The company has cultivated a strong reputation for high-quality products and reliable customer service, with many customers expressing satisfaction with the ease of ordering and the helpfulness of detailed product information on their website. Positive feedback highlights prompt shipping and effective support from representatives, fostering customer loyalty. However, some concerns emerged regarding specific product fit issues and return processes, particularly with camper-related items. Overall, while the company excels in product quality and customer assistance, enhancing clarity on specific product compatibility could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
Efficient and safe delivery. Just had it put on my vehicle yesterday. Works great! Thank you.
I have no issues with the hitch but it was a day late and we needed it to take our bicycles with us on vacation. I was told 2 day delivery and it actually took 3 which still is not bad at all but unfortunately I have to return it because that day given was crucial to my order. I was able to get a hitch directly through our Mazda dealer that day and still take our bicycles.
Good experience but I do all the work myself when ordering on line.
All went well with the Trailer repairs and strong connections
Very hard the find this locally, luckly etrailer have it, Made this buying experiece a breeze. Thanks.
Somewhat confusing. When I received my hitch it looked like I ordered the wrong one. I called etrailer and it turned out that it was the correct one.
Quick delivery! Quality product! Better than the factory one!
Great shipping and quality and there were no issue. All parts arrived ontime.
Super happy with how the product looks and excited to get it installed. Was super impressed to how fast they processed and shipped the coupler to me
Nothing too tricky. Just make sure your socket extension IS at least six inches long to give adequate clearance under the tailpipe tip when torqueing down the bolts on that side. My only (nitpicky) complaint is that the picture of the underbody panel and where to make the cutout was kinda dark and took a little looking at to get sorted out. Otherwise, no problem.
Awesome service but not the right fit for my camper.
Thanks for getting the product to me so quickly!
Shipped across the border and in my hands in just a few days.
Thanks to Jesse for answering all my questions. Shopping experience was great. I'm a return customer as I bought receiver hitch for my 2015 Infinity which has been fantastic for pulling my utility trailer and now my Aliner Ranger 10 trailer. This purchase is for transporting my New EV Outset my Ryvid. On the rear of my Aliner trailer.
The hitch came for my 2023 Palisade in just a couple of days and along with the hitch were very clear installation instructions with pictures included! I am very pleased!
Installation was very easy, and the the 7 way plug makes it even better to connect to my other trucks. The 3500 lb. A-Frame jack operated flawlessly my trailer is a 10,000 lb & it weighs 2,400 lb empty when loaded with the tractor it come to 8,400 lbs. As expected the electric A-Frame had no trouble lifting from tounge weight & the light comes in very handy when loading early mornings & late nights at the farm. I highly recommend it. I will be purchasing another 3500 lb. Electric A-Frame jack for other trailer.
I ordered a replacement rim and tire for our 1996 Coleman Fleetwood Key West pop up camper. It was exactly what I needed and the rim was close to what we had on the camper. The order was processed and shipped fast. I'm very happy with the results.
My experience was smooth. I will shop with etrailer again
Easy to order. Reasonable prices! Shipped and received very quick!
Perfect fit of living quarters vent. All you needed was in the install kit.
Answer: First one to pop up on google search. No other reason.
Answer: Good afternoon, Andrey: Thank you for your interest in etrailer.com. I am happy to answer any questions that you have via email. You can contact me at rebeccan@etrailer.com or via phone at 1-800-298-8924. We are available from 7 AM to 8 PM Mon-Fri central, 9 AM to 5 PM Saturday and 12 PM to 6 PM Sunday. Please keep in mind that we are not able to ship to the UK. Rebecca N
Answer: Dont bother they shipped me open items missing everything... twice when i ordered NEW
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