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eReplacementPartsReviews 4,468

2.7

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eReplacementParts Reviews Summary

eReplacementParts has a rating of 2.7 stars from 4,468 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eReplacementParts most frequently mention credit card, next day and wrong size. eReplacementParts ranks 2nd among Appliance Parts sites.

service
806
value
889
shipping
903
returns
261
quality
845
This company responds to reviews on average within 1 day

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Georgia
2 reviews
0 helpful votes
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Getting the part is a nice nightmare!
July 2, 2022

Should have waited till I got the part! Ordered the on 16 June 2022/ shipped 17 June 2022 as of 2 July 2022 still have not received part. FedEx had it to within one hour for my house on 27 June then proceeded to ship it out 2 states away. On the 29th it departed Mississippi and no tracking since. I get the feeling it is headed back to the shipper. As long as you continue to use FedEx I will no longer order from ereplacement parts.

Date of experience: July 2, 2022
AE
1 review
0 helpful votes
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So Grateful
July 2, 2022

Hi, Can't thank you enough, I looked everywhere for this spare part, even the original maker didn't have it. Now finally my Breville Coffee Machine is back to normal.

Date of experience: July 2, 2022
Tennessee
1 review
0 helpful votes
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Never received
July 1, 2022

Called customer service twice to get help locating my order. They were of no help. Did not offer to assist me in locating the package. Only looked up the tracking which is what I had already done. Just suggested that I call usps which I did. But I feel that cs should have been responsible for taking that step for me. Both told me something different but basically said to wait.

Date of experience: July 1, 2022
Illinois
2 reviews
0 helpful votes
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I have tried to get parts from others and it seems hard to do but now i always get the right part everytime. From these guys

Date of experience: June 29, 2022
Oregon
1 review
0 helpful votes
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It did not fit my machine. I even entered the model number and the machine and I still got the wrong part which is useless to me

Date of experience: June 29, 2022
Mississippi
1 review
0 helpful votes
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I've ordered several parts for a couple of different things from eReplacementParts.com. The parts diagrams they provide make it so much easier to find the correct part number to insure you're getting the right part.

Date of experience: June 29, 2022
Pennsylvania
1 review
0 helpful votes
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The Best
June 29, 2022

Best quality parts, broad selection, and fast shipping all at a reasonable price. Such a great value. I'm keeping their site bookmarket for future use and reference

Date of experience: June 29, 2022
Florida
2 reviews
0 helpful votes
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You ask me for a review of the part but I cant really do that since I have never gotten the part yet. It has been three weeks and I sit waiting and cannot finish the project that I promised to my friend.

Date of experience: June 28, 2022
Canada
1 review
0 helpful votes
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Order parts
June 27, 2022

Order parts do not arrive after a long time, much too long very disapointed with the service

Date of experience: June 27, 2022
Wisconsin
0 reviews
0 helpful votes
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Salad Shooter
June 27, 2022

Needed a replacement part for our often used salad shooter and within a few minutes I found it.
The website was easy to navigate and delivery was prompt. Price was good as well.
Works good as new.

Date of experience: June 27, 2022
Virginia
2 reviews
0 helpful votes
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Great service!
June 27, 2022

We have used eReplacementParts many times. They are able to get us parts that others can not. Their service is always fast - occasionally during the Pandemic we had more of a wait - but they always got the parts to us. We would recommend them (and we have) to anyone when looking for any replacement part.

Date of experience: June 27, 2022
Wisconsin
2 reviews
1 helpful vote
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First when I ordered the part and paid for it I was told in writing it would take 4 business day's to deliver thr part, 2 day's later I tracked the order to learn it hadn't even left warehouse yet. I called and then I was told another 4/5 day's yet! Needless to say still don't have the part. I mean if you have the time then use them but I found for whatever reason they had trouble shipping out my part and getting it to me in a timely fashion and like I wad told in the beginning, but it all changed after I paid for it. I Wouldn't recommend them!,

Date of experience: June 25, 2022
Colorado
0 reviews
0 helpful votes
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Easy and Accurate
June 26, 2022

Found the part for my Dyson quickly. It shipped quickly. Will visit again if needed. Thewebsite made it easy to find the part.

Date of experience: June 24, 2022
Florida
1 review
0 helpful votes
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Misleading service.
June 24, 2022

This was my first and last purchase with eReplacementParts.com due to the misleading service they provide. On June 20,2022 at 4:06 p.m. I opted to pay for an overnight expedited delivery which cost exceeds the cost of the items I purchased (Replacement Shock Absorbers for Emergency Generator). The arrival of these items more than two days later (06/22/2022 at 5:32 PM) is unacceptable and could have cost me substantial losses.
eReplacementParts.com depend on third parties for deliveries, so "if the aforementioned deliverers do not make the delivery in a timely manner… then, it is not their fault… but my money stays in their pockets, really?
I will definitely spend my money doing business with someone else more reliable.

Date of experience: June 24, 2022
District of Columbia
0 reviews
0 helpful votes
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Great experience
June 23, 2022

Everything ordered was delivered promptly and all parts were accurate and as described online on the website.

Date of experience: June 23, 2022
Florida
0 reviews
0 helpful votes
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Perfect fit
June 23, 2022

I ordered new wheels for our lawnmower. They had exactly what we were looking for and they were even a bit cheaper then what I found at the local stores. I was sent everything needed to install.

Date of experience: June 23, 2022
Arizona
0 reviews
0 helpful votes
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Great company
June 23, 2022

Everytime i need a item they have what i need. Have never been disappointed with ereplacementparts.com

Date of experience: June 22, 2022
Missouri
1 review
0 helpful votes
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Perfect fit
June 22, 2022

So glad I ordered the fuel tank assembly for my fl20 weed trimmer perfect fit! Fast delivery great transaction! Will definitely use site again for any needs I have.

Date of experience: June 22, 2022
Maryland
1 review
0 helpful votes
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Power Washer Parts
June 22, 2022

Online site easy to navigate, large inventory. Easy to identify the parts that I was looking for and items were shipped and arrived without issue.

Date of experience: June 21, 2022
Texas
2 reviews
0 helpful votes
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The replacement part worked perfectly in my edger. Delivery was on time. I edged my large yard with no problems.

Date of experience: June 21, 2022

From the business

Fix your equipment today - We offer repair parts, appliance parts, tool parts, diagrams, and repair advice for all major brands to make your repairs easy.


ereplacementparts.com
Midvale,, UT, United States
+398