I purchased Windows 7 professional, and everything seemed fine, about a couple weeks after, i am now getting flagged for using a counterfeit version, DO NOT BUY FROM THEM
My company purchased the "Full Retail" version of Adobe CS5 on DVD for $595. The software was shipped quickly and it worked fine, but we had to phone Adobe for support and were informed that our license didn't qualify for support because it was the "Educational Version"! Further, it was licensed for resale in Asia, not here in the USA, and that it was already registered in Hong Kong!
How is that even possible unless they are selling black/grey market software...?
Purchased Win 7 (I thought anyway) I installed the product and within 2 weeks Microsoft informed me I had an ingenuine version of Win 7. Evalue has done nothing to remedy this issue. They make excuses and that's it. Please contact this person to submit your complaints (I hope THOUSANDS of you do)
Alyssa Reyes [mailto:*******@evaluesoftware.com]
Paid for a download of microsoft office for home and student 2010... no response, no email, don't answer their phone, don't answer their email... ripped off royally... BUYER BEWARE!
Big wall of text, sorry, but I want to give people details about my experience so they don't get fooled too:
Tried to get Adobe lightroom 4.0 at a good price, ordered the download version, got an email from Tavish Brower at eValueSoftware: "I apologize for the inconvenience as we are currently out of stock for the download license keys you have purchased, due to a few outstandingly large orders. The shipment for the license keys are on their way and are expected within the next week."
I download software ALL the time and asking a customer to wait until they get a new shipment of product keys in is ridiculous... as well... there seem to be other people in this review site saying similar things... very suspect...
They DID cancel my order, (I cancelled it the same day), but the CSR on the phone told me to check my email right away because they mus have gotten some keys in and they JUST sent me an email with the download/key... wow...
When I confirmed that I did not have a new email from Tavish Brower with my download and key, she acted all confused and said that they'll cancel my order but that she was taking a risk that I was being honest that the email did not come in... again... wow...
60 seconds later, the cancellation/refund email comes into my inbox... never saw the download/key email that was apparently "JUST SENT" by Tavish Brower.
Do yourself a favour and stay away from these guys.
I wanted to purchase a download of Publisher 2010. My first choice was evaluesoftware but I decided to check other websites before purchasing this product. This product was unavailable on all the other websites. I discovered that this product was also unavailable at evaluesoftware but they offered me a free upgrade to Professional Plus which includes this product. I always get a great value when dealing with evaluesoftware.
Polite young lady by phone. Went into web site ordered product. Waited for e-mail, downloaded product, installed, tested and run. All within four hours time. Everything was very efficient. Would certainly purchase from them again.
Tech Support helped as we tried to use the license code with the currently installed version of Office which expired. Followed their steps and we were up & running very quickly. Saved a lot of $$ and our company might be buying more licenses. Why pay full retail, when you can get the same thing for much less. Thanks again...
Purchased MS Office for Mac 2011 Business edition. Received email with serial number and link to download trial software from microsoft within an hour. Plugged in serial during install and I was up and running. No problems what so ever!
This is a wonderful website. They have great prices on lots of popular, everyday software. Site is easy to use and locate products. Their customer service / sales people are truly knowledgeable about the in depth details involved with multiple licensing of MS Office. I purchased a couple dozen licenses and due to low stock was upgraded to the Plus version at no additional charge. What a treat! Thanks for the great value and excellent service.
Super easy order process. Ended up not having the software I needed, so they upgraded me to the better version for no extra cost and without me even asking! Wonderful, would do business with them again for sure.:-)
Product delivered as promised... timely and easy to install with straight-forward, accurate instructions. Customer service was very easy to reach, no wait time. Best of all, the price was substantially lower than offers from competitors.
After reviewing product offerings on web site, called customer service for some clarification of products. Received very good information to move forward. Ordered product and received download without difficulty at all. Excellent value & service.
I've done business with these guys on several occasions and have never been disappointed. Fast, friendly and EXTREMELY price-competitive. Try them... you'll not be disappointed. Highest personal recommendation.
At first I was a little hesitant to order software from this site because the prices seemed too good to be true. After reading other customer reviews, I decided to purchase a download copy of Microsoft Project Standard 2010 to replace my current 2003 version. Later in the day I received an email saying that they were out of stock of the "standard" version, yet gave me a free upgrade to Microsoft Project Professional 2010 at no extra charge. I downloaded and successfully installed a full retail version of the software. I am one happy camper!
Great experience. Ordered Office 2010 Professional at the best price I could find. Received the Confirmation email in minutes and the Instructions & License keys in less than 90 minutes. The real kicker is that they were out of Professional and sent me Professional Plus at no extra charge! Will definitely be doing business with this company again.
Price was the determining factor in my choice, but the fact that I received the emailed link to activate the software within minutes made it that much better. Loaded perfectly first try, and I'm not tech-y. Very satisfied.
Order was handled promptly and with no problem at all. Price was very fair.
Especially helpful was the hint to download the software with something other than Internet Explorer, since it was prone to cause errors. Product key and order confirmation e-mails were received within an hour of placing the order.
Toll-free phone numbers to call in case of problems were provided, as were any other details should a problem arise and helpful hints to ensure a good installation. No problems were encountered.
I would definitely use their services again.
The order was easy to place for exactly what I wanted (Microsoft Office Professional 2010). I received an e-mail with my code and download info within 30 minutes. I installed the product and all aspects work great. It could not have been any faster or easier, and the price was the best I could find online on any site.
Everything went exactly as described for their download software. I ordered an Adobe Acrobat X download and received the licenses and download link via email in a little over an hour. Of course I was skeptical of their very low prices for software, so I did call them before I ordered to confirm that this price was for the full version (not an upgrade) and I also asked about how quickly I would get my downloadable licenses and they said I would receive an email within 2 hours of placing my order. That is exactly what happened and the software loaded and activated perfectly. I am very pleased to have found this low cost software supplier.
Answer: I just used evaluesoftware and expected an Adobe Acrobat X download within "2-4" hours per their e-mail to me. I soon receieved another e-mail that said they were out of stock for licenses and that it would be 5 days before I would be able to download. I read all of the comments on this site and called them immediately to get a refund but was surprised when they gave me a serial number allowing me to change my trial version (previosuly dowloaded from Adobe) to a full working version. The customer service rep did say they were out but she just happened to have an extra copy. I entered the serial number and it worked. So, other than the e-mail suggesting delays, I was able to purchase the software at a significant savings and get a serial number the same day. Now, whether this serial number is one that has several licenses attached to it or not, i do not know but I do have my software and it works. Thanks to all who commenetd on this thread. By calling I suspect I may have averted a problem similar to others.
Evaluesoftware has a rating of 4.5 stars from 596 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Evaluesoftware most frequently mention customer service, microsoft office and great price. Evaluesoftware ranks 185th among Windows sites.