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eReplacementParts has a rating of 3.2 stars from 4,467 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.
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Very friendly and quick and helpful. Made sure that we had what we needed. Kept a check with any concerns that we may have had.
Ours is an older Nutone heater. The website led us to a "like product" page. The picture of the part was very helpful so we were quite confident it would work and it did! Thank you!
Easy to locate and purchase parts for various manufacturer's tools. Ridged in my case, this time - oscillating spindle sander sleeves and cylinders.
Ordered an upper blower tube for a Husqvarna Handheld Blower. Took several months to get part. It arrived while I was in California on family business. I ended up having to stay for 4 months. When I returned to Missouri, I found the part and found I was sent a lower blower tube instead. Called ereplacementparts and informed them what I got was not what I ordered. At first, I was told that it was past the allowable return time. I pleaded with them and let them know that the part had arrived when I was 2,000 miles away as well as the reason I was gone. Also, that the part was on backorder for several months before I even left on my trip. I was granted a reprieve and they sent me the proper part for free! In addition, they refunded my original payment! (didn't have to) Whenever I need something that they supply parts for, I will use these guys first! If somethings not right, they'll make it right!
Git the parts I needed for bath fan repair quickly and the fit perfectly. It was a pleasure doing business with this company
I bought a small part for a Ryobi circular saw. I bought the part based on the diagram but chose the wrong part. They sent me the part I ordered very quickly, and it was not their fault the part was the wrong one. But when I emailed them to find out if I could return it, I didn't get a reply from them. Would have given them 5 stars if they'd responded promptly.
Ordered some replacement parts that were wore out for my pole saw attachment. Everything I ordered was the exact match to the wore parts. It now performs as a new one!
I bought a Bladder Assembly for the Bissel ProHeatPet carpet cleaner. When I received it, I found that it did not fit the model that I had. Your customer service checked and could not find the right one. I was given a return authorization and the number for Bissell. Bissell has helped and I have the right part on the way.
At the bottom of my order form you said, "We're here to help" and you gave the hours and phone number to call. You are true to your word. Most of the time, one would hear "I can't help you. Here is your Return auth number."
Ordered several parts to repair and older drain snake, also bought some parts to upgrade it, (automatic feed). Process was quick everything I needed was in stock. Received the parts quickly and repaired the tool. Very pleased with the quality of the parts, was able to use it the same day to clear an obstruction! Will definitely use this site in the future! -Andre
EReplacementParts was the suggested part distributor by the Crockpot brand website. I found the replacement lid I needed relatively easily, though it was backordered (like everything else these days). The eReplacementParts folks made it clear on the product page that it was backordered, and provided status updates when it was available and again when it shipped. Overall it was a good experience and I would happily order from their site again.
Replacement parts had the parts I needed on hand at a good price and delivered them in a timely manner. I was in the middle of a project and needed them to finish it on time. They even add had a brief description of how to make the repair. It wasn't as easy as it sounded however, taking over an hour to get everything lined up perfectly to slide the sprockets and chain on the roller shafts. But in the end, they slid right on. Will definitely be looking at them again when the need arises.
On my Penn 450ssg reel my shaft bent. After looking all over the place I found this site. I found the shaft and ordered. I received it in 3 days and using the reel again on the water. GREAT JOB you all at ereplacementparts. You have no become my goto place for any parts I need.
Usually have good luck with ereplacement with the exception of this time. Ordered a air compressor regulator replacement part which has a plastic adjustment cap that sticks out. Was packaged in a plastic bag and then in a shipping bag. Arrived with the adjuster knob busted to pieces. Seriously!? Why would you package something with breakable parts that stick out and put in a bag for shipping rather than a small box!? Didn't call to complain because I used the adjuster knob from my old one since I need the compressor. If it would have been something much needed I would have been soooo upset. Please package items properly for shipment! Would have had a five star rating had you done better with packaging!
Have ordered parts within the past six months for both my oven and snow blower. Parts were shipped and delivered as stated and fit exactly as shown. Only issue was quick turn around time for returns which I failed to recognize for oven element. Unfortunately was unable to return that part.
After my 15+year old air compressor broke down I found exactly what I needed and it works perfectly. I could not find a replacement part anywhere else. I've used ereplacement many times and am always satisfied.
The strap on our Oreck handheld vacuum broke. I ordered a replacement from eReplacement Parts. They sent it very quickly at a reasonable price. It solved our problem and they were great to work with.
Almost unbelievable getting quality replacement parts for expensive tools for a fair price and fast shipping. When you depend on your tools, minimizing downtime is a must. The business website is straightforward, fast search and easy to order. Using the exploded diagrams gives confidence that you are ordering the right part.
I looked for a replacement part for a coffee grinder and eReplacementParts had it at the cheapest price. Website was easy to use.
They won't research your request. They reply, "go to the mfg., find the info yourself and return the data to them". Yea, I do their work and charge me for the part AND shipping! # NOT! #
Answer: Seems to be scam. I ordered something and paid around $30'for overnight shipping. It's day 3 and still don't have it. Emailed them and got no resonse. Called them and was placed on hold for over 20 minutes. I finally hung up since it was clear they weren't going to resolve the issue. Stay away from them. Very unprofessional
Answer: Jacks Small Engine is a good source for small engine parts. Baileys Outdoor Power Equipment is where I get my chain saw parts.
Answer: I did receive the wrong part but the customer service promptly refunded my regular ground shipping fee and shipped it to me by 3 day ground on them. I just paid for the part. I did receive it as promised.
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