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eReplacementParts has a rating of 3.2 stars from 4,467 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.
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There was a hole in my box, it allowed a part to fall out in shipping. The other part fell out in my living room. There was not enough packing in the box allowing items to move around to much. After sending an email about the missing part, i got no communication from them. So i call it lesson learned i wont order from them again and write it off as stupid tax.
So my purchase went fine and I received my part as expected and it does work as it should. However the shipping package it was sent in really lacked any thought or effort. I purchased a circuit board. Of which everyone knows or can see any circuit board is pretty fragile so care should be taken to place into something to protect it from being best around and thrown while traveling thru our postal system. Yet what I receive was a circuited board in a regular USPS plastic bag with a single thin wrap of bubble wrap in a zip lock bag. When opened the board had been beaten around enough it had cut through the zip lock and the bubble wrap was off if it. When my mail carrier brought it to my front door it was dropped on the pavement and I figured it would never work just from that fall. I installed the board and it does function as it should but only after I went through the entire board and bent the diodes and capacitors and resistors all back upright as they all had been mashed flat against the board during shipping I assume. The board itslef looked worn and used. I believe it was a new board just that the non protective package it was sent in did just that. Didn't provide any protection for a 4"x 4" circuit board that cost almost $200. I expected a small box willed with something to absorb impacts would have been the proper way to send this part across the country but whoever shipped it obviously didn't have the same opinion didnt see it the same or have the common sense to understand what is fragile and what isn't. That's why I only gave 4 stars.
Great job, correct part, timely service. Website is easy to use, very user friendly. I will continue to do business with them
When you need that one little part to repair a tool or appliance, they always seem to have it or can source it. And their prices are very reasonable especially when you consider how unusual some of those little parts really are.
The part I needed was unusual and the staff was very helpful. Although they weren't able to fulfill my need, Kudos to Customer Service! Thanks again.
I was delighted to find the replacement part I needed on the eReplacementParts website - the searching was easy, ordering was simple, the price was very good, and the part arrived in just a few days. They must have shipped it immediately. What great service! I will definitely count on eReplacementParts for all future needs. Thank you for making repairing easy!
I ordered a replacement piece for my blender and it was delivered very quickly. I will order from this company again.
I ordered 3 washer parts with an 1 item backordered. I canceled backordered part. The remaining order never shipped. We waited weeks for the parts that never shipped until I canceled the original order and reordered the 2 remaining parts. The company never assisted us in getting the parts with free shipping or expedited shipping. We are very dissatisfied with their fulfillment of our order.
I was having trouble locating an edge guide for my Dewalt 20 volt saw. I found it on this website at a reasonable cost and it was shipped to me quickly. I will use this company from now on for replacement of parts for my woodworking equipment.
I love this site! They simplified buying the replacement brushes I needed for my Dremel 4300. It's a brand new Dremel so the parts are for later just in case. I bought 2 sets of 2. I have included the part number in the photo in case anyone needs it and you can get a peek at the erplacementparts receipt, but I won't show personal info. The site is legit. I have vetted it for you. Have a nice day, everyone! I might ad here that they sell parts for not only Dremel brushes, but for outdoor equipment, indoor appliances, power tools of all sorts, the list is endless. If you need parts, consider them. At the time of my purchase, this was the only result I could find. Nobody else had these hard to find brushes. I'm not compensated for my reviews. I won't take rewards or pay. I do it because I know how lost I was to finally have enough money to buy a Dremel but I wouldn't buy it until I could secure a deal on some brushes as brushes are always the first thing to go on rotary tools. It was looking grim and my old rotary tool had to be tossed because the brushes cannot be changed on that brand.
Cheap copy not OEM part. Can see printing inside from recycled metal. No foam seal on the ends like the OEM part has.
Thanks E-replacement parts for having the drive belt I desperately needed for my Chinese lathe. And only 25 mi from my shop. P
Good job. Got part quickly, it was an odd ball order of a very small part that cost very little but you guys came up with it!
I was able to get exact replacement parts to repair my Shindaiwa hedge trimmer. They have exploded views online of my hedge trimmer. Lady in customer service was very helpful. I couldn't find correct parts anyplace else. I've bought parts from them several times now. They are one of my go to places for parts to fix my equipment. Good online company to deal with. I was frustrated trying to fix this hedge trimmer, then came upon eRepacementParts online and ordered what I needed. Parts arrived in a few days and hedge trimmer running very good with factory replacement parts. I don't know if it can get any better.
I needed to replace the blade adapter for a Sears Craftsman lawn mower I had for a number of years. I was able to use the search engine with the model and part number from my Craftsman mower to find the replacement part. I was given several delivery options and received the part in less than 1 week.
Although, it was easy online purchase and reasonable price, yet wrong part was sent, it wasn't worth of return it back.
I needed a replacement lens for our exhaust hood lens. It was so easy to find it on the site and ordering was a breeze. It arrived a day earlier than scheduled. I highly recommend this company!
Find a $130 reel for $5 at resale shop with cracked bail arm. Found it on the site for around $10 shipped. Excited to try it now. Thanks guys!
I Truly appreciate you having the parts I needed. And for the fast delivery. Now I wish I could find a lid for the water reservoir. Thank you again
I found this site easy to navigate and the parts pictures where clear enough for my garden tractor to find what I needed. The prices are reasonable, and the whole process was simple. I ordered a piece to my older Craftsman lawn tractor bagger system. Glad they had it. It was shipped in a big enough box and pretty lightweight but the box was crushed and opened - truly a shipping and delivery issue, though there wasn't anything in the box besides the item. I am so glad it wasn't damaged. Perhaps a bit more packing care can be given. The order was shipped in a very reasonable time
Answer: Seems to be scam. I ordered something and paid around $30'for overnight shipping. It's day 3 and still don't have it. Emailed them and got no resonse. Called them and was placed on hold for over 20 minutes. I finally hung up since it was clear they weren't going to resolve the issue. Stay away from them. Very unprofessional
Answer: Jacks Small Engine is a good source for small engine parts. Baileys Outdoor Power Equipment is where I get my chain saw parts.
Answer: I did receive the wrong part but the customer service promptly refunded my regular ground shipping fee and shipped it to me by 3 day ground on them. I just paid for the part. I did receive it as promised.
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