business logo of eReplacementParts

eReplacementPartsReviews 4,467

3.2

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate eReplacementParts?
grey star
grey star
grey star
grey star
grey star

eReplacementParts Reviews Summary

eReplacementParts has a rating of 3.2 stars from 4,467 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.

service
806
value
889
shipping
903
returns
261
quality
845
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Oklahoma
1 review
0 helpful votes
Follow Rodd P.
Unfollow Rodd P.
Share Review
Report Review

Poor communication
September 25, 2021

There was a hole in my box, it allowed a part to fall out in shipping. The other part fell out in my living room. There was not enough packing in the box allowing items to move around to much. After sending an email about the missing part, i got no communication from them. So i call it lesson learned i wont order from them again and write it off as stupid tax.

Date of experience: September 25, 2021
Illinois
2 reviews
0 helpful votes
Follow CHRISTOPHER A.
Unfollow CHRISTOPHER A.
Share Review
Report Review

Shipping issue
September 23, 2021

So my purchase went fine and I received my part as expected and it does work as it should. However the shipping package it was sent in really lacked any thought or effort. I purchased a circuit board. Of which everyone knows or can see any circuit board is pretty fragile so care should be taken to place into something to protect it from being best around and thrown while traveling thru our postal system. Yet what I receive was a circuited board in a regular USPS plastic bag with a single thin wrap of bubble wrap in a zip lock bag. When opened the board had been beaten around enough it had cut through the zip lock and the bubble wrap was off if it. When my mail carrier brought it to my front door it was dropped on the pavement and I figured it would never work just from that fall. I installed the board and it does function as it should but only after I went through the entire board and bent the diodes and capacitors and resistors all back upright as they all had been mashed flat against the board during shipping I assume. The board itslef looked worn and used. I believe it was a new board just that the non protective package it was sent in did just that. Didn't provide any protection for a 4"x 4" circuit board that cost almost $200. I expected a small box willed with something to absorb impacts would have been the proper way to send this part across the country but whoever shipped it obviously didn't have the same opinion didnt see it the same or have the common sense to understand what is fragile and what isn't. That's why I only gave 4 stars.

Date of experience: September 23, 2021
Missouri
1 review
0 helpful votes
Follow john M.
Unfollow john M.
Share Review
Report Review

Fast, easy, correct
September 23, 2021

Great job, correct part, timely service. Website is easy to use, very user friendly. I will continue to do business with them

Date of experience: September 23, 2021
Connecticut
1 review
0 helpful votes
Follow Hugh P.
Unfollow Hugh P.
Share Review
Report Review

Unbelievable Source for Parts
September 23, 2021

When you need that one little part to repair a tool or appliance, they always seem to have it or can source it. And their prices are very reasonable especially when you consider how unusual some of those little parts really are.

Date of experience: September 23, 2021
Florida
1 review
0 helpful votes
Follow Charles M.
Unfollow Charles M.
Share Review
Report Review

Great service!
September 23, 2021

The part I needed was unusual and the staff was very helpful. Although they weren't able to fulfill my need, Kudos to Customer Service! Thanks again.

Date of experience: September 22, 2021
Utah
1 review
0 helpful votes
Follow Monica H.
Unfollow Monica H.
Share Review
Report Review

So simple and speedy!
September 22, 2021

I was delighted to find the replacement part I needed on the eReplacementParts website - the searching was easy, ordering was simple, the price was very good, and the part arrived in just a few days. They must have shipped it immediately. What great service! I will definitely count on eReplacementParts for all future needs. Thank you for making repairing easy!

Date of experience: September 22, 2021
Maryland
1 review
0 helpful votes
Follow Shelia J.
Unfollow Shelia J.
Share Review
Report Review

Great service!
September 22, 2021

I ordered a replacement piece for my blender and it was delivered very quickly. I will order from this company again.

Date of experience: September 22, 2021
Georgia
1 review
0 helpful votes
Follow Julie D.
Unfollow Julie D.
Share Review
Report Review

Getting my parts
September 22, 2021

I ordered 3 washer parts with an 1 item backordered. I canceled backordered part. The remaining order never shipped. We waited weeks for the parts that never shipped until I canceled the original order and reordered the 2 remaining parts. The company never assisted us in getting the parts with free shipping or expedited shipping. We are very dissatisfied with their fulfillment of our order.

Date of experience: September 22, 2021
Maine
1 review
0 helpful votes
Follow Gary L.
Unfollow Gary L.
Share Review
Report Review

Exact part
September 22, 2021

I was having trouble locating an edge guide for my Dewalt 20 volt saw. I found it on this website at a reasonable cost and it was shipped to me quickly. I will use this company from now on for replacement of parts for my woodworking equipment.

Date of experience: September 22, 2021
California
4 reviews
0 helpful votes
Follow rita n.
Unfollow rita n.
Share Review
Report Review

I love this site! They simplified buying the replacement brushes I needed for my Dremel 4300. It's a brand new Dremel so the parts are for later just in case. I bought 2 sets of 2. I have included the part number in the photo in case anyone needs it and you can get a peek at the erplacementparts receipt, but I won't show personal info. The site is legit. I have vetted it for you. Have a nice day, everyone! I might ad here that they sell parts for not only Dremel brushes, but for outdoor equipment, indoor appliances, power tools of all sorts, the list is endless. If you need parts, consider them. At the time of my purchase, this was the only result I could find. Nobody else had these hard to find brushes. I'm not compensated for my reviews. I won't take rewards or pay. I do it because I know how lost I was to finally have enough money to buy a Dremel but I wouldn't buy it until I could secure a deal on some brushes as brushes are always the first thing to go on rotary tools. It was looking grim and my old rotary tool had to be tossed because the brushes cannot be changed on that brand.

Bosch makes the brushes for the Dremels. Some don't know this. I keep all my parts and manuals to everything I buy in Ziplocs.
Date of experience: September 21, 2021
Virginia
1 review
0 helpful votes
Follow DOUG D.
Unfollow DOUG D.
Share Review
Report Review

Cheap copy, Not OEM
September 20, 2021

Cheap copy not OEM part. Can see printing inside from recycled metal. No foam seal on the ends like the OEM part has.

Date of experience: September 20, 2021
Utah
1 review
0 helpful votes
Follow Allan C.
Unfollow Allan C.
Share Review
Report Review

Thanks E-replacement parts for having the drive belt I desperately needed for my Chinese lathe. And only 25 mi from my shop. P

Date of experience: September 18, 2021
New Jersey
2 reviews
0 helpful votes
Follow Blake B.
Unfollow Blake B.
Share Review
Report Review

It was broke
September 18, 2021

Good job. Got part quickly, it was an odd ball order of a very small part that cost very little but you guys came up with it!

Date of experience: September 17, 2021
South Carolina
1 review
0 helpful votes
Follow Joe H.
Unfollow Joe H.
Share Review
Report Review

Shindaiwa parts
September 16, 2021

I was able to get exact replacement parts to repair my Shindaiwa hedge trimmer. They have exploded views online of my hedge trimmer. Lady in customer service was very helpful. I couldn't find correct parts anyplace else. I've bought parts from them several times now. They are one of my go to places for parts to fix my equipment. Good online company to deal with. I was frustrated trying to fix this hedge trimmer, then came upon eRepacementParts online and ordered what I needed. Parts arrived in a few days and hedge trimmer running very good with factory replacement parts. I don't know if it can get any better.

Date of experience: September 16, 2021
New Jersey
1 review
0 helpful votes
Follow Gregory M.
Unfollow Gregory M.
Share Review
Report Review

I needed to replace the blade adapter for a Sears Craftsman lawn mower I had for a number of years. I was able to use the search engine with the model and part number from my Craftsman mower to find the replacement part. I was given several delivery options and received the part in less than 1 week.

Date of experience: September 15, 2021
Texas
1 review
0 helpful votes
Follow Suleiman A.
Unfollow Suleiman A.
Share Review
Report Review

Wrong part
September 15, 2021

Although, it was easy online purchase and reasonable price, yet wrong part was sent, it wasn't worth of return it back.

Date of experience: September 15, 2021
Georgia
1 review
0 helpful votes
Follow DAVID G.
Unfollow DAVID G.
Share Review
Report Review

Great service!
September 15, 2021

I needed a replacement lens for our exhaust hood lens. It was so easy to find it on the site and ordering was a breeze. It arrived a day earlier than scheduled. I highly recommend this company!

Date of experience: September 15, 2021
Oklahoma
1 review
0 helpful votes
Follow Chuck H.
Unfollow Chuck H.
Share Review
Report Review

Perfect fit
September 15, 2021

Find a $130 reel for $5 at resale shop with cracked bail arm. Found it on the site for around $10 shipped. Excited to try it now. Thanks guys!

Date of experience: September 15, 2021
Oklahoma
1 review
0 helpful votes
Follow Kimmarie K.
Unfollow Kimmarie K.
Share Review
Report Review

I Truly appreciate you having the parts I needed. And for the fast delivery. Now I wish I could find a lid for the water reservoir. Thank you again

Date of experience: September 14, 2021
Pennsylvania
1 review
0 helpful votes
Follow Dawn J.
Unfollow Dawn J.
Share Review
Report Review

I found this site easy to navigate and the parts pictures where clear enough for my garden tractor to find what I needed. The prices are reasonable, and the whole process was simple. I ordered a piece to my older Craftsman lawn tractor bagger system. Glad they had it. It was shipped in a big enough box and pretty lightweight but the box was crushed and opened - truly a shipping and delivery issue, though there wasn't anything in the box besides the item. I am so glad it wasn't damaged. Perhaps a bit more packing care can be given. The order was shipped in a very reasonable time

Date of experience: September 14, 2021

From the business

Fix your equipment today - We offer repair parts, appliance parts, tool parts, diagrams, and repair advice for all major brands to make your repairs easy.


ereplacementparts.com
Midvale,, UT, United States
+398