On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Disclaimer: Event Tickets Center is not associated with the company known as Tickets-Center. Event Tickets Center and Tickets-Center are two separately run companies with no affiliation.
Event Tickets Center is a marketplace for tickets to sport events, concerts and Broadway shows. Companies and fans list their inventory of tickets on our website and set ticket pricing and availability terms. All orders are backed by a 100% guarantee. You can order online from your computer, tablet or smartphone, thru our iOS or Android apps or by calling 855-326-8155.
Ticket prices can vary based on the popularity of an event or the location in the venue. You can find plenty of bargains on our site and there are thousands of tickets listed below face price.
There are tickets available to every major league sports game, including preseason games. Also, you can find listings for Division 1 college football, basketball, hockey and other sports. Sports playoffs tickets, from the Super Bowl, to the Worl...
EventTicketsCenter Reviews Summary
The company enjoys a largely positive reputation, with customers frequently praising the ease and efficiency of the ticket purchasing process, as well as the prompt delivery of tickets. Many users appreciate the competitive pricing compared to other platforms, which enhances overall satisfaction. However, there are notable concerns regarding the lack of detailed seating maps and limited seat availability, leading to some frustration among customers. Additionally, the requirement for lengthy feedback can detract from the user experience. Overall, while the company excels in convenience and reliability, addressing these concerns could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Happy with my experience, the order was completed quickly. Blah, blah, blah, blah, blah, Blah, blah, blah, blah, blah
I can't find an email that describes how to print ticket I have a PIN # but have not been able to figure out how to print tickets they are a gift I want to print and put in a card
Heading over to Dillon/ Butte and hopefully Bozeman to see some great friends!
I have been graciously given this opportunity! Thank you all!
I'll be happy to adjust this to a 5 star review when my tickets are received. I haven't seen anything come through, and it's been days.
Fast and easy but the service fee charge is pretty high, I could've bought another ticket with that charge
Hi Lisa, thank you for taking the time to share your feedback with us. All service fees are prominently displayed before an order is placed. They are also shown in the order total price agreed to when the order is placed, the service fees are also only charged at the time the order is initially placed. Without these fees, the website would be unable to provide adequate service to our clients
Affirm made it a viable option for my wife and I to enjoy this concert. We are looking forward to attending the Chris Young concert.
HI there, I was excited to learn about Bill Frisell performing at the Ardmore Music Hall on Aug. 3. I googled "Bill Frisell, Ardmore Music Hall, tickets," and the first site that showed up was yours. I clicked, and saw a range of tickets, from $63 to $89. (https://www.eventticketscenter.com/bill-frisell-trio-ardmore-08-03-2025/*******/t) Wanting to get the best seats — because this was going to be part of a birthday celebration — I selected the $89 ones. With processing fees, the total amount I was charged was $244. I was later contacted by someone I did not know offering to send me the tickets I'd just paid for, via tixr. Foolishly, I accepted them. And via that very same app, I looked at the event and saw that the tickets I'd paid over $200 for could easily be gotten for $30 a piece. I called ETC hoping to get an immediate refund, and while you did offer to refund the processing fee, which I accepted and I appreciate, no concern was given to the fact that not only had I overpaid compared to the rate offered via the venue (via tixr) by 3x as much, I'd also overpaid on ETC (looking closer at the tickets, the $89 tickets I selected are the exact same as the $63 tickets, General admission.) To address, I would really appreciate it if you'd at least refund the difference of the ticket cost, as dictated by ETC ($26 per ticket; the difference between the $89 and $63 offering, for a total of $52.)
Hello David, thank you for taking the time to share your feedback with us. We'd like to clarify our policy at Event Tickets Center. We operate as a resale marketplace, which means that the tickets you find on our website are being sold by various individual sellers, not us.
To ensure transparency, we prominently display this information at the top of every page on our website. We don’t own or price the tickets listed on our site, that is done solely by the sellers who have listed their tickets for sale on our platform. This means that prices may be above or below face value.
If you're looking for more information, our FAQ page on the website provides insights into how our system works and what we're responsible for. We sincerely hope that this explanation helps to clarify any confusion you might have had.
They sell tickets they do not possess. Tried to cancel the order 15 hours after the order, 4 months prior to the event, they sent me to a different tougher seller site to sell the tickets that neither they nor I have in hand. Do NOT purchase through this company. I will continue to dispute this. Check out the complaints on the BBB page.
I would like a refund of the remaining payment of $130 as the venue sells them for $24 including fees!
Hi Susan,
Thank you for taking the time to share your feedback with us. We sincerely appreciate your input. As a team at Event Tickets Center, we want to ensure that your experience with us meets your expectations. Our platform operates as a resale marketplace, which might result in prices above the face value of the tickets. To ensure transparency, this information is prominently displayed at the top of each page on our website.
We're genuinely sorry that your recent experience didn't meet your expectations, and for any inconvenience this may have caused you
I mean…where are the words?!? Lol Word! How many more characters? How. Many. More. Question Make. Mate?
I was charged over $50 in fees and taxes on my purchase of three tickets at $48 each. Your app did not disclose your fees prior to purchase. I felt like we were ripped off and taken advantage off.
Hi, Steve! Thanks for reaching out regarding the fees. The full cost of the tickets (including fees) is displayed above the "Place order" button at checkout!
Choosing my seat and paying for the tickets was easy, but I was shocked by the per ticket price fee that was added… Seems a bit much for the three minutes I spent on your website
Ordered tickets. To many scam adds inserted into process at to much cost like $40/. About same as "ticketmaster".
So if event occurs as advertised, ok.
Could be so much better though.
Keep trying; I might not be buying though.
Process was easy to follow. The photos of the arena helped make our seat selection faster. Thank you for the service you provided.
You sent me the wrong ticket and you misrepresented yourself online. You refused to deal with my issue and were not helpful.
I want to cancel my tickets because I can not go to I'm am very sorry …. I would go to the next one so can you please me help me cancel the tickets please help me cancel the tickets
When I get tickets I will review the experience. It doesn't make sense to do that before I get the code for the tickets
It was very easy to purchase tkts and choose seats can't wait till the show…. This was my first experience….
I was so looking forward to this show. Ordered tickets, received order confirmation. Later received an email that due to a glitch my order was not processed and refunded. No explanation. Show was sold out by the time I tried to reorder.
A $30 per ticket service fee is robbery. When I got the tickets via email the instructions said I had to print them. We were at hotel with no office for guests. I called customer service to verify we really had to print the tickets and I was told "sorry. You were told printing the tickets was necessary." We got them printed and come to find out electronic tickets were accepted. What a waste of my time. Terrible service and overpriced service charges.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi, Diane. Please reach out to us at customersupport@eventticketscenter.com and we can provide some technical support. Some tickets are etickets that cannot be printed out, but we'll see what can be done. Thanks!