On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Disclaimer: Event Tickets Center is not associated with the company known as Tickets-Center. Event Tickets Center and Tickets-Center are two separately run companies with no affiliation.
Event Tickets Center is a marketplace for tickets to sport events, concerts and Broadway shows. Companies and fans list their inventory of tickets on our website and set ticket pricing and availability terms. All orders are backed by a 100% guarantee. You can order online from your computer, tablet or smartphone, thru our iOS or Android apps or by calling 855-326-8155.
Ticket prices can vary based on the popularity of an event or the location in the venue. You can find plenty of bargains on our site and there are thousands of tickets listed below face price.
There are tickets available to every major league sports game, including preseason games. Also, you can find listings for Division 1 college football, basketball, hockey and other sports. Sports playoffs tickets, from the Super Bowl, to the Worl...
The company enjoys a largely positive reputation, with customers frequently praising the ease and efficiency of the ticket purchasing process, as well as the prompt delivery of tickets. Many users appreciate the competitive pricing compared to other platforms, which enhances overall satisfaction. However, there are notable concerns regarding the lack of detailed seating maps and limited seat availability, leading to some frustration among customers. Additionally, the requirement for lengthy feedback can detract from the user experience. Overall, while the company excels in convenience and reliability, addressing these concerns could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Overpriced, ticket says $32.19, I was charged over $70 for my ticket. I don't understand that, I'm hoping I'm not getting scammed because I will literally cry
Easiest purchase ever! Will purchase from you again! I was pleasantly surprised. Better than other ticket sellers.
I would have appreciated knowing the retail value of the ticket before purchasing. I also feel pretty uncomfortable that I did not receive my e-ticket at time of purchase. Instead, I need to wait until one day before the date of the event.
Easy to purchase tickets, now waiting to receive tickets so I can download on my Iphone and save to my wallet.
No issues placing the order. But If I had waited and gone to the actual event site I would have saved about a hundred bucks. Will not order any more from this site
Good it was a dry good experience I have never used it and it was easy to use. I will use it again and will recomend
Although the tickets are non refundable what happens if you get sick and cannot go or a death in the family
I don't think buying tickets for an event should take six emails, an app download, creation of a password and verification. It shouldn't be that complicated.
When you force me to leave a 100 character review my opinion on you goes down dramatically. Just let me move on with my life without doing so
Prefer that tickets be printed and mailed to me. Transfer and saving of tickets was confusing. I am not tech savvy. Took five attempts for Ticketmaster to verify phone. Not sure how to use wallet. Physical tickete should br an option given cost
Hi, Marilyn. As a secondary marketplace, our delivery options are limited by what the venue or primary box office do to deliver tickets, and what tickets brokers post to our online marketplace! We're sorry for the inconvenience.
Paid for 83 for seat tickets come in as 45 per seat where is the rest of the money we spent. Not happy at all. No way should we be spending 40 more for seats and get the tickets. Where does the other 40 go?
Hi Racheal,
Thank you for taking the time to share your feedback with us. We sincerely appreciate your input. As a team at Event Tickets Center, we want to ensure that your experience with us meets your expectations. Our platform operates as a resale marketplace, which might result in prices above the face value of the tickets. To ensure transparency, this information is prominently displayed at the top of each page on our website.
We're genuinely sorry that your recent experience didn't meet your expectations, and for any inconvenience this may have caused you. We understand how frustrating it can be when things don't go as planned.
Easy website to navigate, very helpful at finding what I need, and had fast email replies to make the process faster
Good experience purchasing the tickets were fast and easy. And I like the mobile part of the tickets. That way I will not lose it
I ordered tickets to a show from the venue's website, and never received a receipt or confirmation. Had to contact the venue, my credit card company and EventTicketsCenter to get the receipt/confirmation sent. The rep I spoke to@ EventTicketsCenter was helpful and got that email sent. But I had to jump through a few hoops to make it happen.
Hi, Carin. We appreciate your feedback regarding your experience. We're sorry the transaction was bumpy, we're glad things got sorted out for you!
Bonjour Sylvie. Nous sommes désolés pour toute confusion lors du processus de paiement. Nous affichons les informations concernant tous les prix en USD en haut à droite de chaque annonce, ainsi que le fait que nous sommes une place de marché de revente.
Nous apprécions vos commentaires et nous espérons que vous passerez un bon moment lors de votre événement!
The purchase of the tickets went very well and I'm so looking forward to the event but I appreciate the ease with which everything went l. Yes it was handled smoothly Thank you.
Good no problem accessing tickets. Easy, convenient.
Order was received promptly and verified by a separate email. Very efficient!
Answer: No, it would not appear to be, based on my experiences with them. I regret not doing better due diligence before buying through them. My next stop will be my credit card company. DO NOT USE THIS COMPANY!
Answer: Hi Danny. The estimated delivery date is an estimation. These can vary greatly between venue and venue or the transfer platform like Ticketmaster. If you have any further questions, please direct them to our customer support team at customersupport@eventticketscenter.com - they should be able to answer any questions or concerns you have!
Answer: Hi brenda, your email confirmation should be in your email inbox. If you're still having trouble finding it, please reach out to customersupport@eventticketscenter.com and we should be able to assist you!
Answer: Hi Debra, Please reach out to our Customer Support team at customersupport@eventticketscenter.com - we should be able to help you find your tickets!
Answer: Hi Nancy, we're so sorry to hear of the difficulties you've encountered with your order so far! Your order is backed by our 100% Guarantee, meaning your tickets are guaranteed to be valid for entry and delivered in time for the event or your money back - no scams here! If you have any other questions or concerns regarding your order our support team is happy to help! Just send them an email at customersupport@eventticketscenter.com or give them a call at 1-855-326-8155. Thanks!
Answer: Hi Daiton, thanks for reaching out! No need to worry, this delivery timeframe is standard, and all orders placed with ETC are backed by our 100% Guarantee, which states your tickets are guaranteed to be delivered in time for the event and valid for entry or your money back. If you have any other questions or concerns regarding your order, please feel free to contact our support team at customersupport@eventticketscenter.com or call them at 1-855-326-8155 - we're here for you!
Hi, Ant. Thanks for reaching out. You don't have to leave us a review!