 review
0 helpful votes
Follow Rita K.
Unfollow Rita K.
Share Review
Report Review

Good prices
October 11, 2024

Easy and fast purchase. Good prices for post season tickets.

Date of experience: October 1, 2024
Arkansas
1 review
0 helpful votes
Follow Rhonda B.
Unfollow Rhonda B.
Share Review
Report Review

Korn
October 11, 2024

I'm going to this concert at the t mobile center in two weeks.

Date of experience: October 1, 2024
Ohio
1 review
0 helpful votes
Follow Dave R.
Unfollow Dave R.
Share Review
Report Review

Good Experience
October 11, 2024

Good Experience except for the surprise display of the fees. Should be up front.

Date of experience: October 1, 2024
Michigan
1 review
0 helpful votes
Follow Reid N.
Unfollow Reid N.
Share Review
Report Review

Lots of fees
October 11, 2024

Seemed like excessive about of fees.$50 on two tickets. But easy to use.

Date of experience: October 1, 2024
Customer S. EventTicketsCenter Rep
over a year old

Hi, Reid. Thanks for reaching out - our fees go toward paying for our website maintenance and security as well as expenses related to customer service. We're glad you found our site otherwise easy to use!

Washington
1 review
0 helpful votes
Follow Dianne X.
Unfollow Dianne X.
Share Review
Report Review

I thought I had to buy through Ticketmaster which would have cost an additional $62 for 2 tickets. So glad I kept looking for alternative.

Date of experience: October 1, 2024
Texas
1 review
0 helpful votes
Follow Nancy U.
Unfollow Nancy U.
Share Review
Report Review

I like it
October 11, 2024

I like it. I like this experience because this is my first time buying tickets online. So far it has been a great experience.

Date of experience: October 1, 2024
Ohio
1 review
0 helpful votes
Follow Kody P.
Unfollow Kody P.
Share Review
Report Review

Great
October 11, 2024

Quick and ease very simple way to enjoy an event. Fastest way I have ever received tickets, faster than mud cricket in a butter storm boys

Date of experience: October 1, 2024