Mary H.

E-Trade is the perfect online trading site. Very easy to use. It even has information with which one might educate oneself on the intricacies of trading. And a phone call brings you live, friendly help. E-TRADE makes trading fun!

I called the phone number from HP's online support site because my computer was so slow, I couldn't watch videos. The HP tech had me pay $59.95, then told me to download some updates. My computer froze. It couldn't download the updates, so I told the HP tech I didn't want to pay for their unusable support. The tech assured me I would not be charged. I spoke with their billing department to make sure I wouldn't be charged. I documented the case number and the names of both HP techs. I called Microsoft Answer Desk; the tech there found my computer was missing a "background intelligence transfer" code, so I couldn't get updates. He restored my computer's missing code, and fixed my computer. But for the past 6 months, HP has insisted on charging me, though I disputed the charge through my credit card company, Discover. Discover finally credited me $30, because HP refused to refund the amount they unjustly charged me. I will never buy another HP product.

EBay's PayPal discriminated against me and refused to process my transaction! Though my credit score is over 800, eBay's PayPal declined to process my Discover card (despite Discover agreeing to honor my purchase amount), because "PayPal's program compared my seller's location (Hurst, Texas), sale price, and my location (San Fernando Valley) and decided that most similar transactions DID NOT END WELL." So PayPal discriminated against me and refused to process my transaction! This is a totalitarian outrage! PayPal should be prosecuted for unjustly forbidding commerce. IF PAYPAL (UNJUSTLY OR NOT) REFUSES TO DO BUSINESS WITH YOU, YOU CANNOT BUY ON EBAY. You never know what purchase PayPal will "generously" allow or disallow you to make with your own money! PayPal had no problems processing over a thousand dollars worth of my purchases from a store in New Jersey, so it must be the Hurst Texas location they do not like. No business should get away with being allowed to discriminate like that! Shame on eBay! Shame on PayPal! Everyone should disconnect from PayPal at once.