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eTagsReviews 26,460

4.4

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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

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joan l.
0 reviews
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Quick and easy following directions
July 30, 2015

Quick and easy following directions.

Date of experience: July 30, 2015
Free M.
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Quick and easy
July 30, 2015

Quick and easy

Date of experience: July 30, 2015
Norma E.
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This website is misleading customers with the charges on line. It does not state what the charges is going to be. It only gives you an estimate of a low price as a way to make you renew using their services. In my case $28.85 vs the actual fee of $ 36.85. Any online purchase or transaction states the total fee proceding into the transaction.Calling customer service does not help resolving the issue.

Date of experience: July 30, 2015
magaliz h.
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Very good
July 30, 2015

Very good

Date of experience: July 30, 2015
Liliana L.
0 reviews
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Very fast the process
July 30, 2015

Very fast the process.

Date of experience: July 30, 2015
Sue M.
0 reviews
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Do not understand why needed tag # twice
July 30, 2015

Do not understand why needed tag # twice. Took me longer!

Date of experience: July 30, 2015
Donna P.
2 reviews
0 helpful votes
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All fees should be available before checkout
July 30, 2015

All fees should be available before checkout. I did not read that there was a $19.95 fee for the use of your service.

Date of experience: July 30, 2015
Kathleeen N.
0 reviews
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Very easy and convenient
July 30, 2015

Very easy and convenient

Date of experience: July 30, 2015
Gene G.
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It would be nice if you know your total and if you and when is going to be received.

Date of experience: July 30, 2015
Jessa S.
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Very user friendly site and easy to follow
July 29, 2015

Very user friendly site and easy to follow. Took minutes to complete my order. Only issue was the final price was MUCH more than what was originally displayed when I ordered. I wish that charges/pricing were more accurately reflected beforehand.

Date of experience: July 29, 2015
Juanita M.
0 reviews
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This method of renewal is easy and benefits busy schedules. Thank you.

Date of experience: July 29, 2015
DANIEL G.
0 reviews
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Has been delivered
July 29, 2015

Has been delivered. Thank you.

Date of experience: July 29, 2015
Robert P.
0 reviews
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Great!
July 29, 2015

Great!

Date of experience: July 29, 2015
Mary G.
4 reviews
0 helpful votes
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Good experience
July 29, 2015

Good experience

Date of experience: July 29, 2015
Shanda A.
0 reviews
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Quick and easy, however, I was appalled by all of the charges that were tacked on to this tag. I will not be using your service again... additionally, I mistakingly went to your site thinking it was a county or state site.

Date of experience: July 29, 2015
Donna R.
0 reviews
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Good
July 29, 2015

Good

Date of experience: July 29, 2015
Robert S.
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Overcharged
July 29, 2015

Overcharged. Not aware you were a fee base website until after the fact

Date of experience: July 29, 2015
Wayne M.
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If the tags get here quickly, this is by far the easiest way to renew.

Date of experience: July 29, 2015
Virginia F.
3 reviews
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Would be good to know exact amount being charged for the registration renewal.

Date of experience: July 29, 2015
Sagar M.
0 reviews
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It was a very smooth and easy transaction
July 29, 2015

It was a very smooth and easy transaction. Thank you

Date of experience: July 29, 2015