• E*TRADE

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Overview

E*TRADE has a rating of 1.59 stars from 272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about E*TRADE most frequently mention customer service, debit card, and live chat problems. E*TRADE ranks 69th among Brokerage sites.

  • Service
    105
  • Value
    95
  • Quality
    96
Positive reviews (last 12 months): 2%
Positive
1
Neutral
1
Negative
48
23
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • They are the worst customer service I have ever seen.
  • I called Morgan Stanley (their owners) and complained about it.
How would you rate E*TRADE?
Top Positive Review

“Great”

Traci G.
10/10/23

Great platform for trading. Very straightforward and not at all scammy like a lot of trading sites can be. Test test test

Top Critical Review

“WORSE customer service ever”

Agustina C.
2/23/24

It went from the best online platform to trade to the WORSE since it got bought by Morgan Stanley! If you need to talk with someone FORGET about it. You get placed in a waiting line for 30 to 50 minutes. You end up hanging up, tired of waiting.

Reviews (272)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (74) morgan stanley (16)
Thumbnail of user tracig6
54 reviews
434 helpful votes
October 10th, 2023

Great platform for trading. Very straightforward and not at all scammy like a lot of trading sites can be. Test test test

Thumbnail of user maryh174
3 reviews
3 helpful votes
December 4th, 2017

E-Trade is the perfect online trading site. Very easy to use. It even has information with which one might educate oneself on the intricacies of trading. And a phone call brings you live, friendly help. E-TRADE makes trading fun!

Thumbnail of user alexg645
1 review
0 helpful votes
July 18th, 2020

Great customer support at Etrade. They really take the time to speak with you about all questions you have related to your account. It has been a great experience using them and I will continue to do so!

Thumbnail of user allisone43
1 review
0 helpful votes
March 5th, 2020

Lost money to E Trade? Let Express Recovery Pro (*******@yahoo) help you get your money back!

Thumbnail of user johnr575
1 review
0 helpful votes
December 8th, 2017

They have a huge mixture of clothing at many different price ranges. You can get basics and you can get some super trendy things that you won't find elsewhere. They have great prices. Their swimsuit selection is excellent.
Shipping is always fast. Love it.
My favorite part is that you can see almost every item on a model in a video. So you can see how it looks on someone who is moving... not just posing. It helps me make a lot of decisions. I wish every place did that!

Thumbnail of user simrahm
10 reviews
9 helpful votes
March 29th, 2016

Fantastic trading platform. I can run long and short on here, making it real easy to make extra cash via this platform.

Thumbnail of user ramyh1
3 reviews
1 helpful vote
January 22nd, 2017

They allow you to trade and buy and sell from the comfort of your home! Last month I was using them for many hours but now I use them even more

Thumbnail of user mdf8
1 review
1 helpful vote
November 20th, 2017

I hope eaarnopedia would be better service in Bangladesh. If it paid there user's request of amount the user increase day by day.

Thumbnail of user johnh502
2 reviews
3 helpful votes
April 26th, 2016

Etrade is a pretty good trading platform. Makes it easy for quick in and out trades.

Thumbnail of user chevoughnc
2 reviews
13 helpful votes
December 22nd, 2017

I am getting cash back for items I was already planning on buying. It is like getting an extra discount especially around the holidays when cash back is doubled.

Thumbnail of user satishr1
3 reviews
1 helpful vote
December 3rd, 2017

E trade is good for those who can't go in the market or it is safe for croud. Safe money and safe time

Thumbnail of user christopherh70
7 reviews
11 helpful votes
March 29th, 2016

Great trading platform. It really makes trading easier. Only downside is that it occasionally fubars itself and you can't always deposit back into the same account that you draw from.

Thumbnail of user nickd59
7 reviews
11 helpful votes
March 29th, 2016

A pretty good trading site. Makes it easy to trade with their app on your phone. Overall I am happy with the site.

Thumbnail of user valorym
6 reviews
9 helpful votes
April 5th, 2016

The perfect trading platform in my mind. The phone app helps to.

Thumbnail of user kamleshb
1 review
0 helpful votes
October 12th, 2017

E trade is the best platform to trade and give genuine services to me. Highly recommendable service of profitaim

Thumbnail of user saraha97
4 reviews
7 helpful votes
March 30th, 2016

Pretty good trading platform.

Thumbnail of user sarahc166
5 reviews
12 helpful votes
April 4th, 2016

Pretty good trading platform.

Thumbnail of user victoriag27
3 reviews
2 helpful votes
April 4th, 2016

A pretty good trading platform.

Thumbnail of user doogenf
2 reviews
2 helpful votes
April 4th, 2016

Pretty good trading platform.

Thumbnail of user arielq
3 reviews
1 helpful vote
April 6th, 2016

Pretty good trading platform.

Thumbnail of user bartm27
5 reviews
9 helpful votes
April 12th, 2016

Solid trading platform. Makes it easy to buy/sell stocks.

Thumbnail of user alexc128
3 reviews
5 helpful votes
April 12th, 2016

Pretty good trading platform.

Thumbnail of user enriquer7
2 reviews
5 helpful votes
June 30th, 2016

I have been using them for 13 years and I haven't have a single problem; any little issues where intermediately solved.

Thumbnail of user nikkib35
2 reviews
0 helpful votes
January 30th, 2016

The site has some of the best rates in trading

Thumbnail of user adaml49
5 reviews
10 helpful votes
January 25th, 2016

Everything is there for research = free

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