etrailer Reviews Summary
The company has cultivated a strong reputation for high-quality products and reliable customer service, with many customers expressing satisfaction with the ease of ordering and the helpfulness of detailed product information on their website. Positive feedback highlights prompt shipping and effective support from representatives, fostering customer loyalty. However, some concerns emerged regarding specific product fit issues and return processes, particularly with camper-related items. Overall, while the company excels in product quality and customer assistance, enhancing clarity on specific product compatibility could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
It was great! Hitch arrived in very timely manner.
Easy finding part
Easy ordering
Quick shipping
Correct part received
Perfect fit
Great quality part.
Easy. Came right up when i typed it in and fit perfectly! Will order from here again if necessary
Rims and tires look great and fit perfectly. Hope they last longer then my other tires
No problems determining what I needed and easy to order
User friendly, helpful, great service. Prompt delivery
The Trailer Spare Locking devices I ordered from etrailer arrived promptly as promised. I was very impressed to find them even more substantial than the ones I have observed in use on various utility trailers.
Simple, easy process and received my order fast. Will be ordering from etrailer in the future.
Many RVers in Canada, Why don't you set up an etrailer canadian site. Pay in Canadian funds
Maybe I can save a few dollars that way. Other than that Thank-You
We found exactly as we wanted and at first it was a little hard to get together, but we got it perfect.
Finding my specific item was very easy, and it was priced competitively. The estimated delivery date was sooner than other vendors, and my item arrived a day earlier than expected. I am very pleased with my shopping experience at etrailer.com.
I was able to search for and find my product easily. Etrailer also has great technical write ups explaining their products and support. Priceing is reasonable and shipment was fast.
I tried to use the bushing in leaf spring but they were too large. My measurements were wrong.
I will have to order items with smaller o.d.
Thanks, Dave E.
Excellent product, shipping was fast, I waited a bit for the installation and tested it for several days, and I can say that I am satisfied with the results.
Great price and fast delivery. Just a little disappointed it was made in China.
I'm happy with the products I purchased, all good!
Had what I needed. Good information on product. Informative website, really helped focus in on what would fit.
Good kit and good instructional videos that make installing look easy.
Purchased rv water supply hoses and tow cables. Products are as advertised. Arrived on time in good condition.
From the business
The trailer hitch and trailer parts experts. We have 75 years in quality customer service, and can help you find what you need for your towing, RV, marine, off-road, performance, and outdoor adventures. Shop products from over 400 brands using our content including: original photos, installation videos, detailed products descriptions, expert questions, help articles, reviews and so much more. Our fit guide has over 3,800 vehicle and 2500 RV entries of custom fit items, all you have to do is enter your information.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members